Rodeo Dental & Orthodontics of Temple

We booked appointments for my family and me. Everyone waited over 30 minutes. When we were finally seen, the visits were rushed. They said they would do the work right away, then sent us away because they “didn’t have time” to finish. We had to come back later that day or another day to complete the same appointment. They still billed insurance even though the service was not completed. They told us what needed to be done, but we had to push for prices and whether insurance would cover it. That was also when we were told to leave and come back. Getting a clear cost was very difficult. There was no transparency. they also did not advise the insurance cost was different (as we got our insurance statements which showed different prices to what was actually quoted) My teeth cleaning was done by the dental assistant, not the dentist. I was not told until afterward. They said they were “busy.” When they quoted braces for my child, they sent a bill with almost no explanation—just a payment-plan option. No one walked us through the treatment or the charges, even after we asked several times in person, by phone, and by email. We also asked them to apply our insurance; which they never did. Weeks later they kept saying someone would call. Four + weeks on, there was still no follow-up. Poor communication, rushed and incomplete care, and billing that did not match what was actually done. I would not recommend this office.

The staff is always so helpful, we just moved here and they made the experience so easy to book and know what my child needed. A huge bonus with the kiddo friendly games and movies too!

Great doctor! She is very sweet and caring with the kiddos. The front desk, Jennifer is also super helpful, friendly, and welcoming. Great experience overall!

Great experience every time I’ve been. Very satisfied with the care we’ve received. Just started our braces journey so I’ll give an update in a few months, I’m sure I’ll be just as satisfied as I am now. I’d recommend them to anyone.

I had the opportunity of working with faith and Desiree for my two girls appointments they made them feel comfortable and were very knowledgeable and supportive of any questions I had . We love coming back here!