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Designer Dentistry & Smiles is a family dental practice in Sioux Falls, SD offering comprehensive oral care including Invisalign, dental implants, cosmetic dentures, and general dentistry.

About Designer Dentistry & Smiles Sioux Falls
Dr. Nicole and Dr. Cassie are named often for fitting patients in quickly when a tooth breaks and for putting young children at ease.
Designer Dentistry & Smiles Sioux Falls is a general dental practice that also offers Invisalign for patients interested in straightening their smile. Reviews often note quick turnaround on emergency repairs like broken teeth or crowns, and several describe young children settling in easily for cleanings and first visits. Dr. Nicole and Dr. Cassie are mentioned often for reviewing treatment options and costs before starting work, though a notable number of reviews raise concerns about surprise billing or insurance mismatches.
Summary of 200 patient reviews, December 2022–September 2026, updated September 2026
Designer Dentistry & Smiles is a family dental practice in Sioux Falls, SD offering comprehensive oral care including Invisalign, dental implants, cosmetic dentures, and general dentistry.
Led by Dr. Nichole Cauwels and Dr. Kendra Zuercher, both South Dakota natives, the practice emphasizes personalized, pain-free care for families.
Treatments offered
Who They Treat
Designer Dentistry & Smiles Sioux Falls provides orthodontic treatment for the following age groups:
Technology & Equipment
Designer Dentistry & Smiles Sioux Falls uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Nichole Cauwels, DDS
NPI verified · no bio or photo on file
Dr. Cassondra Heinz
NPI verified · no bio or photo on file
Dr. Kendra Zuercher
NPI verified · no bio or photo on file
Insurance accepted
What patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A handful of reviews mention Invisalign treatment, describing visible improvement in smile alignment after about 16 weeks; one reviewer noted needing to restart treatment elsewhere due to dissatisfaction with the initial care.
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 6 |
| Jan 2024 | 12 |
| Feb 2024 | 3 |
| Mar 2024 | 63 |
| Apr 2024 | 38 |
| May 2024 | 13 |
| Jun 2024 | 9 |
| Jul 2024 | 5 |
| Aug 2024 | 5 |
| Sep 2024 | 6 |
| Oct 2024 | 11 |
| Nov 2024 | 7 |
| Dec 2024 | 9 |
| Jan 2025 | 9 |
| Feb 2025 | 3 |
| Mar 2025 | 11 |
| Apr 2025 | 7 |
| May 2025 | 10 |
| Jun 2025 | 6 |
| Jul 2025 | 7 |
| Aug 2025 | 8 |
| Sep 2025 | 8 |
| Oct 2025 | 4 |
| Nov 2025 | 0 |
| Dec 2025 | 2 |
| Jan 2026 | 1 |
| Feb 2026 | 16 |
| Mar 2026 | 11 |
| Apr 2026 | 12 |
| May 2026 | 6 |
| Jun 2026 | 3 |
| Jul 2026 | 3 |
| Aug 2026 | 1 |
| Sep 2026 | 3 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 80 | 5 |
| The dentist | 31 | 5 |
| Clear explanations | 25 | 1 |
| Gentle, comfortable care | 24 | 2 |
| Scheduling & wait times | 19 | 1 |
| Cost, insurance & financing | 7 | 13 |
| Responsiveness | 15 | 5 |
| Treatment results | 13 | 0 |
Recent reviews from Google
I've had the best experience here! The staff is fantastic, always ready to answer my questions and super knowledgeable. Nichole Cauwels has been incredible, helping me in every way to ensure my care is smooth and easy.
The professionalism.. the level of care.. and the absolutely amazing staff is top notch! If you’re in the fence regarding who to go to for your dental care.. look no further than
I started coming here after my other dentist kept canceling my appointments on short notice, and I’d definitely recommend this place. The wait times aren’t long at all, and the staff was very friendly.
Dr. Nicole is the worst! She is extremely rude, she will gaslight you and she has no knowledge when it comes to Invisalign! I had to restart my treatment with a real orthodontist and had to pay another 5700k to redo treatment. My new orthodontist said I should be able to get a refund from her but how can you when they will not respond to emails, texts, or phone calls. I will be taking her to court.
Best dental experience I have had by far! Every person I have interacted with has been phenomenal! They are so patient with me and my high anxiety and fear of dental work. They were recommended to me by a friend and I would definitely recommend them to any one of my friends and family 🙂
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