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Invisalign ProviderAccepting new patients

The Orthodontic Center

The Orthodontic Center has provided orthodontic care to the East Bay and beyond since 1987.

1615 Broadway fl 2, Oakland, CA 94612
4.8(148 reviews)
Call Now(510) 893-3117WebsiteDirections
The Orthodontic Center

About The Orthodontic Center

Dr. Kevin W. Carrington's willingness to take on complex cases other orthodontists turned away, including a severe crossbite, sets this Oakland practice apart.

Reviews frequently mention Dr. Kevin W. Carrington's skill with difficult cases, including one patient with a severe crossbite another orthodontist had declined and another whose misaligned jaw and crowding were corrected together with Invisalign. Several multi-generation families describe bringing siblings and relatives through treatment here, and phase 1 (early) treatment for younger children comes up more often than typical. Scheduling gets specific praise for on-time appointments and early morning slots that fit school and work, and the office is described as clean and modern.

Summary of 96 patient reviews, August 2019–September 2026, updated September 2026

The Orthodontic Center has provided orthodontic care to the East Bay and beyond since 1987.

They offer Invisalign, the Damon System, and traditional braces for children, teens, and adults, with a focus on individualized treatment plans and affordable financing options.

Treatments offered

InvisalignInvisalign
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

The Orthodontic Center provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Kevin W. Carrington, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients

Insurance accepted

4 plans listed
AetnaDelta Dental PPOHumanaRenaissance Dental
Accepts most major insurance plans and will research benefits and submit claims for patients.

What patients say

Latest review 8 weeks ago

What patients praise

  • Reviews describe Dr. Carrington taking on complex or previously declined cases, including a severe crossbite corrected with Invisalign.
  • Several families mention bringing multiple children or generations through treatment at this practice.
  • Appointments are noted for running on time, with early morning slots that work around school and job schedules.

Things to know

  • A few reviews describe billing frustrations, including a late fee dispute and having to pay in full again after switching insurance providers.
  • A few reviews mention communication gaps around treatment timelines, including one case that ran longer than expected due to disagreement between the doctor and a dentist.

Who it suits

  • Families with multiple children in treatment
  • Young children starting early treatment
  • Patients transferring mid-treatment from another practice

Doctors patients mention

  • Dr. Kevin W. Carrington · 64 reviews
Last 90 days
5 reviews
averaging 5.0★
Last 12 months
22 reviews
averaging 4.9★
Owner replies
90% of reviews
Reviews per month
5
Oct 2023Sep 2026
Reviews per month
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Star ratings
  • 5★144
  • 4★5
  • 3★2
  • 2★2
  • 1★3
Average rating by year
  • 20175.0
  • 20185.0
  • 20193.0
  • 20205.0
  • 20214.7
  • 20224.6
  • 20235.0
  • 20245.0
  • 20254.8
  • 20264.9
1★5★
Treatments patients mention
  • Invisalign / clear aligners17
  • Braces12
  • Early (phase 1) treatment6
  • Retainers3
What patients talk about
PraiseCriticism
  • The orthodontist54 / 4
  • Friendly staff54 / 3
  • Clear explanations16 / 4
  • Treatment results18 / 1
  • Great with kids14
  • Cost, insurance & financing9 / 4
  • Scheduling & wait times11
  • Office & technology10
What patients talk about
ThemePraiseCriticism
The orthodontist544
Friendly staff543
Clear explanations164
Treatment results181
Great with kids140
Cost, insurance & financing94
Scheduling & wait times110
Office & technology100

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Recent reviews from Google

4.8
148 reviews
Carliane Johnson
Carliane Johnson
Edited 2 months ago
“

I thank Dr Carrington and his wonderful staff for a great experience with Invisalign. Great results! They are the nicest people who have made every one of my visits a truly pleasant experience.

Review from Google

ben smith 922
ben smith 922
3 months ago
“

Best Orthodontist in the Region. This is the beginning of my Seventh person getting Braces. I would go to no other office for this special job.

Review from Google

A. Szostek
A. Szostek
3 months ago
“

Dr Carrington and his staff are all wonderful. I’m going through almost two years in adult braces and feel very well taken care of, and my teeth have made big progress already!

Review from Google

George Dewey
George Dewey
4 months ago
“

My daughter has been a patient for nearly two years as she went through her Invisalign process…Dr Carrington and his staff are excellent…they manage the process efficiently and go the extra mile on care…really cant say enough good things about their entire team and practice!

Review from Google

Suzann K
Suzann K
5 months ago
“

Overall, the process and results were fine. Dr.Carrington himself genuinely cares about the patients and the results. However, there were several expectations set throughout the treatment that missed the mark. This is a lifetime treatment, that should be made clear in the beginning. There is a disconnect between what the staff tells you about the next appointment vs the doctor. This sets expectations for the next appointment. (Patient walks in thinking ok this is my last appointment, or ok this is the appointment where he tells me I only have to wear the trays at night) I left disappointed many times because of the confusing mixed messages I received. My dentist and Dr.Carrington didn’t agree on when the treatment was finished which led to an even longer treatment than initially thought. If I could go back, knowing everything I know now I would have to seriously consider before doing this again.

Review from Google

Read all 148 reviews on Google →

Questions about this practice

What orthodontic treatments does The Orthodontic Center offer?+
The Orthodontic Center offers: Invisalign.
Does The Orthodontic Center accept dental insurance?+
The Orthodontic Center accepts Aetna, Delta Dental PPO, Humana, Renaissance Dental.
Does The Orthodontic Center offer free consultations?+
Yes, The Orthodontic Center offers a free initial orthodontic consultation. Call (510) 893-3117 to schedule.
Is The Orthodontic Center accepting new patients?+
The Orthodontic Center is currently welcoming new patients in Oakland, CA. Call (510) 893-3117 to schedule.
Where is The Orthodontic Center located?+
The Orthodontic Center is located at 1615 Broadway fl 2. Get directions: https://maps.google.com/?cid=3447087807752203573&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for The Orthodontic Center?+
The Orthodontic Center office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:00 AM–5:00 PM, Thu 7:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does The Orthodontic Center offer payment plans?+
Yes, The Orthodontic Center offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at The Orthodontic Center?+
The Orthodontic Center is staffed by Dr. Kevin W. Carrington.
What is the patient rating for The Orthodontic Center?+
The Orthodontic Center has a 4.8-star rating based on 148 patient reviews on Google.
How long has The Orthodontic Center been in practice?+
The Orthodontic Center has been providing orthodontic care since 1987, serving the Oakland, CA community for over 39 years.

Research with AI

ChatGPTPerplexityClaude
1615 Broadway fl 2
Oakland, CA 94612
Get Directions
(510) 893-3117
carringtonorthodonticcenter.com/
info@carringtonorthodonticcenter.com
Open in Google Maps
Accepting new patients
Est. 1987
Free Consultation
Payment Plans Available
In-House Financing

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:00 AM – 5:00 PM
Thu7:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed

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