Tap to connect directly with this practice
Accepting new patients
Drs. Chapman & Puderbaugh DDS, PLLC
Drs.
308 C St, South Charleston, WV 25303
4.8(135 reviews)
About Drs. Chapman & Puderbaugh DDS, PLLC
A recently remodeled, high-tech office and quick access to emergency appointments mark this South Charleston practice, where patients often transfer mid-treatment from other dentists.
Drs. Chapman and Puderbaugh run a general dental practice that also offers Invisalign, traditional and clear braces, clear aligners, and TMJ treatment. Reviews frequently mention quick access to emergency appointments and a newly remodeled, high-end feeling office with updated technology. Several reviewers also describe transferring here mid-treatment after a previous dentist retired or left, and note Dr. Chapman and Dr. Puderbaugh explaining X-rays and treatment options thoroughly before proceeding.
Summary of 121 patient reviews, July 2014–July 2026, updated September 2026
Treatments offered
Who They Treat
Drs. Chapman & Puderbaugh DDS, PLLC provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Adults
Ages 18+
Insurance accepted
1 plan listedAetna
Drs. Chapman & Puderbaugh DDS, PLLC does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 3 months ago
What patients praise
- Patients often get same-day or next-day emergency appointments, including for broken crowns and infections.
- The office was recently remodeled with modern equipment and is described as clean and comfortable.
- A number of reviewers transitioned here mid-treatment and describe a smooth handoff after a previous dentist retired.
Things to know
- A few reviews mention billing issues, including an unclear cost breakdown or a dispute over a costly repair that wasn't scheduled.
- A few reviews describe scheduling frustrations, such as a long wait past the appointment time or hours that don't fit work and school schedules.
Who it suits
- Patients transferring mid-treatment from another dentist
- Families with several kids in treatment
- Anxious or nervous patients
Doctors patients mention
- Dr. Chapman · 40 reviews
- Dr. Puderbaugh · 31 reviews
Orthodontic care in reviews
The few reviews mentioning orthodontic treatment describe Invisalign used to correct significant overcrowding, with one patient noting the doctor paused and refunded treatment during a cancer diagnosis before resuming successfully, and another noting the doctor held them accountable for compliance.
- Last 12 months
- 13 reviews
- averaging 5.0★
- Owner replies
- 84% of reviews
4
Oct 2023Sep 2026
| Oct 2023 | 2 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 1 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 1 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 0 |
| Oct 2024 | 1 |
| Nov 2024 | 1 |
| Dec 2024 | 0 |
| Jan 2025 | 0 |
| Feb 2025 | 1 |
| Mar 2025 | 0 |
| Apr 2025 | 0 |
| May 2025 | 1 |
| Jun 2025 | 1 |
| Jul 2025 | 2 |
| Aug 2025 | 0 |
| Sep 2025 | 0 |
| Oct 2025 | 2 |
| Nov 2025 | 0 |
| Dec 2025 | 0 |
| Jan 2026 | 1 |
| Feb 2026 | 1 |
| Mar 2026 | 4 |
| Apr 2026 | 2 |
| May 2026 | 0 |
| Jun 2026 | 2 |
| Jul 2026 | 1 |
| Aug 2026 | 0 |
| Sep 2026 | 0 |
- 5★135
- 4★1
- 3★1
- 2★2
- 1★3
- 20145.0
- 20155.0
- 20165.0
- 20175.0
- 20184.6
- 20195.0
- 20205.0
- 20215.0
- 20224.8
- 20234.8
- 20244.0
- 20255.0
- 20265.0
1★5★
- Invisalign / clear aligners3
PraiseCriticism
- Friendly staff58 / 1
- The dentist44 / 4
- Clear explanations21 / 2
- Scheduling & wait times18 / 3
- Office & technology17 / 1
- Gentle, comfortable care16
- Responsiveness9 / 2
- Treatment results5 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 58 | 1 |
| The dentist | 44 | 4 |
| Clear explanations | 21 | 2 |
| Scheduling & wait times | 18 | 3 |
| Office & technology | 17 | 1 |
| Gentle, comfortable care | 16 | 0 |
| Responsiveness | 9 | 2 |
| Treatment results | 5 | 1 |
Recent reviews from Google
4.8
135 reviews
Holli Tucker
3 months ago
Super service from the ladies out front to the assistants/hygienists to the dentist. Always compassionate and listen to their patients. Highly recommend this office!
Melissa Stype
5 months ago
Best dental group in Charleston Very clean beautiful feeling Ashley did a great cleaning Professional ⭐️⭐️⭐️
Eric Illikainen
5 months ago
Outstanding dentist office! I had not been to the dentist in 18 years so Dr. Chapman took the time to explain everything to me when he reviewed my X-Rays. Everybody there has been super informative, patient, friendly and you can tell that they know their jobs very well. The work on my teeth has been exceptional and it has been easy to schedule appointments. I highly recommend Chapman and Puderbaugh to become anybody's dentist!
David Perdue
7 months ago
I broke a tooth and Dr Chapman was able to work me into his schedule the next day. It was a really good experience. He and all of the staff were kind and he was able replace the cracked filling quickly.
Questions about this practice
What orthodontic treatments does Drs. Chapman & Puderbaugh DDS, PLLC offer?
Drs. Chapman & Puderbaugh DDS, PLLC offers: Invisalign, TMJ Treatment, Clear Aligners, Traditional Braces, Clear Braces.
Does Drs. Chapman & Puderbaugh DDS, PLLC accept dental insurance?
Drs. Chapman & Puderbaugh DDS, PLLC accepts Aetna.
Is Drs. Chapman & Puderbaugh DDS, PLLC accepting new patients?
Drs. Chapman & Puderbaugh DDS, PLLC is currently welcoming new patients in South Charleston, WV. Call (304) 744-1251 to schedule.
Where is Drs. Chapman & Puderbaugh DDS, PLLC located?
Drs. Chapman & Puderbaugh DDS, PLLC is located at 308 C St. Get directions: https://maps.google.com/?cid=3033695389567115305&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Drs. Chapman & Puderbaugh DDS, PLLC?
Drs. Chapman & Puderbaugh DDS, PLLC office hours: Mon 8:00 AM–4:30 PM, Tue 8:00 AM–4:30 PM, Wed 8:00 AM–4:30 PM, Thu 8:00 AM–4:30 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Drs. Chapman & Puderbaugh DDS, PLLC offer payment plans?
Yes, Drs. Chapman & Puderbaugh DDS, PLLC offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Drs. Chapman & Puderbaugh DDS, PLLC?
Drs. Chapman & Puderbaugh DDS, PLLC has a 4.8-star rating based on 135 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
Weekend Hours
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 4:30 PM
Tue8:00 AM – 4:30 PM
Wed8:00 AM – 4:30 PM
Thu8:00 AM – 4:30 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in South Charleston
Within 2 miles
Charleston Dental Associates
4.9 · (506) · Charleston
Panucci & Jackfert Orthodontics
4.9 · (144) · South Charleston · 0.4 mi
Holmes & Palmer Orthodontics - Charleston
5.0 · (694) · Charleston · 2.3 mi
✓ Board certified · AAO member