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Fuller Smiles - Venice provides orthodontic treatment in Culver City, CA, with a 4.
About Fuller Smiles - Venice
Ceiling-mounted TVs, weighted blankets, and a spa-like office set the tone at this general dental practice, where Dr. Nancy Ho and Dr. Ben Sargent also offer Invisalign and braces.
Fuller Smiles - Venice is a general dental practice that also offers Invisalign, traditional braces, and clear aligners alongside its regular dental services. Reviews often mention the office's modern, upscale feel, with ceiling-mounted TVs and city views, and several note that the doctors don't push unnecessary treatment, sometimes advising against services like whitening. Comfort touches such as weighted blankets and stress balls come up often for patients with dental anxiety, and the front desk is noted for remembering returning patients by name. Some reviews describe billing confusion and inconsistent price quotes, and a handful mention long or unexplained waits.
Summary of 200 patient reviews, October 2024–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Fuller Smiles - Venice provides orthodontic treatment for the following age groups:
Insurance accepted
10 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A handful of reviews touch on orthodontic treatment here, describing the clear aligner process as easy and quick, though one mentioned ongoing sensitivity during Invisalign treatment and another described a billing dispute over a retainer.
| Oct 2023 | 12 |
|---|---|
| Nov 2023 | 22 |
| Dec 2023 | 25 |
| Jan 2024 | 12 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 8 |
| May 2024 | 11 |
| Jun 2024 | 7 |
| Jul 2024 | 10 |
| Aug 2024 | 13 |
| Sep 2024 | 10 |
| Oct 2024 | 10 |
| Nov 2024 | 13 |
| Dec 2024 | 8 |
| Jan 2025 | 9 |
| Feb 2025 | 14 |
| Mar 2025 | 16 |
| Apr 2025 | 12 |
| May 2025 | 10 |
| Jun 2025 | 12 |
| Jul 2025 | 15 |
| Aug 2025 | 5 |
| Sep 2025 | 8 |
| Oct 2025 | 12 |
| Nov 2025 | 11 |
| Dec 2025 | 14 |
| Jan 2026 | 11 |
| Feb 2026 | 14 |
| Mar 2026 | 18 |
| Apr 2026 | 11 |
| May 2026 | 9 |
| Jun 2026 | 17 |
| Jul 2026 | 10 |
| Aug 2026 | 20 |
| Sep 2026 | 13 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 65 | 7 |
| The dentist | 53 | 9 |
| Gentle, comfortable care | 39 | 2 |
| Office & technology | 33 | 0 |
| Clear explanations | 26 | 2 |
| Scheduling & wait times | 14 | 7 |
| Cost, insurance & financing | 13 | 9 |
| Sales pressure | 7 | 5 |
Recent reviews from Google
My first visit with dentist. I’d say he did a great job on our first cleaning. Dentist was aligned with my dental goals that carried on from my previous general dentistry.
I absolutely love this dental office. All the ladies are so friendly, the atmosphere is serene and decor impeccable. I always leave with answered questions and excellent solutions for dental care. To top it off, Dr. Nancy is the best! I would highly recommend this particular dental office. I wrote the top portion before, however, I couldn't be more grateful for getting teeth clean without pain today. You all are awesome!
Dr. Ben was very nice but the desk ladies are useless. They left me alone at the chair with stuff stuck in my mouth that was painful and they also never respond to calls or emails and require multiple follow-ups. I don't know how they keep the place running. Never using their facility again.
It was a beautiful office. The staff was great, the atmosphere and music i enjoyed. I glad to finally find a dentist office i can feel comfortable at.
Mostly good experience! I had my top two wisdom teeth removed. I was freaking out really bad since I was going to be awake and had a bad experience during my first tooth extraction, the reception staff and the doctor really helped ease my anxiety. Theres also a tv in the room which is a nice distraction. There were two nurses assigned to me, one of them was very kind and gave me a stress ball and answered all my questions. There was one nurse who was quite mean/rude to me through my experience which kind of heightened my anxiety. Just no kindness from the start, rolling her eyes because I was scared and got upset at me when I didn’t hear her to stand up at one point. I told my friend who was in the waiting room about the experience, and she actually identified the nurse because she was apparently looking frustrated talking to a staff member and making annoyed gestures towards the room I was in. I can understand where it comes from since I have a huge fear of dentists due to a bad past experience, so I am very anxious but she was pretty rude to me from the start even before my anxiety was clear . Good experience over all, and I am appreciative of the patience the rest of the staff had.
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