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Board CertifiedAAO MemberAccepting new patients
Ortho Smiles - Milwaukee
Board-certified orthodontic practice serving patients of all ages across five Wisconsin locations.
2778 S 35th St Suite #102, Milwaukee, WI 53215
4.9(336 reviews)
About Ortho Smiles - Milwaukee
Gentle handling and pain-minimized adjustments ease anxious kids and adults alike, with assistants easing nerves through multi-year braces journeys and broken brackets fixed the next day.
Reviews at Ortho Smiles - Milwaukee describe adjustments and even retainer removals handled with unusual gentleness, with nervous patients and young children repeatedly put at ease during treatment. Many notes track visible progress over multi-year braces cases, including phase one treatment starting around age 8 and cases transferred from prior orthodontists that ended up back on track. Front desk staff and assistants are named individually for warmth and skill, and several reviews mention affordable pricing with flexible payment plans.
Summary of 145 patient reviews, January 2021–September 2026, updated September 2026
Board-certified orthodontic practice serving patients of all ages across five Wisconsin locations.
Offers metal braces, ceramic braces, lingual braces, self-ligating braces, and Invisalign clear aligners with expert in complex cases.
Treatments offered
Early TreatmentInvisalignLingual BracesSelf-Ligating BracesClear AlignersTraditional BracesClear Braces
Who They Treat
Ortho Smiles - Milwaukee provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. Matthew Kriewaldt
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
Insurance accepted
2 plans listedAetnaUnited Concordia
Ortho Smiles - Milwaukee does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Assistants are repeatedly described as gentle during adjustments, keeping little to no pain and easing anxious patients through treatment.
- Multi-year braces cases show steady, visible progress, including phase one treatment starting around age 8 with a plan for phase two.
- Broken brackets and missed appointments have been squeezed in or fixed the next day when issues come up.
Things to know
- A few reviews mention scheduling frustrations, including narrowed appointment hours that conflicted with school or work and appointments rescheduled without notice.
- A couple of reviews describe repeated bracket breakage shortly after braces were first placed.
Who it suits
- Families with several kids in treatment at once
- Anxious or nervous patients
- Last 90 days
- 35 reviews
- averaging 5.0★
- Last 12 months
- 102 reviews
- averaging 5.0★
- Owner replies
- 40% of reviews
54
Oct 2023Sep 2026
| Oct 2023 | 4 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 1 |
| Jan 2024 | 2 |
| Feb 2024 | 1 |
| Mar 2024 | 0 |
| Apr 2024 | 5 |
| May 2024 | 1 |
| Jun 2024 | 19 |
| Jul 2024 | 54 |
| Aug 2024 | 45 |
| Sep 2024 | 24 |
| Oct 2024 | 13 |
| Nov 2024 | 12 |
| Dec 2024 | 28 |
| Jan 2025 | 10 |
| Feb 2025 | 2 |
| Mar 2025 | 8 |
| Apr 2025 | 11 |
| May 2025 | 1 |
| Jun 2025 | 8 |
| Jul 2025 | 14 |
| Aug 2025 | 6 |
| Sep 2025 | 4 |
| Oct 2025 | 12 |
| Nov 2025 | 1 |
| Dec 2025 | 8 |
| Jan 2026 | 2 |
| Feb 2026 | 4 |
| Mar 2026 | 10 |
| Apr 2026 | 8 |
| May 2026 | 13 |
| Jun 2026 | 10 |
| Jul 2026 | 15 |
| Aug 2026 | 8 |
| Sep 2026 | 10 |
- 5★388
- 4★3
- 3★0
- 2★0
- 1★4
- 20214.9
- 20225.0
- 20233.2
- 20245.0
- 20255.0
- 20265.0
1★5★
- Braces45
PraiseCriticism
- Friendly staff62 / 1
- Gentle, comfortable care26
- Treatment results17
- Great with kids15
- The orthodontist12 / 1
- Clear explanations12
- Scheduling & wait times9 / 2
- Office & technology9
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 62 | 1 |
| Gentle, comfortable care | 26 | 0 |
| Treatment results | 17 | 0 |
| Great with kids | 15 | 0 |
| The orthodontist | 12 | 1 |
| Clear explanations | 12 | 0 |
| Scheduling & wait times | 9 | 2 |
| Office & technology | 9 | 0 |
Recent reviews from Google
4.9
336 reviews
Carla Sandoval
3 weeks ago
I highly recommend this orthodontic clinic! From the moment we walked in, the staff was friendly, welcoming, and professional. They took the time to explain the treatment process clearly and made sure we felt comfortable throughout every visit. They are always patient, answer all questions, and make each appointment a positive experience. We are very happy with the care and service we have received and would definitely recommend this clinic to anyone looking for a great orthodontic team!
Christina Chang
a month ago
I’ve been with them for about two years. Good experience!
Nelly Nel
a month ago
They’re very nice and professional, staff is great young ladies at the front desk are very friendly I’ll recommend them to anybody who wants to come in to get braces, they’re awesome!🤩
Vanessa Benitez
2 months ago
Ortho smiles is a great choice for a beautiful smile and they always have flexible schedules!
Cassandra Gregoire
2 months ago
Nothing but a great experience start to finish. The staff was professional and personable, and explained everything patiently until I had full understanding. The whole process went smoothly, including scheduling and they were able to fit me in almost immediately. The office staff was very welcoming and helpful as well. The techs were very knowledgeable and experienced. Great experience, 10/10 would recommend.
Questions about this practice
What orthodontic treatments does Ortho Smiles - Milwaukee offer?
Ortho Smiles - Milwaukee offers: Early Treatment, Invisalign, Lingual Braces, Self-Ligating Braces, Clear Aligners, Traditional Braces, Clear Braces.
Does Ortho Smiles - Milwaukee accept dental insurance?
Ortho Smiles - Milwaukee accepts Aetna, United Concordia.
Is Ortho Smiles - Milwaukee accepting new patients?
Ortho Smiles - Milwaukee is currently welcoming new patients in Milwaukee, WI. Call (262) 222-1111 or book online to schedule.
Where is Ortho Smiles - Milwaukee located?
Ortho Smiles - Milwaukee is located at 2778 S 35th St Suite #102. Get directions: https://maps.google.com/?cid=15960964487952914410&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Ortho Smiles - Milwaukee?
Ortho Smiles - Milwaukee office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri 9:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Ortho Smiles - Milwaukee offer payment plans?
Yes, Ortho Smiles - Milwaukee offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Ortho Smiles - Milwaukee?
Ortho Smiles - Milwaukee is staffed by Dr. Matthew Kriewaldt. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Ortho Smiles - Milwaukee?
Ortho Smiles - Milwaukee has a 4.9-star rating based on 336 patient reviews on Google.
How long has Ortho Smiles - Milwaukee been in practice?
Ortho Smiles - Milwaukee has been providing orthodontic care since 2020, serving the Milwaukee, WI community for over 6 years.
Research with AI
Accepting new patients
Est. 2020
Payment Plans Available
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
Fri9:00 AM – 12:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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