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  4. /West Hartford Orthodontics | Natalia Menjivar, DMD, MS
AAO MemberAccepting new patients

West Hartford Orthodontics | Natalia Menjivar, DMD, MS

West Hartford Orthodontics provides comprehensive orthodontic care for children, teens, and adults, including early interceptive treatment, phase I and II orthodontics, and clear aligner therapy.

345 N Main St SUITE 312, West Hartford, CT 06117
4.8(90 reviews)
Call Now(860) 236-6888Book OnlineWebsiteDirections

About West Hartford Orthodontics | Natalia Menjivar, DMD, MS

Short waits and appointments that finish on schedule, even after mid-treatment accidents or complicated bites, mark this practice.

Reviews at West Hartford Orthodontics point to unusually smooth scheduling — short waits and easy last-minute changes — alongside a track record of finishing treatment on time, even when a mid-treatment accident or complicated bite was involved. Dr. Natalia Menjivar is described as thorough and detail-oriented, explaining each adjustment and coordinating with other dentists on tougher cases, while several reviews mention siblings or twins treated together over the years. The office itself gets mentioned as bright and calming, with treats and hot chocolate offered to younger patients during visits.

Summary of 87 patient reviews, May 2016–August 2026, updated September 2026

West Hartford Orthodontics provides comprehensive orthodontic care for children, teens, and adults, including early interceptive treatment, phase I and II orthodontics, and clear aligner therapy.

Led by Dr. Natalia Menjivar (DMD, MS), the practice emphasizes personalized treatment planning and clear communication throughout the smile journey.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignTraditional BracesTraditional BracesRetainersRetainersClear AlignersClear Aligners
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

West Hartford Orthodontics | Natalia Menjivar, DMD, MS provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Natalia Menjivar

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. DONALD J DREW --, D.D.S.

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients18 yrs experience

Insurance accepted

5 plans listed
AetnaCignaCt Husky HealthHuskyRenaissance Dental
West Hartford Orthodontics | Natalia Menjivar, DMD, MS accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 3 months ago

What patients praise

  • Families report short wait times and appointments that are easy to schedule or shift at the last minute.
  • Several reviews describe treatment finishing on schedule despite complications, including a mid-treatment accident and a difficult post-accident bite.
  • Dr. Menjivar is described as thorough, explaining each step of treatment and coordinating with outside dentists or surgeons on more complex cases.

Who it suits

  • Families with multiple children in treatment
  • Patients with more complex or accident-related cases

Doctors patients mention

  • Dr. Natalia Menjivar · 32 reviews
  • Dr. Donald Drew · 15 reviews
Last 90 days
5 reviews
averaging 5.0★
Last 12 months
29 reviews
averaging 5.0★
Owner replies
44% of reviews
Reviews per month
10
Oct 2023Sep 2026
Reviews per month
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Jan 20263
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May 202610
Jun 20262
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Star ratings
  • 5★104
  • 4★0
  • 3★0
  • 2★0
  • 1★5
Average rating by year
  • 20165.0
  • 20185.0
  • 20194.7
  • 20205.0
  • 20214.3
  • 20224.5
  • 20234.0
  • 20244.2
  • 20255.0
  • 20265.0
1★5★
Treatments patients mention
  • Braces24
  • Invisalign / clear aligners3
  • Retainers3
What patients talk about
PraiseCriticism
  • Friendly staff26 / 1
  • Treatment results25 / 1
  • The orthodontist16 / 1
  • Great with kids14
  • Scheduling & wait times14
  • Office & technology7
  • Clear explanations6
  • Gentle, comfortable care6
What patients talk about
ThemePraiseCriticism
Friendly staff261
Treatment results251
The orthodontist161
Great with kids140
Scheduling & wait times140
Office & technology70
Clear explanations60
Gentle, comfortable care60

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Recent reviews from Google

4.8
90 reviews
Meg Kelliher
Meg Kelliher
2 months ago
“

I cannot recommend West Hartford Orthodontics and Farmington Valley Orthodontics highly enough. I was originally a patient of Dr. Drew as a teen and had my first set of braces removed in 2016. When I needed treatment again in 2026 currently in my 20’s nearly 10 years later, there was never a question about where I would go. Returning was an easy decision because I already knew I trusted this team.I’m only five months into my second round of treatment, but the progress I’m already seeing completely confirms I made the right choice. Dr. Menjivar is an outstanding orthodontist; she is highly knowledgeable, detail-oriented, and genuinely kind. She takes the time to explain each step, answers every question thoroughly, and combines her expertise with real care for her patients. The staff is another massive reason this practice stands out. Walking back into the office after a decade and seeing some of the same orthodontic assistants who cared for me during my first round of treatment was such a wonderful surprise. They were just as welcoming and professional as I remembered, and it has been an absolute joy working with them again.Both the West Hartford and Farmington Valley offices are organized and efficient, but they never feel rushed or impersonal. Everyone takes the time to listen and genuinely gets to know you. If you are a former patient considering treatment again, or anyone looking for excellent orthodontic care, this is absolutely the place to go. Thank you so much to Dr. Menjivar and the entire team!

Review from Google

Katie Carges
Katie Carges
2 months ago
“

Dr. Menjivar and her entire staff at West Hartford Orthodontics is top-notch! The staff is kind, the office is clean and bright, and they are accomodating of busy schedules. I would recommend them to anyone considering orthodontic care!

Review from Google

Oshin Dwyer
Oshin Dwyer
2 months ago
“

My daughter and I have been coming here for almost a year now, and our experience has been wonderful. Everyone has been so kind, welcoming, and caring throughout our time here. We truly appreciate the kindness and support they have shown us.

Review from Google

Lauren Komrosky
Lauren Komrosky
3 months ago
“

We love West Hartford Orthodontics! Staff and Doctor Menjivar are so sweet and welcoming, office is beautiful, my kids always get hot chocolate and goodies when we go.

Review from Google

Monica Hoffman
Monica Hoffman
3 months ago
“

The entire team is incredible. Dr. Menjivar explained everything each step of the way. We always felt seen and heard and everyone is so kind and patient throughout the process. Emma had a serious mouth accident a few months into getting braces where the braces broke off her teeth while we were out of town. On return, we were seen immediately, and Dr. Menjivar even coordinated with Emma’s dentist, Dr. Tami Stein, over the weekend. Best of all, their care made it so it did not impact the remaining time of having braces and Emma did not push back her date to be finished with braces! Thank you! Emma Hoffman and family

Review from Google

Read all 90 reviews on Google →

Questions about this practice

What orthodontic treatments does West Hartford Orthodontics | Natalia Menjivar, DMD, MS offer?+
West Hartford Orthodontics | Natalia Menjivar, DMD, MS offers: Early Treatment, Invisalign, Traditional Braces, Retainers, Clear Aligners.
Does West Hartford Orthodontics | Natalia Menjivar, DMD, MS accept dental insurance?+
West Hartford Orthodontics | Natalia Menjivar, DMD, MS accepts Aetna, Cigna, Ct Husky Health, Husky, Renaissance Dental.
Does West Hartford Orthodontics | Natalia Menjivar, DMD, MS offer free consultations?+
Yes, West Hartford Orthodontics | Natalia Menjivar, DMD, MS offers a free initial orthodontic consultation. Call (860) 236-6888 or book online to schedule.
Is West Hartford Orthodontics | Natalia Menjivar, DMD, MS accepting new patients?+
West Hartford Orthodontics | Natalia Menjivar, DMD, MS is currently welcoming new patients in West Hartford, CT. Call (860) 236-6888 or book online to schedule.
Where is West Hartford Orthodontics | Natalia Menjivar, DMD, MS located?+
West Hartford Orthodontics | Natalia Menjivar, DMD, MS is located at 345 N Main St SUITE 312. Get directions: https://maps.google.com/?cid=11530696896753270678&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for West Hartford Orthodontics | Natalia Menjivar, DMD, MS?+
West Hartford Orthodontics | Natalia Menjivar, DMD, MS office hours: Mon 9:00 AM–5:00 PM, Tue 9:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 9:00 AM–5:00 PM, Fri 9:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does West Hartford Orthodontics | Natalia Menjivar, DMD, MS offer payment plans?+
Yes, West Hartford Orthodontics | Natalia Menjivar, DMD, MS offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at West Hartford Orthodontics | Natalia Menjivar, DMD, MS?+
West Hartford Orthodontics | Natalia Menjivar, DMD, MS is staffed by Dr. Natalia Menjivar, Dr. DONALD J DREW --. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for West Hartford Orthodontics | Natalia Menjivar, DMD, MS?+
West Hartford Orthodontics | Natalia Menjivar, DMD, MS has a 4.8-star rating based on 90 patient reviews on Google.

Research with AI

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345 N Main St SUITE 312
West Hartford, CT 06117
Get Directions
(860) 236-6888
westhartfordorthodontics.com/
Book Online
info@westhartfordorthodontics.com
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Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
Fri9:00 AM – 5:00 PM
SatClosed
SunClosed

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