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Board CertifiedAccepting new patients
SmileWell Orthodontics
SmileWell Orthodontics is a San Antonio-based practice led by Board Certified Orthodontist Dr.
555 E Basse Rd #201, San Antonio, TX 78209
5.0(31 reviews)
About SmileWell Orthodontics
Dr. Amy B. Jackson is described as meticulous and unhurried, with reviews often mentioning treatment for adults as well as kids in braces or Invisalign.
Dr. Amy B. Jackson draws praise for a patient, thorough approach with both Invisalign and traditional braces, and for taking the time to walk through each stage of treatment before moving forward. Adults come up more often here than at typical orthodontic offices, alongside families with multiple children in treatment at once. Several reviews also point to prompt scheduling, including one instance where the office adjusted appointments to accommodate a family dealing with a personal loss.
Summary of 22 patient reviews, November 2024–August 2026, updated September 2026
SmileWell Orthodontics is a San Antonio-based practice led by Board Certified Orthodontist Dr.
Amy B. Jackson, offering braces, Invisalign, teeth whitening, and Botox treatments. The practice serves patients of all ages with personalized care using state-of-the-art technology.
Treatments offered
Who They Treat
SmileWell Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Dr. Amy B. Jackson
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
Insurance accepted
5 plans listedAetnaCignaDelta Dental Medicare AdvantageDelta Dental PPODelta Dental Premier
SmileWell Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 3 months ago
What patients praise
- Dr. Amy B. Jackson is repeatedly described as meticulous and unhurried, building patient confidence through consultations.
- Reviews often mention detailed, step-by-step explanations of braces and Invisalign options.
- Appointments are frequently noted as prompt, with the office shown flexibility around scheduling during difficult personal circumstances.
Who it suits
- Adults considering Invisalign or braces
- Families with multiple children in treatment
Doctors patients mention
- Dr. Amy B. Jackson · 19 reviews
- Last 12 months
- 26 reviews
- averaging 5.0★
- Owner replies
- 55% of reviews
- Compared with San Antonio
- Higher rated than 71%
- of 28 practices we track
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- 5★33
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1★5★
- Braces4
- Invisalign / clear aligners3
PraiseCriticism
- The orthodontist17
- Clear explanations8
- Friendly staff7
- Treatment results6
- Scheduling & wait times5
- Great with kids4
- Gentle, comfortable care3
- Office & technology2
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 17 | 0 |
| Clear explanations | 8 | 0 |
| Friendly staff | 7 | 0 |
| Treatment results | 6 | 0 |
| Scheduling & wait times | 5 | 0 |
| Great with kids | 4 | 0 |
| Gentle, comfortable care | 3 | 0 |
| Office & technology | 2 | 0 |
Recent reviews from Google
5.0
31 reviews
Zachary Nepote
5 months ago
Polite and professional staff. Answered all concerns and I left feeling like I was in good hands.
maria almaguer
6 months ago
Dr.Jackson is Amazing. The way she explains herself is so helpful and answers all your questions and concerns. Does not rush through the process. Super patient and Shes great with Invisalign and Braces. She brings alot of confidence in the consultation roon. Highly Reccomend!
Tonya Markham
6 months ago
Dr Jackson is amazing. She listens to your needs and helps you smile with confidence!
Miles Payne
7 months ago
There’s no one better than Dr. Jackson! She has taken such fabulous care of my son and his orthodontic journey. She always includes him in the plan and his involvement in the success of the treatment. The absolute best!!
Wendy Faubel
7 months ago
Dr. Jackson has treated 2 of my children and my husband. Now, I am bringing my daughter-in-law to her. She is very sweet and provides excellent care! She is very knowledgeable. I highly recommend her!!!
Questions about this practice
What orthodontic treatments does SmileWell Orthodontics offer?
SmileWell Orthodontics offers: Invisalign, Clear Aligners, Traditional Braces.
Does SmileWell Orthodontics accept dental insurance?
SmileWell Orthodontics accepts Aetna, Cigna, Delta Dental Medicare Advantage, Delta Dental PPO, Delta Dental Premier.
Does SmileWell Orthodontics offer free consultations?
Yes, SmileWell Orthodontics offers a free initial orthodontic consultation. Call (210) 988-5555 or book online to schedule.
Is SmileWell Orthodontics accepting new patients?
SmileWell Orthodontics is currently welcoming new patients in San Antonio, TX. Call (210) 988-5555 or book online to schedule.
Where is SmileWell Orthodontics located?
SmileWell Orthodontics is located at 555 E Basse Rd #201. Get directions: https://maps.google.com/?cid=7693284922095201216&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for SmileWell Orthodontics?
SmileWell Orthodontics office hours: Mon Closed–Closed, Tue 8:00 AM–5:00 PM, Wed Closed–Closed, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at SmileWell Orthodontics?
SmileWell Orthodontics is staffed by Dr. Amy B. Jackson. The practice is board-certified.
What is the patient rating for SmileWell Orthodontics?
SmileWell Orthodontics has a 5-star rating based on 31 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Weekend Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
MonClosed
Tue8:00 AM – 5:00 PM
WedClosed
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed
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