Eberle Orthodontics

Made an appointment for 8 am. Received multiple text messages to arrive 15 minutes early, which I did. Escorted to a room in the office and was told "the doctor will be with you in a few minutes". 15 minutes go by. I go outside the room and am asked to go back in the room and wait for the doctor, who will "be with me in 5 minutes". Same thing multiple times. After 1+ hours, I go to the front desk. The practitioner/receptionist confesses that the doctor has not come to work yet. No apology. Nothing. No explanation of why they chose to lie to me instead of saving my time. This creepy doctor owes me $$ for my time. This place feels it can waste 1+ hours of a working professional's time by lying. This is a shady, slimy, entitled operation. Avoid at all costs.

Wonderful experience with this super kind and expert orthodontist and her friendly, skilled and caring staff! After just 9 months of Invisalign I completed my treatment today and I could not be happier! Thanks so much Dr. Eberle!!

I signed a contract for $5k in orthodontic treatment with Eberle Orthodontics and, unfortunately, was left with incomplete results. Throughout my treatment, Dr. Eberle was frequently late to appointments, and the office had a notably high turnover of staff, several of whom expressed dissatisfaction with their work environment. Over time, it became clear that Dr. Eberle prioritizes maintaining a high volume of cases rather than cultivating meaningful relationships or ensuring consistent quality of care for her patients. My treatment was ended prematurely without any discussion of my pre- and post-treatment results by Dr.Eberle and without explanation. I also had to personally remind Dr. Eberle to take final photos and X-rays for my records. Although her staff assured me that these would be sent to me via email, I never received them. Having worked in customer service for nearly two decades and holding graduate degrees in healthcare practice, I have a deep appreciation for what good patient care should look like. Unfortunately, my experience with Eberle Orthodontics fell far below that standard.

My experience with Eberle Orthodontics has been very disappointing. The staffs are incompetent, it's been two weeks and they haven't been able to email the report they promised. They seem to misspell email address couple of times even after correction. They are also rude and lack basic customer support etiquette - after waiting for 10 min and then without answering my question abruptly hung-up saying they're busy. I'll look for a new Orthodontist.

Dr. Eberle and her team are kind, thorough, and make orthodontic treatment a great experience for my daughter. They explained things well, and were so patient and gentle when placing her appliance. I’m so grateful to Dr. Eberle and her team, and highly recommend this practice!