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AAO MemberInvisalign ProviderAccepting new patients
Dr. Nancy Pancko
Dr.
2300 Pennsylvania Ave Ste 5c, Wilmington, DE 19806
4.3(19 reviews)
About Dr. Nancy Pancko
Thorough explanations from the orthodontist stand alongside occasional friction over front-desk policies and how younger children are handled during visits.
Reviews describe an orthodontist who explains treatment details thoroughly and an office kept clean and modern. Several reviewers mention straight results after treatment, though experiences with the front desk vary widely, with some calling staff warm and others describing rudeness or rigid payment policies. A few reviews also note that staff seemed unsure how to interact with young children during appointments.
Summary of 13 patient reviews, October 2018–June 2026, updated September 2026
Treatments offered
InvisalignClear AlignersTraditional BracesClear BracesLingual BracesSelf-Ligating BracesRetainersSurgical Orthodontics
Who They Treat
Dr. Nancy Pancko provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Dr. Nancy Pancko uses modern orthodontic technology to deliver precise, comfortable treatment.
Laser Dentistry
laser
Orthodontists at this office
provider
headshot
headshot
Dr. NANCY KATE PANCKO --, D.D.S, M.S
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients13 yrs experience
Insurance accepted
4 plans listedAetnaCignaDelta Dental PPOHumana
Dr. Nancy Pancko does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 5 months ago
What patients praise
- The orthodontist is described as knowledgeable and thorough when explaining treatment plans.
- The office is noted as clean and modern.
- Some reviews mention children finishing treatment with straight teeth.
Things to know
- A few reviews describe front-desk interactions as rude or unprofessional, alongside rigid cash-payment and rescheduling policies.
- A few reviews mention staff seeming unsure how to talk with or manage young children during visits.
- Last 12 months
- 1 review
- averaging 1.0★
- Owner replies
- 5% of reviews
1
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- 5★15
- 4★1
- 3★0
- 2★0
- 1★4
- 20174.0
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- 20203.9
- 20215.0
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1★5★
PraiseCriticism
- Friendly staff7 / 3
- The orthodontist4 / 1
- Great with kids1 / 2
- Clear explanations1
- Treatment results1
- Scheduling & wait times0 / 1
- Cost, insurance & financing0 / 1
- Office & technology1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 7 | 3 |
| The orthodontist | 4 | 1 |
| Great with kids | 1 | 2 |
| Clear explanations | 1 | 0 |
| Treatment results | 1 | 0 |
| Scheduling & wait times | 0 | 1 |
| Cost, insurance & financing | 0 | 1 |
| Office & technology | 1 | 0 |
Recent reviews from Google
4.3
19 reviews
First Last
2 months ago
I have no insurance and had visited SEVERAL, orthodontist. I finally settled with wilmington orthodontist. I came for my appt ready to pay with my card and was told the discount was for cash only. I was told that they mentioned that to me which I totally dont remember due to the many places I visited. And after 2 months of waiting it definitely slipped my mind. I asked if I can go to the bank and was told no because my appt is now. I asked if I could do partial on credit card and was told no because the discount wouldn't apply to credit. I asked if I can call my husband to bring cash, I was told no because the appt is now. I was asked if I reschedule and was told no I could never come back. I was truly looking forward to my journey towards a brand new smile and the would not compromise. I do not recommend this establishment. I would highly recommend GNO. They did a wonderful job on my friend's teeth
Denise Mayfield
6 years ago
Extremely friendly and attentive to patients needs. Highly recommended this practice.
Zelma Miller
6 years ago
I must agree with one of the reviews. The staff is awful... They don’t know how to talk to kids and I was just told that I would have to leave my child with them and wait in the car. Are you kidding me.. Then after I said we are leaving the staff started asking him COVID 19 ??? And then wanted him to sign the form. Hello He is a minor... However Dr. Nancy Pancko is wonderful...
Kellie Moyer
6 years ago
The staff here is amazing and friendly. Very clean and very modern. Dr Pancko is very knowledgeable and explains things very thorough. Highly recommend.
Questions about this practice
What orthodontic treatments does Dr. Nancy Pancko offer?
Dr. Nancy Pancko offers: Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Lingual Braces, Self-Ligating Braces, Retainers, Surgical Orthodontics.
Does Dr. Nancy Pancko accept dental insurance?
Dr. Nancy Pancko accepts Aetna, Cigna, Delta Dental PPO, Humana.
Does Dr. Nancy Pancko offer free consultations?
Yes, Dr. Nancy Pancko offers a free initial orthodontic consultation. Call (302) 658-7354 to schedule.
Is Dr. Nancy Pancko accepting new patients?
Dr. Nancy Pancko is currently welcoming new patients in Wilmington, DE. Call (302) 658-7354 to schedule.
Where is Dr. Nancy Pancko located?
Dr. Nancy Pancko is located at 2300 Pennsylvania Ave Ste 5c. Get directions: https://maps.google.com/?cid=12242299608352354842&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Dr. Nancy Pancko?
Dr. Nancy Pancko office hours: Mon 8:00 AM–5:15 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat 8:00 AM–5:00 PM, Sun Closed–Closed.
Does Dr. Nancy Pancko offer payment plans?
Yes, Dr. Nancy Pancko offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Dr. Nancy Pancko?
Dr. Nancy Pancko is staffed by Dr. NANCY KATE PANCKO --. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Dr. Nancy Pancko?
Dr. Nancy Pancko has a 4.3-star rating based on 19 patient reviews on Google.
How long has Dr. Nancy Pancko been in practice?
Dr. Nancy Pancko has been providing orthodontic care since 2009, serving the Wilmington, DE community for over 17 years.
Other Dr. Nancy Pancko locations
Research with AI
Accepting new patients
Est. 2009
Free Consultation
Payment Plans Available
Weekend Hours
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit Cards
Mon8:00 AM – 5:15 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
FriClosed
Sat8:00 AM – 5:00 PM
SunClosed
- Google reviews synced
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