Castle Dental & Orthodontics - Killeen, TX

I had a filling pop out, and needed help ASAP. I called around to many places, and no one could help me. I stopped here, seeing that they do same day appointments on the windows. As soon as I walked in to explain what I needed help with, they got the process started. They had me in a chair within 30 minutes of arriving, amd were so kind the whole time. They did an amazing job putting putting my tooth back together, and it was not a simple fix. The dentist was very gentle, and did so well to keep my informed about what he was doing and when. I was super impressed with everyone in this office. Highly recommend! Thank you so much!

Dr. Osamah is wonderful! I was nervous because I needed a crown, but he made the entire experience so much easier than I expected. He explained everything he was doing every step of the way, which really helped put me at ease. I had absolutely no pain afterward, and the procedure went smoothly. He and his assistant were both kind, professional, and made me feel comfortable throughout my visit. I highly recommend this office to anyone looking for exceptional dental care!

I would like to give a special thank you to Lezze, the doctor’s assistant. From the moment I arrived, she made me feel comfortable and at ease. She was kind, attentive, and professional, and she made sure I felt cared for throughout my entire visit. Her warm and friendly attitude made my dental experience so much better. Thank you, Lezze, for your dedication and for providing such outstanding care! I also want to highlight Dr. Osmhan; he is a very caring doctor who makes sure you are doing well and feeling comfortable. He is a highly empathetic professional who excels at his job. I want to acknowledge the excellent work he did for me—placing a dental crown—especially since I am pregnant; he constantly checked if I was feeling okay and allowed me time to rest. I am very happy. 🙂

I actually ended up at this place because my previous dental insurance provider had no other options. I’ve known the practice for over four years; initially, it was good because the administrative staff was excellent and the dentists were very skilled—I want to highlight the orthodontist in particular. However, everything has changed so much that I don't want to go back. The current orthodontist is a terrible professional; she never greets me kindly or even says hello. All I hear from her is "open your mouth," "close your mouth," and "smile," and she spends less than five minutes on the appointment. For me—traveling over half an hour just to see this kind of specialist—it has been a terrible experience. Unfortunately, I am nearing the end of my orthodontic treatment; I still have check-ups scheduled, but I no longer want to return to the practice. I don't understand why so many healthcare professionals lack empathy—especially given that their profession demands it, and I am certainly not visiting a veterinarian. It’s not just me who feels this way; the entire clientele and even the staff themselves are uncomfortable with this professional. Cast Dental, I have a question: isn't there another professional (orthodontist) available for your clients? I hope I don't receive worse treatment because of this comment, but I cannot remain silent about poor service that I paid for; I hope this helps improve things and encourages that lady to reflect a bit—as a human being, first and foremost, rather than just as a dentist.

I had a really great experience here! Daisy at the front was so friendly and helpful every step of the way. Dr.Cruz was incredibly comforting and informative. I put off dental care because of shame and anxiety for far too long and I wish I would’ve known such kind and helpful people are in the field. I’ve still got a lengthy treatment plan but the care I received here has made me feel so much better about it.