Comfort Dental Braces - Lakewood

The dentist and dental assistants are friendly and professional, and I’ve had a positive experience with the staff overall. However, I do feel the scheduling system and appointment availability could be improved. There are limited appointment days available, so rescheduling or getting in for a broken bracket can be difficult. I also recommend carefully reviewing your orthodontic contract before signing, especially regarding the expected treatment timeline and any potential additional fees if your braces are removed earlier or later than discussed. Make sure you ask for a copy for The original pricing agreement!!! Other then that Im happy with my teeth and the progress. They just need better communication.

I was initially very happy with the customer service, but unfortunately that changed once my daughter’s braces were placed. Nobody clearly explained that they would only do the top braces first and wait six weeks to do the bottom. I would have been completely fine with that plan if it had actually been explained beforehand. Instead, when I questioned it, I was given excuses about how “the doctor likes to work,” as if I’m supposed to know their process. Even worse, the girl helping us responded with “I told you this,” in a dismissive tone, as if I was deaf or wasn’t listening. It honestly felt like making the sale was more important than making sure a parent understood their child’s treatment plan. Very disappointing and unprofessional.

Anahí was great, she was able to explain to my daughter how to care for her teeth. Everyone was great staff and doctor were very welcoming!

They were quick to have me in and out with was a toy what I needed! Every staff member was super friendly and they just seem to have a great work environment and flow there! Would recommend

I just wanted to give a big shoutout to Mary and Dr. Kennedy for helping me start my journey to a new smile!!