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(801) 375-8770

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Accepting new patients

Smile Center of Utah

Smile Center Utah is a general and pediatric dental practice offering comprehensive dental care including prevention, diagnosis, and treatment of dental disease, along with cosmetic dentistry services.

10 S 300 E, Provo, UT 84606
4.9(605 reviews)
Call Now(801) 375-8770WebsiteDirections

About Smile Center of Utah

Dr. Robert Jones has kept patients loyal for years, some driving in from Salt Lake City or flying in from out of state to stay with him.

Smile Center of Utah is a general dental practice in Provo that also offers Invisalign and TMJ treatment. Many reviews come from patients who travel long distances, from Salt Lake City to Santaquin to out of state, to stay with the practice, and several describe multiple children in the family being treated here over the years. Dr. Robert Jones is repeatedly credited with long-term patient loyalty and gentleness with anxious kids, while Dr. Cory Johnston is noted for checking in on comfort during procedures. A few reviews mention a lobby fish tank and a clean, modern office that helps put younger patients at ease.

Summary of 201 patient reviews, April 2020–August 2026, updated September 2026

Smile Center Utah is a general and pediatric dental practice offering comprehensive dental care including prevention, diagnosis, and treatment of dental disease, along with cosmetic dentistry services.

The practice emphasizes patient comfort with private suites, a welcoming environment, and a team of qualified dental professionals.

Treatments offered

InvisalignInvisalignTMJ TreatmentTMJ Treatment
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Smile Center of Utah provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Robert Jones, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Cory Johnston

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Rick James, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

7 plans listed
AetnaCareingtonCignaDelta Dental PPOHumanaRenaissance DentalUnited Concordia
Office accepts many dental insurances and assists patients in maximizing insurance benefits.

What patients say

Latest review 6 weeks ago

What patients praise

  • Some patients travel from Salt Lake City, Santaquin, or even out of state to continue seeing this practice.
  • Dr. Robert Jones is repeatedly noted for years of loyal patients and for being gentle with anxious kids and adults.
  • Several reviews mention families bringing multiple children through treatment here, including toddlers on their first visit.

Things to know

  • A few reviews mention billing or insurance issues, including a dispute over a used lifetime orthodontic benefit after an Invisalign treatment that reviewers say did not work as expected.

Who it suits

  • Families with several children in treatment
  • Young children, including first-time visitors
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Robert Jones · 48 reviews
  • Dr. Cory Johnston · 25 reviews
  • Dr. Rick James · 4 reviews

Orthodontic care in reviews

A handful of reviews mention Invisalign or Clear Correct treatment here, with mixed results: one patient says Invisalign did not move their teeth and later needed braces elsewhere, while another describes ongoing Clear Correct treatment being monitored by the doctor and a gentle removal process.

Last 90 days
8 reviews
averaging 2.5★
Last 12 months
14 reviews
averaging 3.3★
Owner replies
27% of reviews
Compared with Provo
Higher rated than 50%
of 17 practices we track
Reviews per month
5
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20232
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Jan 20242
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Star ratings
  • 5★482
  • 4★7
  • 3★0
  • 2★1
  • 1★10
Average rating by year
  • 20195.0
  • 20205.0
  • 20214.9
  • 20225.0
  • 20235.0
  • 20244.8
  • 20254.8
  • 20263.0
1★5★
Treatments patients mention
  • Invisalign / clear aligners3
What patients talk about
PraiseCriticism
  • Friendly staff51 / 1
  • The dentist47 / 1
  • Gentle, comfortable care20
  • Clear explanations16
  • Scheduling & wait times14 / 1
  • Great with kids12
  • Cost, insurance & financing8 / 5
  • Office & technology12
What patients talk about
ThemePraiseCriticism
Friendly staff511
The dentist471
Gentle, comfortable care200
Clear explanations160
Scheduling & wait times141
Great with kids120
Cost, insurance & financing85
Office & technology120

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Recent reviews from Google

4.9
605 reviews
Alex Zurita
Alex Zurita
2 months ago
“

Kicked honest people out of a spot for the 4th of July parade! Very hostile and rude to people who simply want to enjoy the 4th!

Review from Google

edward lopez
edward lopez
4 months ago
“

Aubrey was seriously amazing. She’s super kind, easy to talk to, and made the whole appointment feel comfortable from start to finish. You can tell she really cares about her patients and takes pride in what she does. She was very gentle but still really thorough, and she explained things in a way that actually made sense without making me feel rushed or judged. I usually don’t love dental appointments, but she made it a genuinely good experience. Honestly one of the best hygienists I’ve had. If you get nervous going to the dentist or just want someone who’s skilled and genuinely caring, I’d definitely recommend Aubrey.

Review from Google

Nate Brinton
Nate Brinton
5 months ago
“

I was provided Invisalign treatment here that failed and didn’t move the teeth. I was told by another dentist that I needed braces for a severe case like mine and that Smile Center made promises that they couldn’t fulfill. Now I’m dealing with chronic jaw and teeth pain, and I’m unable to receive treatment as smile center used up my lifetime max for orthodontics. Smile Center said the doctor would call me about it but never did, so I need to dispute the claim with insurance.

Review from Google

Eyes Open
Eyes Open
5 months ago
“

Best bedside manner from the hygienists and assistants and the front desk and billing are all so pleasant!

Review from Google

Arlett Aguayo
Arlett Aguayo
10 months ago
“

Love this dental office!! The whole team there is super professional and extremely kind! Dr.Johnston along with Courtney were amazing and performed an incredible job with my wisdom teeth removal, And Jenni was the absolute best for my cleaning such a nice person and funny! Definitely recommend this place!!!

Review from Google

Read all 605 reviews on Google →

Questions about this practice

What orthodontic treatments does Smile Center of Utah offer?+
Smile Center of Utah offers: Invisalign, TMJ Treatment.
Does Smile Center of Utah accept dental insurance?+
Smile Center of Utah accepts Aetna, Careington, Cigna, Delta Dental PPO, Humana, and others.
Is Smile Center of Utah accepting new patients?+
Smile Center of Utah is currently welcoming new patients in Provo, UT. Call (801) 375-8770 to schedule.
Where is Smile Center of Utah located?+
Smile Center of Utah is located at 10 S 300 E. Get directions: https://maps.google.com/?cid=17512071896842060390&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Center of Utah?+
Smile Center of Utah office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–1:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Smile Center of Utah offer payment plans?+
Yes, Smile Center of Utah offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Smile Center of Utah?+
Smile Center of Utah is staffed by Dr. Robert Jones, Dr. Cory Johnston, Dr. Rick James.
What is the patient rating for Smile Center of Utah?+
Smile Center of Utah has a 4.9-star rating based on 605 patient reviews on Google.

Research with AI

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10 S 300 E
Provo, UT 84606
Get Directions
(801) 375-8770
smilecenterutah.com/
Open in Google Maps
Accepting new patients
Payment Plans Available
In-House Financing
Weekend Hours

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 1:00 PM
FriClosed
SatClosed
SunClosed

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