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Accepting new patients

Riverside Plaza Dentistry

Riverside Plaza Dentistry provides orthodontic treatment in Riverside, CA, with a 4.

3602 Riverside Plaza Dr Ste 101, Riverside, CA 92506
4.8(827 reviews)
Call Now(951) 228-9576WebsiteDirections

About Riverside Plaza Dentistry

Dr. Kramer and Dr. Jia draw praise for easing dental anxiety, with staff checking in throughout procedures to keep nervous patients comfortable.

Riverside Plaza Dentistry is a general dental practice that also offers clear aligners for patients interested in straightening their teeth. Many reviews describe gentle, pain-free cleanings and injections, and staff regularly checking in during procedures to ease anxiety over multiple visits. Dr. Kramer is noted for not pushing unnecessary work, while Dr. Jia has stayed late after hours to finish treatment and confirm patients are satisfied before wrapping up. A handful of reviews raise concerns about billing and pressure around added procedures, though these appear alongside many positive accounts of the same doctors.

Summary of 202 patient reviews, January 2024–September 2026, updated September 2026

Treatments offered

Clear AlignersClear Aligners
GuidesClear aligner costs explained →Payment options & financing →

Who They Treat

Riverside Plaza Dentistry provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Insurance accepted

9 plans listed
AetnaAmeritasBlue Cross Blue ShieldCignaDelta DentalGuardianMetLifeUnited Concordia
Riverside Plaza Dentistry does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviews describe pain-free cleanings and injections, with staff checking in throughout procedures to ease dental anxiety.
  • Dr. Kramer is described as honest about only recommending necessary work, while Dr. Jia has stayed past closing to complete treatment and confirm patient satisfaction.
  • The office is repeatedly described as clean and modern with up-to-date equipment.

Things to know

  • A few reviews describe disputes over billing, including alleged overcharges and unclear explanations of insurance costs.
  • A few reviews mention feeling pressured into procedures they felt were not clearly justified.

Who it suits

  • Anxious or nervous patients

Doctors patients mention

  • Dr. Kramer · 29 reviews
  • Dr. Jia · 22 reviews
  • Dr. Enciso · 13 reviews
  • Dr. Sharif · 5 reviews
  • Dr. Song · 5 reviews

Orthodontic care in reviews

The limited orthodontic reviews mention Invisalign treatment being completed with the doctor confirming patient satisfaction and offering ongoing support through the process.

Last 90 days
72 reviews
averaging 5.0★
Last 12 months
158 reviews
averaging 5.0★
Owner replies
83% of reviews
Compared with Riverside
Higher rated than 50%
of 27 practices we track
Reviews per month
62
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 202347
Dec 202321
Jan 202429
Feb 202462
Mar 20249
Apr 20245
May 202411
Jun 20249
Jul 20246
Aug 20243
Sep 20247
Oct 20247
Nov 20248
Dec 20241
Jan 202520
Feb 202511
Mar 20257
Apr 20252
May 20259
Jun 202540
Jul 202518
Aug 20257
Sep 20257
Oct 20257
Nov 202510
Dec 202525
Jan 202612
Feb 20265
Mar 20269
Apr 20265
May 20263
Jun 20269
Jul 202631
Aug 202635
Sep 20263
Average rating by year
  • 20234.9
  • 20244.7
  • 20254.8
  • 20265.0
1★5★
What patients talk about
PraiseCriticism
  • The dentist70 / 2
  • Friendly staff45 / 2
  • Gentle, comfortable care45 / 1
  • Clear explanations31 / 1
  • Scheduling & wait times16 / 2
  • Cost, insurance & financing10 / 5
  • Office & technology11
  • Treatment results9
What patients talk about
ThemePraiseCriticism
The dentist702
Friendly staff452
Gentle, comfortable care451
Clear explanations311
Scheduling & wait times162
Cost, insurance & financing105
Office & technology110
Treatment results90

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Recent reviews from Google

4.8
827 reviews
Stephanie Yes
Stephanie Yes
3 weeks ago
“

Everyone is super friendly and accommodating. Im usually nervous but the staff members offered their bright smiles and knowledge to easy my nerves. Jen is the best!

Review from Google

Elena Hartmann
Elena Hartmann
3 weeks ago
“

All of the staff is super friendly and helpful! Special thanks to Doctor Jia for being so nice. Haven’t been in a while but they completely eliminated my fear of the dentist.

Review from Google

Ryan Olsson
Ryan Olsson
3 weeks ago
“

I had the best experience I have ever had at a dentist office. From the moment I walked in being greeted by the kindest and sweetest hostess/biller I have ever met, to Dr Lea making me feel comfortable and showing me kindness and professionalism above and beyond what is expected. Every one was extremely kind and helpful! Eddy was the BEST hygienist I have ever had. He made my experience actually enjoyable and my teeth look GREAT after his superb cleaning. What a kind dude that takes his job extremely seriously! I am blown away honestly! Thank you Riverside Plaza Dentistry! You made going to the dentist enjoyable for the first time of my life! God bless you all and your families!

Review from Google

janey walker
janey walker
a month ago
“

I very much appreciate the thorough and professional assistance from Araceli, with scheduling, cost breakdown and billing. She is also quite delightful through it all. My hygienist Ashley, rendered the best cleaning I’ve ever experienced. She is clam, precise and unhurried with every step taken. I was very pleased and told these exact words as I thanked her. I’ve been a patient with Riverside Plaza Dentistry since 2020 and will definitely remain in their extraordinary hands for all my dental needs.

Review from Google

Jessica Toscano
Jessica Toscano
a month ago
“

As someone who hates the dentist I can say that I had a great experience at Riverside Plaza Dentistry. My team, Dr. Jia, assistant Sarah and dental hygienist Cody were very friendly and made sure I understood everything going on during my visit. I also appreciate being straightforward with pricing and giving me options. Definitely recommend.

Review from Google

Read all 827 reviews on Google →

Questions about this practice

What orthodontic treatments does Riverside Plaza Dentistry offer?+
Riverside Plaza Dentistry offers: Clear Aligners.
Does Riverside Plaza Dentistry accept dental insurance?+
Riverside Plaza Dentistry accepts Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Is Riverside Plaza Dentistry accepting new patients?+
Riverside Plaza Dentistry is currently welcoming new patients in Riverside, CA. Call (951) 228-9576 to schedule.
Where is Riverside Plaza Dentistry located?+
Riverside Plaza Dentistry is located at 3602 Riverside Plaza Dr Ste 101. Get directions: https://maps.google.com/?cid=8262627998321173227&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Riverside Plaza Dentistry?+
Riverside Plaza Dentistry office hours: Mon 8:00 AM–6:00 PM, Tue 8:00 AM–6:00 PM, Wed 8:00 AM–5:30 PM, Thu 8:00 AM–5:30 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun 9:00 AM–3:00 PM.
Does Riverside Plaza Dentistry offer payment plans?+
Yes, Riverside Plaza Dentistry offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Riverside Plaza Dentistry?+
Riverside Plaza Dentistry has a 4.8-star rating based on 827 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
3602 Riverside Plaza Dr Ste 101
Riverside, CA 92506
Get Directions
(951) 228-9576
riversideplazadentistry.com/?sc_cid=GBP%3AO%3AGP%3A442%3AOrganic_Search%3AGeneral%3Ana&_vsrefdom=organic_gbp&y_source=1_MzU1Nzg0NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Open in Google Maps
Accepting new patients
Payment Plans Available
In-House Financing
Weekend Hours
Evening Hours
Same-Day Appointments

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 6:00 PM
Tue8:00 AM – 6:00 PM
Wed8:00 AM – 5:30 PM
Thu8:00 AM – 5:30 PM
Fri8:00 AM – 4:00 PM
SatClosed
Sun9:00 AM – 3:00 PM

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Back to Riverside Orthodontists

Nearby orthodontists in Riverside

Within 1 miles

Magnolia Modern Dental

4.9 · (457) · Riverside

✓ Board certified · AAO member

Gentle Dental Riverside Central

4.5 · (315) · Riverside · 0.1 mi

Dental Associates of Riverside

4.6 · (223) · Riverside · 0.2 mi

✓ Board certified · AAO member

View all Riverside orthodontists →
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