Oral Health Center of Delaware Affiliated with The Smilist Dental

Fantastic experience at this dental clinic. The staff is courteous and efficient, and the dentist is highly skilled and reassuring. They explained everything clearly and made sure I felt comfortable throughout my visit. The clinic is clean and welcoming. I’m very happy with the service and results.

Very professional and caring team at this dental clinic. The appointment process was smooth, and the staff made me feel comfortable right away. The dentist was attentive and gentle, ensuring a painless experience. The clinic is clean and well-maintained. I’m extremely satisfied with the service.

I have visited this dentist for about six months. The dental care is great but the billing is inaccurate and sloppy. You will sit with the manager and sign off on the costs, (I paid up front every time before the appointment, because they found many issues I never knew I had). Yet then you receive a text you did not pay in full. You go in and they say an error. Then ANOTHER text for more money! I have the highest level dental insurance and have never received so many bills and additional charges. It is always 50-100 dollars off the original charge when my former dentist never charged more than 50$. Be very careful of you choose this dentist, as they are not accurate in the billing. I visited another dentist who said I did not need the work performed. I have now reported them to the BBB for fraud.

Arrogant, dismissive and disrespectful. They miscommunicated from the start and at the first sign of trouble from the insurance company they showed their true colors. Even the manager was arrogant and disrespectful, also the issue was resolved within a few hours so their behavior was completely unwarranted. To anyone reading this please know you can get the primary dentist license number from your insurance and you can submit a complaint to the dental board through the state, the forms are easily downloadable online through the state department of health website.

Such a great first experience for my two year old. Rebecca got her to sit for a FULL cleaning! Rebecca, Dr. Smith, and the entire staff are super friendly and welcoming, and my kids really enjoy going to see them.