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Broadway Smiles Dentistry and Orthodontics
Broadway Smiles Dentistry and Orthodontics provides orthodontic treatment in Tucson, AZ, including braces and clear aligner therapy.
5545 E Broadway Blvd Ste 107, Tucson, AZ 85711
4.2(249 reviews)
About Broadway Smiles Dentistry and Orthodontics
Some patients say dentists here skipped unnecessary treatments, while others report being pushed toward deep cleanings or add-ons not covered by insurance.
Broadway Smiles is a general dental practice that also offers traditional braces, with Dr. Brandon Hanna frequently mentioned for calming anxious patients and children and resolving longstanding pain issues quickly. Dr. Wentz and Dr. Shareef are also noted for walking patients through procedures and giving honest assessments of needed work. Reviews are split on cost and treatment recommendations: several mention insurance issues resolved smoothly or budget-friendly payment plans, while a notable number describe unexpected charges, mid-procedure price increases, or pressure toward extra procedures.
Summary of 202 patient reviews, October 2017–September 2026, updated September 2026
Treatments offered
Who They Treat
Broadway Smiles Dentistry and Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Brandon Hanna
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
17 plans listedAetnaAmeritasBlue Cross Blue ShieldCareingtonCignaDelta DentalDelta Dental Medicare AdvantageDelta Dental PPO
Broadway Smiles Dentistry and Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Dr. Hanna is repeatedly credited with putting anxious patients and children at ease and resolving a pain issue within two days after it went unaddressed elsewhere.
- The office is described as clean and modern, with same-day accommodations for emergencies like extractions and root canals.
- Reviews note hygienists and dentists explaining costs and procedures in advance, with visuals used to walk through gum and teeth conditions.
Things to know
- A number of reviews describe unexpected costs, including add-ons not covered by insurance and one instance of a price increasing after the patient was already numbed.
- Several reviews describe feeling pressured into deep cleanings or other procedures they felt were not medically necessary.
Who it suits
- Anxious or nervous patients
- Patients transferring mid-treatment
Doctors patients mention
- Dr. Brandon Hanna · 38 reviews
- Dr. Wentz · 10 reviews
- Dr. Shareef · 8 reviews
- Dr. Iyad Atouf · 5 reviews
Orthodontic care in reviews
A handful of reviews mention orthodontic treatment at this practice, including a braces consult for a middle schooler and a nearly two-year Invisalign course that one reviewer said involved repeated scans without much visible adjustment. Another patient described starting braces here before having to transfer treatment elsewhere after a move.
- Last 90 days
- 22 reviews
- averaging 4.8★
- Last 12 months
- 104 reviews
- averaging 4.8★
- Owner replies
- 60% of reviews
- typically within 28 days
27
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 2 |
| Jan 2024 | 0 |
| Feb 2024 | 4 |
| Mar 2024 | 1 |
| Apr 2024 | 1 |
| May 2024 | 3 |
| Jun 2024 | 1 |
| Jul 2024 | 1 |
| Aug 2024 | 5 |
| Sep 2024 | 1 |
| Oct 2024 | 0 |
| Nov 2024 | 3 |
| Dec 2024 | 1 |
| Jan 2025 | 3 |
| Feb 2025 | 3 |
| Mar 2025 | 5 |
| Apr 2025 | 20 |
| May 2025 | 2 |
| Jun 2025 | 1 |
| Jul 2025 | 7 |
| Aug 2025 | 3 |
| Sep 2025 | 4 |
| Oct 2025 | 2 |
| Nov 2025 | 4 |
| Dec 2025 | 1 |
| Jan 2026 | 4 |
| Feb 2026 | 16 |
| Mar 2026 | 12 |
| Apr 2026 | 1 |
| May 2026 | 27 |
| Jun 2026 | 14 |
| Jul 2026 | 4 |
| Aug 2026 | 11 |
| Sep 2026 | 5 |
- 5★244
- 4★6
- 3★7
- 2★4
- 1★39
- 20174.9
- 20184.1
- 20194.7
- 20204.5
- 20213.3
- 20223.2
- 20233.9
- 20243.4
- 20254.5
- 20264.9
1★5★
PraiseCriticism
- The dentist48 / 8
- Friendly staff38 / 6
- Clear explanations26 / 4
- Cost, insurance & financing11 / 20
- Gentle, comfortable care25 / 4
- Responsiveness10 / 10
- Sales pressure6 / 12
- Scheduling & wait times7 / 9
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 48 | 8 |
| Friendly staff | 38 | 6 |
| Clear explanations | 26 | 4 |
| Cost, insurance & financing | 11 | 20 |
| Gentle, comfortable care | 25 | 4 |
| Responsiveness | 10 | 10 |
| Sales pressure | 6 | 12 |
| Scheduling & wait times | 7 | 9 |
Recent reviews from Google
4.2
249 reviews
Kristy Alexandra
2 weeks ago
Everyone is great! They explain everything and don't pressure you to do anything. When you leave after your first visit you exactly what the plan is and how much it is going cost.
Jonathan Gibbs
3 weeks ago
Everybody was kind, warm, and welcoming. I was initially welcomed to my appointment by the wonderful Esperanza. She was kind and a breath of life. I recommend this dentistry practice to anyone.
Sarah Vengachuvattil
a month ago
I have been going to Broadway Smiles for my oral health for years now and everyone that works here is amazing. Iyad has been my dental hygienist and does such a good job with keeping me informed with my oral health.
Carly Thomas
3 months ago
I’ve always had a really great experience at Broadway Smiles. The office is clean, modern, and equipped with the latest technology, and everyone is consistently friendly, helpful, and professional. I’ve had especially great experiences with Iyad for my cleanings. He is kind, thorough, and takes the time to explain everything clearly. He does a wonderful job of making the experience as comfortable and pleasant as possible, which I really appreciate. I’m very happy that my family and I go to Broadway Smiles, and I’m grateful for the excellent care they provide. Highly recommend!
Dee Stony
3 months ago
Both Dr Eentz and Assistant Esperanza were amazing. They were extremely nice and always checking in to make sure I was okay. They explained everything every time they did something new and again, continued checking in with me. I can't express the gratitude I have for them. Thank you both for being so amazing, kind, and fixing me 😊
Questions about this practice
What orthodontic treatments does Broadway Smiles Dentistry and Orthodontics offer?
Broadway Smiles Dentistry and Orthodontics offers: Traditional Braces.
Does Broadway Smiles Dentistry and Orthodontics accept dental insurance?
Broadway Smiles Dentistry and Orthodontics accepts Aetna, Ameritas, Blue Cross Blue Shield, Careington, Cigna, and others.
Is Broadway Smiles Dentistry and Orthodontics accepting new patients?
Broadway Smiles Dentistry and Orthodontics is currently welcoming new patients in Tucson, AZ. Call (520) 750-1000 to schedule.
Where is Broadway Smiles Dentistry and Orthodontics located?
Broadway Smiles Dentistry and Orthodontics is located at 5545 E Broadway Blvd Ste 107. Get directions: https://maps.google.com/?cid=2948096987088114219&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Broadway Smiles Dentistry and Orthodontics?
Broadway Smiles Dentistry and Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 9:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Broadway Smiles Dentistry and Orthodontics offer payment plans?
Yes, Broadway Smiles Dentistry and Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Broadway Smiles Dentistry and Orthodontics?
Broadway Smiles Dentistry and Orthodontics is staffed by Brandon Hanna.
What is the patient rating for Broadway Smiles Dentistry and Orthodontics?
Broadway Smiles Dentistry and Orthodontics has a 4.2-star rating based on 249 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
In-House Financing
Same-Day Appointments
Accessibility & Parking
Wheelchair Accessible Parking
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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