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Board CertifiedInvisalign ProviderAccepting new patients
Richardson Orthodontics
Richardson Orthodontics is a locally owned practice in Richardson, TX offering comprehensive orthodontic treatment including traditional braces, clear braces, and Invisalign clear aligners.
702 W Arapaho Rd Ste 102, Richardson, TX 75080
4.9(111 reviews)
About Richardson Orthodontics
Permanent retainer repairs finished in under 40 minutes and same-day fixes for broken brackets mark this practice, alongside Dr. Tamara Jones's work on complex cases.
Reviews highlight fast turnaround on retainer repairs and wire emergencies, with permanent retainers fixed in under 40 minutes and appointments often squeezed in around school schedules. Dr. Tamara Jones is credited with handling a wide range of cases, from routine Invisalign to jaw surgery coordination, and with adjusting plans until patients are satisfied. Cost transparency also comes up often, including a case where a second opinion here came in far below a prior $34,000 quote elsewhere. A few reviews mention long Invisalign timelines or occasional gaps in callbacks.
Summary of 101 patient reviews, May 2020–August 2026, updated September 2026
Richardson Orthodontics is a locally owned practice in Richardson, TX offering comprehensive orthodontic treatment including traditional braces, clear braces, and Invisalign clear aligners.
The practice serves children, teens, and adults with advanced technology including iTero digital impressions and in-house 3D retainer printing.
Treatments offered
Early TreatmentInvisalignClear AlignersTraditional BracesClear BracesSelf-Ligating BracesTMJ TreatmentRetainers
Who They Treat
Richardson Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Richardson Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
iTero/TRIOS
Orthodontists at this office
provider
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Dr. Tamara Jones, DDS, MS
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
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Dr. Stephanie Amerson
NPI verified · no bio or photo on file
Accepting New Patients
provider
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Dr. JAMES A ARCHAMBEAU --, DDS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients19 yrs experience
Insurance accepted
12 plans listedAetnaAssurantBlue Cross Blue ShieldCignaDelta DentalDelta Dental PremierGEHA (Govt Employees)Guardian
In-network provider with BlueCross BlueShield, Aetna, Delta Dental, and most major PPO dental insurances. Team helps navigate available benefits.
What patients say
Latest review 2 months ago
What patients praise
- Patients frequently mention quick same-day fixes for loose wires, broken brackets, and retainer repairs.
- Dr. Tamara Jones is described as thorough across complex cases, including jaw surgery coordination and multi-year treatment.
- Several reviews note that Invisalign and retainer pricing came in well below quotes from other providers.
Things to know
- A few reviews describe missed callbacks or long waits between scheduled follow-ups.
Who it suits
- Families with multiple children in treatment
- Adults returning to orthodontic treatment
Doctors patients mention
- Dr. Tamara Jones · 45 reviews
- Dr. Stephanie Amerson · 5 reviews
- Last 90 days
- 6 reviews
- averaging 5.0★
- Last 12 months
- 35 reviews
- averaging 4.8★
- Owner replies
- 14% of reviews
13
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 1 |
| Jan 2024 | 3 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 1 |
| Oct 2024 | 3 |
| Nov 2024 | 2 |
| Dec 2024 | 3 |
| Jan 2025 | 0 |
| Feb 2025 | 1 |
| Mar 2025 | 1 |
| Apr 2025 | 2 |
| May 2025 | 0 |
| Jun 2025 | 2 |
| Jul 2025 | 6 |
| Aug 2025 | 6 |
| Sep 2025 | 4 |
| Oct 2025 | 6 |
| Nov 2025 | 4 |
| Dec 2025 | 13 |
| Jan 2026 | 1 |
| Feb 2026 | 2 |
| Mar 2026 | 0 |
| Apr 2026 | 2 |
| May 2026 | 0 |
| Jun 2026 | 0 |
| Jul 2026 | 1 |
| Aug 2026 | 5 |
| Sep 2026 | 0 |
- 5★114
- 4★1
- 3★0
- 2★1
- 1★3
- 20205.0
- 20214.9
- 20224.7
- 20234.7
- 20245.0
- 20254.8
- 20265.0
1★5★
- Invisalign / clear aligners16
- Braces15
- Retainers9
- Jaw surgery3
PraiseCriticism
- The orthodontist47 / 2
- Friendly staff26 / 3
- Treatment results26 / 1
- Scheduling & wait times17 / 2
- Great with kids17
- Gentle, comfortable care9 / 1
- Responsiveness8 / 2
- Clear explanations9
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 47 | 2 |
| Friendly staff | 26 | 3 |
| Treatment results | 26 | 1 |
| Scheduling & wait times | 17 | 2 |
| Great with kids | 17 | 0 |
| Gentle, comfortable care | 9 | 1 |
| Responsiveness | 8 | 2 |
| Clear explanations | 9 | 0 |
Recent reviews from Google
4.9
111 reviews
Janet Richmond
3 weeks ago
Willow Bend Plano staff are very friendly and efficient. Always fit me in for appointment even with their busy schedule. Dr very knowledgeable and had great results with Invisalign
Dorothy Nguyen
a month ago
Adara was so patient and sweet during my entire visit! I would 100% recommend this place to anyone especially new patients, as I was myself. Amazing office!!!!
Reggie Neal
2 months ago
I have been coming to this office for four years now and everyone is amazing but, Adara is just a little bit more careful and gentle and one more technician that I cannot think of her name lol. But everyone is truly amazing! And don’t even get me started about the doctors! They’re the best and so kind and gentle hearted humans you can meet.
Cee Cee
5 months ago
Dr. Jones and her team provided exceptional support throughout my orthodontic treatment. I am extremely satisfied with the outcome and would highly recommend their services to others.
Gary Conaway
7 months ago
Dr Jones and her entire staff are amazing! I started my orthodontic journey late into my 60’s and I am so grateful for Dr Jones. She talked me through the process and encouraged me the entire way. And her staff made me comfortable every visit. I am so glad I took this journey. My teeth were a jumbled mess my entire life. Not so anymore. They are straight and healthy, which is very important to me. I highly recommend Richardson Orthodontics no matter what stage you may be in with your dental health.
Questions about this practice
What orthodontic treatments does Richardson Orthodontics offer?
Richardson Orthodontics offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Self-Ligating Braces, TMJ Treatment, Retainers.
Does Richardson Orthodontics accept dental insurance?
Richardson Orthodontics accepts Aetna, Assurant, Blue Cross Blue Shield, Cigna, Delta Dental, and others.
Does Richardson Orthodontics offer free consultations?
Yes, Richardson Orthodontics offers a free initial orthodontic consultation. Call (972) 238-7101 to schedule.
Is Richardson Orthodontics accepting new patients?
Richardson Orthodontics is currently welcoming new patients in Richardson, TX. Call (972) 238-7101 to schedule.
Where is Richardson Orthodontics located?
Richardson Orthodontics is located at 702 W Arapaho Rd Ste 102. Get directions: https://maps.google.com/?cid=17553599826612527259&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Richardson Orthodontics?
Richardson Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 7:30 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Richardson Orthodontics offer payment plans?
Yes, Richardson Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Richardson Orthodontics?
Richardson Orthodontics is staffed by Dr. Tamara Jones, Dr. Stephanie Amerson, Dr. JAMES A ARCHAMBEAU --. The practice is board-certified.
What is the patient rating for Richardson Orthodontics?
Richardson Orthodontics has a 4.9-star rating based on 111 patient reviews on Google.
Other Richardson Orthodontics locations
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri7:30 AM – 12:00 PM
SatClosed
SunClosed
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