Tap to connect directly with this practice
Castle Dental & Orthodontics - Killeen, TX provides orthodontic treatment in Killeen, TX, including braces and clear aligner therapy.
About Castle Dental & Orthodontics - Killeen, TX
Dr. Cruz earns praise for gentle, calming care during extractions and adjustments, despite the practice cycling through several orthodontists.
Castle Dental & Orthodontics is a general dental practice that also offers traditional braces, clear aligners, TMJ treatment, and retainers. Braces are mentioned more here than at a typical general practice, and reviews often describe anxious patients being calmed through extractions and adjustments by staff who explain costs and steps before starting treatment. Some reviews note that the orthodontist has changed hands more than once, with one patient describing five different providers across two years of braces treatment, while others say a newer doctor has improved the experience.
Summary of 206 patient reviews, February 2020–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Castle Dental & Orthodontics - Killeen, TX provides orthodontic treatment for the following age groups:
Orthodontists at this office
Eliza Jaria
Orthodontist
NPI verified · no bio or photo on file
BEATRIZ FORTANELY
Orthodontist
NPI verified · no bio or photo on file
Alexandros Maliotis
Orthodontist
NPI verified · no bio or photo on file
Insurance accepted
3 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Reviews describing braces treatment mention frequent turnover among orthodontists, including one patient who saw five different providers across two years, alongside praise for gentle handling during adjustments and placement. A few reviews note slow or inconsistent progress, including one report of no visible change after 11 months.
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 6 |
| Jan 2024 | 6 |
| Feb 2024 | 3 |
| Mar 2024 | 3 |
| Apr 2024 | 8 |
| May 2024 | 3 |
| Jun 2024 | 2 |
| Jul 2024 | 15 |
| Aug 2024 | 6 |
| Sep 2024 | 6 |
| Oct 2024 | 9 |
| Nov 2024 | 3 |
| Dec 2024 | 9 |
| Jan 2025 | 6 |
| Feb 2025 | 7 |
| Mar 2025 | 4 |
| Apr 2025 | 4 |
| May 2025 | 5 |
| Jun 2025 | 7 |
| Jul 2025 | 5 |
| Aug 2025 | 7 |
| Sep 2025 | 10 |
| Oct 2025 | 12 |
| Nov 2025 | 3 |
| Dec 2025 | 8 |
| Jan 2026 | 5 |
| Feb 2026 | 12 |
| Mar 2026 | 9 |
| Apr 2026 | 8 |
| May 2026 | 2 |
| Jun 2026 | 15 |
| Jul 2026 | 6 |
| Aug 2026 | 9 |
| Sep 2026 | 2 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 83 | 16 |
| The dentist | 48 | 7 |
| Gentle, comfortable care | 37 | 3 |
| Clear explanations | 32 | 4 |
| Scheduling & wait times | 18 | 18 |
| Cost, insurance & financing | 9 | 19 |
| Treatment results | 13 | 3 |
| Office & technology | 8 | 4 |
Recent reviews from Google
I am disabled on oxygen 24/7. I am awaiting a triple organ transplant. I have had cavities filled at this location. The quality of those fillings was horrible. They fell out within months. They refuse to correct their work. They use the excuse that they can’t see me because of my health conditions. They don’t communicate with like a real dental office should. It is exactly would you see. A hole in the wall operation. You would do better by getting your teeth done around the corner at HEB!😂. /G\
I would like to give a special thank you to Lezze, the doctor’s assistant. From the moment I arrived, she made me feel comfortable and at ease. She was kind, attentive, and professional, and she made sure I felt cared for throughout my entire visit. Her warm and friendly attitude made my dental experience so much better. Thank you, Lezze, for your dedication and for providing such outstanding care! I also want to highlight Dr. Osmhan; he is a very caring doctor who makes sure you are doing well and feeling comfortable. He is a highly empathetic professional who excels at his job. I want to acknowledge the excellent work he did for me—placing a dental crown—especially since I am pregnant; he constantly checked if I was feeling okay and allowed me time to rest. I am very happy. 🙂
Do not go here for braces or for cleanings. Tried to charge me extra saying I had early stages of gum disease so I needed the more expensive deep cleaning. Also, they constantly gave us the run around about my kids braces and can’t keep the same orthodontist so there is no consistency in your care.
Dr. Osamah is wonderful! I was nervous because I needed a crown, but he made the entire experience so much easier than I expected. He explained everything he was doing every step of the way, which really helped put me at ease. I had absolutely no pain afterward, and the procedure went smoothly. He and his assistant were both kind, professional, and made me feel comfortable throughout my visit. I highly recommend this office to anyone looking for exceptional dental care!
I had a filling pop out, and needed help ASAP. I called around to many places, and no one could help me. I stopped here, seeing that they do same day appointments on the windows. As soon as I walked in to explain what I needed help with, they got the process started. They had me in a chair within 30 minutes of arriving, amd were so kind the whole time. They did an amazing job putting putting my tooth back together, and it was not a simple fix. The dentist was very gentle, and did so well to keep my informed about what he was doing and when. I was super impressed with everyone in this office. Highly recommend! Thank you so much!
Questions about this practice
Research with AI
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listing