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  4. /Castle Dental & Orthodontics - Killeen, TX
Accepting new patients

Castle Dental & Orthodontics - Killeen, TX

Castle Dental & Orthodontics - Killeen, TX provides orthodontic treatment in Killeen, TX, including braces and clear aligner therapy.

2511 Trimmier Road Suite 170, Killeen, TX 76542
4.2(586 reviews)
Call Now(254) 501-3234WebsiteDirections

About Castle Dental & Orthodontics - Killeen, TX

Dr. Cruz earns praise for gentle, calming care during extractions and adjustments, despite the practice cycling through several orthodontists.

Castle Dental & Orthodontics is a general dental practice that also offers traditional braces, clear aligners, TMJ treatment, and retainers. Braces are mentioned more here than at a typical general practice, and reviews often describe anxious patients being calmed through extractions and adjustments by staff who explain costs and steps before starting treatment. Some reviews note that the orthodontist has changed hands more than once, with one patient describing five different providers across two years of braces treatment, while others say a newer doctor has improved the experience.

Summary of 206 patient reviews, February 2020–September 2026, updated September 2026

Photos

Treatments offered

Clear AlignersClear AlignersTraditional BracesTraditional BracesTMJ TreatmentTMJ TreatmentRetainersRetainers
GuidesClear aligner costs explained →Adult braces cost guide →Teen braces cost guide →

Who They Treat

Castle Dental & Orthodontics - Killeen, TX provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Orthodontists at this office

provider
headshot

Eliza Jaria

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

BEATRIZ FORTANELY

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Alexandros Maliotis

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

3 plans listed
Delta DentalUHC / UnitedHealthcareUnited Healthcare
Delta Dental PPO — accepting new patients; Delta Dental Premier — accepting new patients; DeltaCare USA; Dentegra PPO — accepting new patients

What patients say

Latest review 7 weeks ago

What patients praise

  • Reviews frequently describe gentle, calming care during extractions and adjustments, which helps put anxious patients at ease.
  • Costs and treatment steps are often laid out clearly before work begins, including insurance coverage details from the office manager.
  • Assistants and hygienists are repeatedly named and praised for their warmth, even in reviews that are critical of front-desk service.

Things to know

  • A number of reviews describe long waits despite scheduled appointment times and last-minute cancellations tied to staffing gaps.
  • Some reviews describe billing surprises, including quoted prices that differed from what was charged and delayed refunds.

Who it suits

  • Anxious or nervous patients

Doctors patients mention

  • Dr. Cruz · 8 reviews
  • Dr. Hassan · 6 reviews

Orthodontic care in reviews

Reviews describing braces treatment mention frequent turnover among orthodontists, including one patient who saw five different providers across two years, alongside praise for gentle handling during adjustments and placement. A few reviews note slow or inconsistent progress, including one report of no visible change after 11 months.

Last 90 days
17 reviews
averaging 4.5★
Last 12 months
94 reviews
averaging 4.6★
Owner replies
82% of reviews
Reviews per month
15
Oct 2023Sep 2026
Reviews per month
Oct 20233
Nov 20233
Dec 20236
Jan 20246
Feb 20243
Mar 20243
Apr 20248
May 20243
Jun 20242
Jul 202415
Aug 20246
Sep 20246
Oct 20249
Nov 20243
Dec 20249
Jan 20256
Feb 20257
Mar 20254
Apr 20254
May 20255
Jun 20257
Jul 20255
Aug 20257
Sep 202510
Oct 202512
Nov 20253
Dec 20258
Jan 20265
Feb 202612
Mar 20269
Apr 20268
May 20262
Jun 202615
Jul 20266
Aug 20269
Sep 20262
Star ratings
  • 5★364
  • 4★36
  • 3★18
  • 2★7
  • 1★75
Average rating by year
  • 20184.6
  • 20194.0
  • 20204.2
  • 20213.7
  • 20223.5
  • 20234.1
  • 20244.1
  • 20254.7
  • 20264.6
1★5★
Treatments patients mention
  • Braces9
What patients talk about
PraiseCriticism
  • Friendly staff83 / 16
  • The dentist48 / 7
  • Gentle, comfortable care37 / 3
  • Clear explanations32 / 4
  • Scheduling & wait times18 / 18
  • Cost, insurance & financing9 / 19
  • Treatment results13 / 3
  • Office & technology8 / 4
What patients talk about
ThemePraiseCriticism
Friendly staff8316
The dentist487
Gentle, comfortable care373
Clear explanations324
Scheduling & wait times1818
Cost, insurance & financing919
Treatment results133
Office & technology84

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Recent reviews from Google

4.2
586 reviews
K Anderson
K Anderson
a month ago
“

I am disabled on oxygen 24/7. I am awaiting a triple organ transplant. I have had cavities filled at this location. The quality of those fillings was horrible. They fell out within months. They refuse to correct their work. They use the excuse that they can’t see me because of my health conditions. They don’t communicate with like a real dental office should. It is exactly would you see. A hole in the wall operation. You would do better by getting your teeth done around the corner at HEB!😂. /G\

Review from Google

Yuranis Lopez
Yuranis Lopez
a month ago
“

I would like to give a special thank you to Lezze, the doctor’s assistant. From the moment I arrived, she made me feel comfortable and at ease. She was kind, attentive, and professional, and she made sure I felt cared for throughout my entire visit. Her warm and friendly attitude made my dental experience so much better. Thank you, Lezze, for your dedication and for providing such outstanding care! I also want to highlight Dr. Osmhan; he is a very caring doctor who makes sure you are doing well and feeling comfortable. He is a highly empathetic professional who excels at his job. I want to acknowledge the excellent work he did for me—placing a dental crown—especially since I am pregnant; he constantly checked if I was feeling okay and allowed me time to rest. I am very happy. 🙂

Review from Google

Sherry Everett
Sherry Everett
a month ago
“

Do not go here for braces or for cleanings. Tried to charge me extra saying I had early stages of gum disease so I needed the more expensive deep cleaning. Also, they constantly gave us the run around about my kids braces and can’t keep the same orthodontist so there is no consistency in your care.

Review from Google

Alexandria
Alexandria
a month ago
“

Dr. Osamah is wonderful! I was nervous because I needed a crown, but he made the entire experience so much easier than I expected. He explained everything he was doing every step of the way, which really helped put me at ease. I had absolutely no pain afterward, and the procedure went smoothly. He and his assistant were both kind, professional, and made me feel comfortable throughout my visit. I highly recommend this office to anyone looking for exceptional dental care!

Review from Google

Megan Talton
Megan Talton
a month ago
“

I had a filling pop out, and needed help ASAP. I called around to many places, and no one could help me. I stopped here, seeing that they do same day appointments on the windows. As soon as I walked in to explain what I needed help with, they got the process started. They had me in a chair within 30 minutes of arriving, amd were so kind the whole time. They did an amazing job putting putting my tooth back together, and it was not a simple fix. The dentist was very gentle, and did so well to keep my informed about what he was doing and when. I was super impressed with everyone in this office. Highly recommend! Thank you so much!

Review from Google

Read all 586 reviews on Google →

Questions about this practice

What orthodontic treatments does Castle Dental & Orthodontics - Killeen, TX offer?+
Castle Dental & Orthodontics - Killeen, TX offers: Clear Aligners, Traditional Braces, TMJ Treatment, Retainers.
Does Castle Dental & Orthodontics - Killeen, TX accept dental insurance?+
Castle Dental & Orthodontics - Killeen, TX accepts Delta Dental, UHC / UnitedHealthcare, United Healthcare.
Is Castle Dental & Orthodontics - Killeen, TX accepting new patients?+
Castle Dental & Orthodontics - Killeen, TX is currently welcoming new patients in Killeen, TX. Call (254) 501-3234 to schedule.
Where is Castle Dental & Orthodontics - Killeen, TX located?+
Castle Dental & Orthodontics - Killeen, TX is located at 2511 Trimmier Road Suite 170. Get directions: https://maps.google.com/?cid=6475180700737813477&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Castle Dental & Orthodontics - Killeen, TX?+
Castle Dental & Orthodontics - Killeen, TX office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Castle Dental & Orthodontics - Killeen, TX offer payment plans?+
Yes, Castle Dental & Orthodontics - Killeen, TX offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Castle Dental & Orthodontics - Killeen, TX?+
Castle Dental & Orthodontics - Killeen, TX is staffed by Eliza Jaria, BEATRIZ FORTANELY, Alexandros Maliotis.
What is the patient rating for Castle Dental & Orthodontics - Killeen, TX?+
Castle Dental & Orthodontics - Killeen, TX has a 4.2-star rating based on 586 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
2511 Trimmier Road Suite 170
Killeen, TX 76542
Get Directions
(254) 501-3234
castledental.com/dental-office/killeen-dentist/35130/
credentialing@smilebrands.com
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Accepting new patients
Payment Plans Available
Weekend Hours

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed

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Back to Killeen Orthodontists

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