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Dr. Big Smilez
Dr.
210 South Bryan Road STE 4, Mission, TX 78572
4.9(180 reviews)
About Dr. Big Smilez
Warm with very young children, with staff who give toddlers time to warm up before an exam and small incentives for cooperating.
This is a general dental practice in Mission that also offers traditional braces, clear aligners, and retainers. Reviews describe an office well-suited to young kids, from patience during a 3-year-old's first exam to families managing several children's appointments at once. Many reviews also mention that Dr. Pruneda and Dr. Whilby lay out insurance coverage and treatment options in detail before starting any work.
Summary of 94 patient reviews, February 2020–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Dr. Big Smilez provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Dr. Big Smilez uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Digital Records
iTero/TRIOS
What patients say
Latest review 6 weeks ago
What patients praise
- Reviews often describe staff giving young children time to warm up before checking their teeth and offering small incentives for cooperation.
- Families with multiple children in treatment mention the convenience of having everyone seen at the same practice.
- Patients note that costs and insurance coverage are explained clearly before treatment begins.
Things to know
- A few reviews describe scheduling friction, including repeated confirmation calls and being charged for a rescheduled appointment despite giving 24 hours' notice.
- A couple of reviews mention being referred out for procedures rather than having them handled in-house.
Who it suits
- Families with several children in treatment
- Young children, including toddlers
- Anxious or nervous patients
Doctors patients mention
- Dr. Pruneda · 13 reviews
- Dr. Whilby · 4 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 90 days
- 19 reviews
- averaging 5.0★
- Last 12 months
- 44 reviews
- averaging 5.0★
- Owner replies
- 1% of reviews
- Compared with Mission
- Higher rated than 56%
- of 8 practices we track
9
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 1 |
| Jan 2024 | 2 |
| Feb 2024 | 3 |
| Mar 2024 | 6 |
| Apr 2024 | 2 |
| May 2024 | 5 |
| Jun 2024 | 5 |
| Jul 2024 | 6 |
| Aug 2024 | 5 |
| Sep 2024 | 6 |
| Oct 2024 | 8 |
| Nov 2024 | 5 |
| Dec 2024 | 2 |
| Jan 2025 | 4 |
| Feb 2025 | 7 |
| Mar 2025 | 6 |
| Apr 2025 | 4 |
| May 2025 | 5 |
| Jun 2025 | 2 |
| Jul 2025 | 3 |
| Aug 2025 | 5 |
| Sep 2025 | 4 |
| Oct 2025 | 4 |
| Nov 2025 | 1 |
| Dec 2025 | 2 |
| Jan 2026 | 1 |
| Feb 2026 | 3 |
| Mar 2026 | 3 |
| Apr 2026 | 4 |
| May 2026 | 5 |
| Jun 2026 | 2 |
| Jul 2026 | 9 |
| Aug 2026 | 4 |
| Sep 2026 | 6 |
- 5★177
- 4★1
- 3★1
- 2★0
- 1★2
- 20205.0
- 20215.0
- 20224.9
- 20234.2
- 20244.9
- 20255.0
- 20265.0
1★5★
PraiseCriticism
- Friendly staff64
- The dentist38
- Clear explanations27
- Gentle, comfortable care14
- Great with kids14
- Scheduling & wait times6 / 3
- Office & technology8
- Cost, insurance & financing2 / 2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 64 | 0 |
| The dentist | 38 | 0 |
| Clear explanations | 27 | 0 |
| Gentle, comfortable care | 14 | 0 |
| Great with kids | 14 | 0 |
| Scheduling & wait times | 6 | 3 |
| Office & technology | 8 | 0 |
| Cost, insurance & financing | 2 | 2 |
Recent reviews from Google
4.9
180 reviews
Carlos Garza
a month ago
My dentist appointment today was a positive experience. Dentist and staff made me feel welcome and fostered a patients’ friendly environment. The price of services provided are compatible. I felt I got great value for my money.
Cindy Pankow
2 months ago
Dr.Pruneda and staff are so friendly, knowledgeable and put you at ease.
Neil Hanley
4 months ago
The treatment and care was outstanding! The attentiveness of the staff made me more comfortable having a relatively big procedure and I feel the value was tremendous. I have several more visits to complete my treatment, but at this point I am looking forward to it. Hats off to Dr. Whilby and his team!
Cindy Cash
5 months ago
I went in for infection in my tooth they were all very nice and efficient I love the way they welcome you and great bedside manner I found my new dentist 🙂🙂🙂 Thank you to all the staff for being so kind
Questions about this practice
What orthodontic treatments does Dr. Big Smilez offer?
Dr. Big Smilez offers: Clear Aligners, Traditional Braces, Retainers.
Is Dr. Big Smilez accepting new patients?
Dr. Big Smilez is currently welcoming new patients in Mission, TX. Call (956) 585-7677 or book online to schedule.
Where is Dr. Big Smilez located?
Dr. Big Smilez is located at 210 South Bryan Road STE 4. Get directions: https://maps.google.com/?cid=16211455296148768035&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Dr. Big Smilez?
Dr. Big Smilez office hours: Mon 10:00 AM–5:00 PM, Tue 10:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 10:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Dr. Big Smilez offer payment plans?
Yes, Dr. Big Smilez offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Dr. Big Smilez?
Dr. Big Smilez has a 4.9-star rating based on 180 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
Weekend Hours
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFCCareCredit
Mon10:00 AM – 5:00 PM
Tue10:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu10:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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