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Smile Center Utah is a general and pediatric dental practice offering comprehensive dental care including prevention, diagnosis, and treatment of dental disease, along with cosmetic dentistry services.
About Smile Center of Utah
Dr. Robert Jones has kept patients loyal for years, some driving in from Salt Lake City or flying in from out of state to stay with him.
Smile Center of Utah is a general dental practice in Provo that also offers Invisalign and TMJ treatment. Many reviews come from patients who travel long distances, from Salt Lake City to Santaquin to out of state, to stay with the practice, and several describe multiple children in the family being treated here over the years. Dr. Robert Jones is repeatedly credited with long-term patient loyalty and gentleness with anxious kids, while Dr. Cory Johnston is noted for checking in on comfort during procedures. A few reviews mention a lobby fish tank and a clean, modern office that helps put younger patients at ease.
Summary of 201 patient reviews, April 2020–August 2026, updated September 2026
Smile Center Utah is a general and pediatric dental practice offering comprehensive dental care including prevention, diagnosis, and treatment of dental disease, along with cosmetic dentistry services.
The practice emphasizes patient comfort with private suites, a welcoming environment, and a team of qualified dental professionals.
Treatments offered
Who They Treat
Smile Center of Utah provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Robert Jones, DDS
NPI verified · no bio or photo on file
Dr. Cory Johnston
NPI verified · no bio or photo on file
Dr. Rick James, DMD
NPI verified · no bio or photo on file
Insurance accepted
7 plans listedWhat patients say
Latest review 6 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A handful of reviews mention Invisalign or Clear Correct treatment here, with mixed results: one patient says Invisalign did not move their teeth and later needed braces elsewhere, while another describes ongoing Clear Correct treatment being monitored by the doctor and a gentle removal process.
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| Aug 2025 | 1 |
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| Apr 2026 | 2 |
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| Jul 2026 | 5 |
| Aug 2026 | 2 |
| Sep 2026 | 1 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 51 | 1 |
| The dentist | 47 | 1 |
| Gentle, comfortable care | 20 | 0 |
| Clear explanations | 16 | 0 |
| Scheduling & wait times | 14 | 1 |
| Great with kids | 12 | 0 |
| Cost, insurance & financing | 8 | 5 |
| Office & technology | 12 | 0 |
Recent reviews from Google
Kicked honest people out of a spot for the 4th of July parade! Very hostile and rude to people who simply want to enjoy the 4th!
Aubrey was seriously amazing. She’s super kind, easy to talk to, and made the whole appointment feel comfortable from start to finish. You can tell she really cares about her patients and takes pride in what she does. She was very gentle but still really thorough, and she explained things in a way that actually made sense without making me feel rushed or judged. I usually don’t love dental appointments, but she made it a genuinely good experience. Honestly one of the best hygienists I’ve had. If you get nervous going to the dentist or just want someone who’s skilled and genuinely caring, I’d definitely recommend Aubrey.
I was provided Invisalign treatment here that failed and didn’t move the teeth. I was told by another dentist that I needed braces for a severe case like mine and that Smile Center made promises that they couldn’t fulfill. Now I’m dealing with chronic jaw and teeth pain, and I’m unable to receive treatment as smile center used up my lifetime max for orthodontics. Smile Center said the doctor would call me about it but never did, so I need to dispute the claim with insurance.
Best bedside manner from the hygienists and assistants and the front desk and billing are all so pleasant!
Love this dental office!! The whole team there is super professional and extremely kind! Dr.Johnston along with Courtney were amazing and performed an incredible job with my wisdom teeth removal, And Jenni was the absolute best for my cleaning such a nice person and funny! Definitely recommend this place!!!
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