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West Hartford Orthodontics provides comprehensive orthodontic care for children, teens, and adults, including early interceptive treatment, phase I and II orthodontics, and clear aligner therapy.
About West Hartford Orthodontics | Natalia Menjivar, DMD, MS
Short waits and appointments that finish on schedule, even after mid-treatment accidents or complicated bites, mark this practice.
Reviews at West Hartford Orthodontics point to unusually smooth scheduling — short waits and easy last-minute changes — alongside a track record of finishing treatment on time, even when a mid-treatment accident or complicated bite was involved. Dr. Natalia Menjivar is described as thorough and detail-oriented, explaining each adjustment and coordinating with other dentists on tougher cases, while several reviews mention siblings or twins treated together over the years. The office itself gets mentioned as bright and calming, with treats and hot chocolate offered to younger patients during visits.
Summary of 87 patient reviews, May 2016–August 2026, updated September 2026
West Hartford Orthodontics provides comprehensive orthodontic care for children, teens, and adults, including early interceptive treatment, phase I and II orthodontics, and clear aligner therapy.
Led by Dr. Natalia Menjivar (DMD, MS), the practice emphasizes personalized treatment planning and clear communication throughout the smile journey.
Treatments offered
Who They Treat
West Hartford Orthodontics | Natalia Menjivar, DMD, MS provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Natalia Menjivar
NPI verified · no bio or photo on file
Dr. DONALD J DREW --, D.D.S.
NPI verified · no bio or photo on file
Insurance accepted
5 plans listedWhat patients say
Latest review 3 months ago
What patients praise
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 26 | 1 |
| Treatment results | 25 | 1 |
| The orthodontist | 16 | 1 |
| Great with kids | 14 | 0 |
| Scheduling & wait times | 14 | 0 |
| Office & technology | 7 | 0 |
| Clear explanations | 6 | 0 |
| Gentle, comfortable care | 6 | 0 |
Recent reviews from Google
I cannot recommend West Hartford Orthodontics and Farmington Valley Orthodontics highly enough. I was originally a patient of Dr. Drew as a teen and had my first set of braces removed in 2016. When I needed treatment again in 2026 currently in my 20’s nearly 10 years later, there was never a question about where I would go. Returning was an easy decision because I already knew I trusted this team.I’m only five months into my second round of treatment, but the progress I’m already seeing completely confirms I made the right choice. Dr. Menjivar is an outstanding orthodontist; she is highly knowledgeable, detail-oriented, and genuinely kind. She takes the time to explain each step, answers every question thoroughly, and combines her expertise with real care for her patients. The staff is another massive reason this practice stands out. Walking back into the office after a decade and seeing some of the same orthodontic assistants who cared for me during my first round of treatment was such a wonderful surprise. They were just as welcoming and professional as I remembered, and it has been an absolute joy working with them again.Both the West Hartford and Farmington Valley offices are organized and efficient, but they never feel rushed or impersonal. Everyone takes the time to listen and genuinely gets to know you. If you are a former patient considering treatment again, or anyone looking for excellent orthodontic care, this is absolutely the place to go. Thank you so much to Dr. Menjivar and the entire team!
Dr. Menjivar and her entire staff at West Hartford Orthodontics is top-notch! The staff is kind, the office is clean and bright, and they are accomodating of busy schedules. I would recommend them to anyone considering orthodontic care!
My daughter and I have been coming here for almost a year now, and our experience has been wonderful. Everyone has been so kind, welcoming, and caring throughout our time here. We truly appreciate the kindness and support they have shown us.
We love West Hartford Orthodontics! Staff and Doctor Menjivar are so sweet and welcoming, office is beautiful, my kids always get hot chocolate and goodies when we go.
The entire team is incredible. Dr. Menjivar explained everything each step of the way. We always felt seen and heard and everyone is so kind and patient throughout the process. Emma had a serious mouth accident a few months into getting braces where the braces broke off her teeth while we were out of town. On return, we were seen immediately, and Dr. Menjivar even coordinated with Emma’s dentist, Dr. Tami Stein, over the weekend. Best of all, their care made it so it did not impact the remaining time of having braces and Emma did not push back her date to be finished with braces! Thank you! Emma Hoffman and family
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