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SmileMaker Orthodontics - East Nashville Orthodontist
SmileMaker Orthodontics is an orthodontic practice with two locations in Hendersonville and East Nashville, Tennessee.
1077 E Trinity Ln Suite 101, Nashville, TN 37216
4.9(251 reviews)
About SmileMaker Orthodontics - East Nashville Orthodontist
Dr. Jay B. Burton and an all-female team get repeated praise for warmth, from emergency after-hours wire repairs to easing anxious kids into braces.
Warm, attentive care from the entire team is the theme that comes up most often here, with staff described as handling after-hours wire emergencies and treating multiple children from the same family. Dr. Jay B. Burton is frequently credited with being thorough and unhurried while going over options like Invisalign, traditional and lingual braces, and clear aligners. Reviews also mention a modern, sleek office and steady treatment results, from quick Phase 1 braces for young children to full smile changes in adults. A handful of families describe slower communication about referrals or treatment timelines.
Summary of 127 patient reviews, January 2019–September 2026, updated September 2026
SmileMaker Orthodontics is an orthodontic practice with two locations in Hendersonville and East Nashville, Tennessee.
Led by Dr. Jay B. Burton, a board-certified orthodontist, the practice serves patients of all ages including children, teens, and adults in the Nashville metropolitan area and surrounding regions. The practice offers comprehensive orthodontic treatment with advanced technology and specializes in dentofacial orthopedics.
Treatments offered
Who They Treat
SmileMaker Orthodontics - East Nashville Orthodontist provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
SmileMaker Orthodontics - East Nashville Orthodontist uses modern orthodontic technology to deliver precise, comfortable treatment.
Custom Wire Technology
TADs / Mini-Screws
TADs
SureSmile
Orthodontists at this office
provider
headshot
headshot
Dr. Jay B. Burton
NPI verified · no bio or photo on file
Lead OrthodontistAccepting New Patients
provider
headshot
headshot
Dr. Jay Burton, D.M.D.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
5 plans listedAetnaCignaDenteMaxHumanaRenaissance Dental
SmileMaker Orthodontics - East Nashville Orthodontist does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 8 weeks ago
What patients praise
- Staff have handled after-hours wire emergencies and cared for multiple children from the same family.
- Dr. Jay B. Burton is described as thorough and unhurried, going over treatment options like Invisalign and lingual braces in detail.
- The office is described as modern and well organized, with reviews citing solid results from Phase 1 treatment through adult aligner cases.
Things to know
- A few reviews mention unclear explanations around referrals or treatment changes, leaving some parents uncertain about next steps.
- A couple of reviews describe treatment taking longer than expected, including one case where a planned procedure turned out not to be possible.
Who it suits
- Families with multiple kids in treatment
- Young or anxious children easing into orthodontic care
- Adults seeking braces or aligners
Doctors patients mention
- Dr. Jay B. Burton · 51 reviews
- Last 12 months
- 36 reviews
- averaging 4.9★
- Owner replies
- 68% of reviews
17
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 1 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 1 |
| Apr 2024 | 0 |
| May 2024 | 1 |
| Jun 2024 | 2 |
| Jul 2024 | 2 |
| Aug 2024 | 1 |
| Sep 2024 | 0 |
| Oct 2024 | 0 |
| Nov 2024 | 2 |
| Dec 2024 | 2 |
| Jan 2025 | 0 |
| Feb 2025 | 0 |
| Mar 2025 | 2 |
| Apr 2025 | 2 |
| May 2025 | 1 |
| Jun 2025 | 3 |
| Jul 2025 | 2 |
| Aug 2025 | 1 |
| Sep 2025 | 0 |
| Oct 2025 | 1 |
| Nov 2025 | 1 |
| Dec 2025 | 0 |
| Jan 2026 | 0 |
| Feb 2026 | 1 |
| Mar 2026 | 1 |
| Apr 2026 | 3 |
| May 2026 | 17 |
| Jun 2026 | 10 |
| Jul 2026 | 0 |
| Aug 2026 | 0 |
| Sep 2026 | 2 |
- 5★273
- 4★7
- 3★0
- 2★3
- 1★0
- 20194.9
- 20204.9
- 20215.0
- 20224.9
- 20235.0
- 20244.7
- 20255.0
- 20264.9
1★5★
- Braces13
- Invisalign / clear aligners4
PraiseCriticism
- Friendly staff76
- The orthodontist41 / 1
- Great with kids27 / 1
- Treatment results25
- Gentle, comfortable care17
- Clear explanations10 / 2
- Scheduling & wait times10 / 1
- Office & technology8
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 76 | 0 |
| The orthodontist | 41 | 1 |
| Great with kids | 27 | 1 |
| Treatment results | 25 | 0 |
| Gentle, comfortable care | 17 | 0 |
| Clear explanations | 10 | 2 |
| Scheduling & wait times | 10 | 1 |
| Office & technology | 8 | 0 |
Recent reviews from Google
4.9
251 reviews
Angie Haney
3 months ago
My son has been with SmileMakers and Dr. Burton for over a year now. The team really listens to me and him and updates me each time. They work with the insurance and help us navigate both the insurance side and the ongoing process and care of his braces. Each time we go the team has been careful and sensitive to him, I highly recommend them. His teeth look incredible so far and he’s excited to get his braces off in the next year or so depending on his progress.
Corrie Laker
3 months ago
We have had a great experience at SmileMaker. The assistants have all been extremely helpful and friendly. Pricing is competitive. Most importantly Dr. Burton is thorough and well informed.
athena baker
Edited 3 months ago
We love the staff. They've been amazing with my daughter.
Carly Garreffa
3 months ago
Dr. Burton and staff are kind, patient, very knowledgable and professional.
Erin Young
3 months ago
We love SmileMaker! The staff is incredibly kind, professional, and welcoming. Every visit is a positive experience, and they always make our family feel comfortable and cared for. We truly appreciate the warm atmosphere and exceptional service each and every time.
Questions about this practice
What orthodontic treatments does SmileMaker Orthodontics - East Nashville Orthodontist offer?
SmileMaker Orthodontics - East Nashville Orthodontist offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Lingual Braces, Retainers.
Does SmileMaker Orthodontics - East Nashville Orthodontist accept dental insurance?
SmileMaker Orthodontics - East Nashville Orthodontist accepts Aetna, Cigna, DenteMax, Humana, Renaissance Dental.
Does SmileMaker Orthodontics - East Nashville Orthodontist offer free consultations?
Yes, SmileMaker Orthodontics - East Nashville Orthodontist offers a free initial orthodontic consultation. Call (615) 865-6551 or book online to schedule.
Is SmileMaker Orthodontics - East Nashville Orthodontist accepting new patients?
SmileMaker Orthodontics - East Nashville Orthodontist is currently welcoming new patients in Nashville, TN. Call (615) 865-6551 or book online to schedule.
Where is SmileMaker Orthodontics - East Nashville Orthodontist located?
SmileMaker Orthodontics - East Nashville Orthodontist is located at 1077 E Trinity Ln Suite 101. Get directions: https://maps.google.com/?cid=9881653705051445945&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for SmileMaker Orthodontics - East Nashville Orthodontist?
SmileMaker Orthodontics - East Nashville Orthodontist office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at SmileMaker Orthodontics - East Nashville Orthodontist?
SmileMaker Orthodontics - East Nashville Orthodontist is staffed by Dr. Jay B. Burton, Dr. Jay Burton. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for SmileMaker Orthodontics - East Nashville Orthodontist?
SmileMaker Orthodontics - East Nashville Orthodontist has a 4.9-star rating based on 251 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Online Booking Available
Emergency Hours Available
Programs & Discounts
Referral Program
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 3:00 PM
SatClosed
SunClosed
- Google reviews synced
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