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  3. /Killeen Orthodontists
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Accepting new patients

House of Smiles

House of Smiles provides orthodontic treatment in Killeen, TX, with a 4.

5610 East Central Texas Expressway Suite 3, Killeen, TX 76543
4.7(2,064 reviews)
Call Now(254) 680-4450Book OnlineWebsiteDirections

About House of Smiles

Dr. Aditi Saxena's gentle, unhurried exams ease anxious patients, though scheduling and billing complaints appear repeatedly in reviews.

House of Smiles is a general dental practice in Killeen that also offers braces, Invisalign, and other orthodontic treatments. Reviews mention Dr. Aditi Saxena's calm, unhurried approach with anxious patients and her habit of explaining procedures before starting rather than pushing extra work. Long waits and billing disagreements come up often enough to be worth noting, with several patients describing hour-long delays and disputed charges.

Summary of 201 patient reviews, February 2025–September 2026, updated September 2026

Photos

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesRetainersRetainersSelf-Ligating BracesSelf-Ligating Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

House of Smiles provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Insurance accepted

2 plans listed
UHC / UnitedHealthcareUnited Healthcare
House of Smiles does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 6 weeks ago

What patients praise

  • Anxious patients often report feeling put at ease during cleanings and extractions, with staff pausing at any sign of discomfort.
  • Dr. Saxena is described as gentle and precise, explaining procedures before starting rather than pushing unnecessary treatment.
  • The office has fit patients in for same-day emergencies and followed up by phone after procedures to check in.

Things to know

  • Some reviews mention long waits, sometimes an hour or more past the scheduled appointment time.
  • A few reviews describe billing disputes, including unexpected charges and disagreements over insurance costs.

Who it suits

  • Anxious or nervous patients

Doctors patients mention

  • Dr. Aditi Saxena · 10 reviews

Orthodontic care in reviews

A handful of reviews touch on orthodontic treatment here, including a pleasant consultation for a child's braces, but others mention disputes over continuing braces started with a previous provider and one report of bottom teeth remaining crooked after treatment.

Last 90 days
59 reviews
averaging 4.5★
Last 12 months
240 reviews
averaging 4.4★
Owner replies
99% of reviews
typically within 27 days
Compared with Killeen
Higher rated than 56%
of 9 practices we track
Reviews per month
39
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20246
Feb 20248
Mar 202414
Apr 202410
May 20248
Jun 202414
Jul 202413
Aug 202411
Sep 20247
Oct 202410
Nov 20247
Dec 202410
Jan 202512
Feb 202521
Mar 202519
Apr 202515
May 202514
Jun 202510
Jul 202521
Aug 202517
Sep 202514
Oct 202524
Nov 202513
Dec 202514
Jan 202621
Feb 202639
Mar 202616
Apr 202623
May 202614
Jun 202622
Jul 202618
Aug 202615
Sep 202620
Average rating by year
  • 20244.7
  • 20254.5
  • 20264.3
1★5★
Treatments patients mention
  • Braces4
What patients talk about
PraiseCriticism
  • Friendly staff88 / 13
  • The dentist24 / 6
  • Gentle, comfortable care26 / 1
  • Scheduling & wait times6 / 21
  • Clear explanations20 / 4
  • Cost, insurance & financing5 / 9
  • Treatment results9 / 2
  • Responsiveness6 / 4
What patients talk about
ThemePraiseCriticism
Friendly staff8813
The dentist246
Gentle, comfortable care261
Scheduling & wait times621
Clear explanations204
Cost, insurance & financing59
Treatment results92
Responsiveness64

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Recent reviews from Google

4.7
2,064 reviews
Ramson Julio
Ramson Julio
3 weeks ago
“

I saw the excellent reviews so I gave them a try and brought both my kids and so far they have been great from the doctor to medical assistants and front desk. They're very good with their treatment plan and communication about appointments.

Review from Google

Carolina Evans
Carolina Evans
a month ago
“

Today was my first visit at and it was absolutely wonderful! All the staff was super nice and very helpful. I felt so comfortable and well taken care of. I will definitely be coming back and bringing my children with me as well. They accept all ages, which is Great! Thank you so much House of Smiles for the excellent Services and Great Vibes! My God bless you all there!💛🙏💛

Review from Google

Aldrin M
Aldrin M
a month ago
“

I appreciate the team's professionalism and expertise in providing stellar service. They answered all my questions and made the experience a great time. Nothing negative to say, happy to finally experience House of Smiles.

Review from Google

Rachel Davis
Rachel Davis
a month ago
“

New patients, appts 130 and 230 for my sons. My oldest 17 got called back early like 115 and was back out by 2ish. I stayed in waiting room with My youngest. (I thought we would be called back due in his appt time) No one ever talked with me about my oldest son’s appt to say how he was. At 215 I was told they would be pulling Austin back soon. At 238 I went up to the desk and said hey it’s 10 passed my sons appt. She said they were behind, I asked how much longer. She went back and came and said she had a chair for him that she got him into(apparently to keep me quiet) cuz this isn’t where he was ended up having his cleaning but at least they got us back there and his X-rays done. They came and moved us to a different area, and then the hygenist came in, who was very kind. Cleaning was done and saw the dentist and made appts for my younger son…. Then my sons and I leave and my oldest son tells me how the reception”Crystal” was talking crap about me and how they wanted to tell me “it’s only been 8 minutes” Called and cancelled my appts immediately. Unprofessional to say the least. The dentist was nice. Irrelevant if I’m going to have to deal with ugly demeaning staff. The worst part of this, I told them when I made the appts that I am struggling to find a good dentist office and trying to find a good office in the area.

Review from Google

Grady Watson
Grady Watson
2 months ago
“

Broke a tooth and needed to get an implant as fast as possible. House of smiles came through! The staff is great! Being in a dentist office is pretty stressful but everyone there was phenomenal. From Andy at the desk to H the office manager. The work I had done was top notch and everything turned out better than I expected.The dentist herself was very knowledgeable and precise with her work. I am so happy with my experience at house of smiles. Lavelle (I hope I spelled the right) is the best dental assistant hands down.

Review from Google

Read all 2,064 reviews on Google →

Questions about this practice

What orthodontic treatments does House of Smiles offer?+
House of Smiles offers: Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Retainers, Self-Ligating Braces.
Does House of Smiles accept dental insurance?+
House of Smiles accepts UHC / UnitedHealthcare, United Healthcare.
Is House of Smiles accepting new patients?+
House of Smiles is currently welcoming new patients in Killeen, TX. Call (254) 680-4450 or book online to schedule.
Where is House of Smiles located?+
House of Smiles is located at 5610 East Central Texas Expressway Suite 3. Get directions: https://maps.google.com/?cid=3816244766771026077&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for House of Smiles?+
House of Smiles office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does House of Smiles offer payment plans?+
Yes, House of Smiles offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for House of Smiles?+
House of Smiles has a 4.7-star rating based on 2064 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
5610 East Central Texas Expressway Suite 3
Killeen, TX 76543
Get Directions
(254) 680-4450
houseofsmiles.net/
Book Online
Open in Google Maps
Accepting new patients
Payment Plans Available
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

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