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Carpenter Dental
Carpenter Dental provides orthodontic treatment in Rapid City, SD, with a 4.
5610 Bendt Drive, Rapid City, SD 57702
4.9(603 reviews)
About Carpenter Dental
Dr. Chad Carpenter and his team are known for squeezing in emergency patients same day or next day, even taking on complicated cases other offices turned away.
Carpenter Dental is a general dental practice in Rapid City that also offers Invisalign for patients wanting straighter teeth. Reviews often mention getting seen quickly for urgent problems, from a broken crown fixed while traveling to a dentist calling back personally on a Sunday. Dr. Chad Carpenter is frequently credited with taking on complicated cases and explaining options without pushing unnecessary treatment, while the office itself is described as clean and modern with touches like a massage chair in the waiting area.
Summary of 202 patient reviews, July 2023–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Carpenter Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Insurance accepted
3 plans listedDelta DentalUHC / UnitedHealthcareUnited Healthcare
Carpenter Dental does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 8 weeks ago
What patients praise
- Patients often describe getting emergency appointments the same day or next day, including one case where the dentist called back personally on a Sunday.
- Dr. Chad Carpenter is noted for taking on complicated cases other providers had turned down and for explaining treatment options thoroughly.
- Several reviews mention Invisalign treatment leading to a new smile, with one patient noting rough areas were polished afterward for comfort.
Who it suits
- Patients needing urgent or emergency dental care
- Patients transferring care mid-treatment
Doctors patients mention
- Dr. Chad Carpenter · 30 reviews
- Dr. Thorsen · 12 reviews
- Dr. Rieman · 7 reviews
Orthodontic care in reviews
The handful of reviews mentioning Invisalign describe satisfying results, including one patient who received unsolicited compliments after finishing treatment and another whose upper appliance was adjusted for a better fit.
- Last 90 days
- 48 reviews
- averaging 4.8★
- Last 12 months
- 192 reviews
- averaging 4.9★
- Owner replies
- 44% of reviews
24
Oct 2023Sep 2026
| Oct 2023 | 7 |
|---|---|
| Nov 2023 | 9 |
| Dec 2023 | 12 |
| Jan 2024 | 3 |
| Feb 2024 | 2 |
| Mar 2024 | 3 |
| Apr 2024 | 3 |
| May 2024 | 9 |
| Jun 2024 | 9 |
| Jul 2024 | 14 |
| Aug 2024 | 24 |
| Sep 2024 | 10 |
| Oct 2024 | 21 |
| Nov 2024 | 20 |
| Dec 2024 | 9 |
| Jan 2025 | 7 |
| Feb 2025 | 7 |
| Mar 2025 | 12 |
| Apr 2025 | 13 |
| May 2025 | 13 |
| Jun 2025 | 8 |
| Jul 2025 | 7 |
| Aug 2025 | 13 |
| Sep 2025 | 12 |
| Oct 2025 | 14 |
| Nov 2025 | 18 |
| Dec 2025 | 11 |
| Jan 2026 | 14 |
| Feb 2026 | 18 |
| Mar 2026 | 21 |
| Apr 2026 | 14 |
| May 2026 | 15 |
| Jun 2026 | 17 |
| Jul 2026 | 23 |
| Aug 2026 | 16 |
| Sep 2026 | 8 |
- 5★481
- 4★11
- 3★1
- 2★1
- 1★6
- 20225.0
- 20234.9
- 20245.0
- 20254.9
- 20264.9
1★5★
- Invisalign / clear aligners3
PraiseCriticism
- The dentist52 / 2
- Friendly staff49 / 1
- Clear explanations26
- Gentle, comfortable care24
- Responsiveness20 / 3
- Treatment results12 / 1
- Scheduling & wait times8 / 2
- Office & technology10
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 52 | 2 |
| Friendly staff | 49 | 1 |
| Clear explanations | 26 | 0 |
| Gentle, comfortable care | 24 | 0 |
| Responsiveness | 20 | 3 |
| Treatment results | 12 | 1 |
| Scheduling & wait times | 8 | 2 |
| Office & technology | 10 | 0 |
Recent reviews from Google
4.9
603 reviews
Derek Blevins
3 weeks ago
Carpenter Dental gets a 5 Star from me. I had a dental emergency while on the road and they got me in the next day. They took care of my problem and I’m back on the road. Thank You Dr. Solano, Courtney and everyone that made my visit great. If I lived in Rapid City they would surely be my go to Dentist.
Paul Stevens
a month ago
Dr Thorsen and Betsy were great! Doc reviewed all my options and listen to what I wanted. Betsy was super gentle and caring
Gay Lange
a month ago
I was welcomed by Amanda and Dr Carpenter. I was very comfortable and they were very helpful during the consultation.
Kelly Bland
a month ago
I have horrible anxiety around any dental work, and I have never felt more comfortable in a dental office before. I highly recommend this practice! Hanah is seriously the best hygienist I've ever had!
Michael Guthrie
2 months ago
We were in the area on vacation and my old bridge for my teeth broke. I called in the morning. At noon they had me an appointment. 3PM they had my new bridge completed and fit better than the old bridge. Thank you again for saving our vacation.
Questions about this practice
What orthodontic treatments does Carpenter Dental offer?
Carpenter Dental offers: Invisalign.
Does Carpenter Dental accept dental insurance?
Carpenter Dental accepts Delta Dental, UHC / UnitedHealthcare, United Healthcare.
Is Carpenter Dental accepting new patients?
Carpenter Dental is currently welcoming new patients in Rapid City, SD. Call (605) 342-5995 or book online to schedule.
Where is Carpenter Dental located?
Carpenter Dental is located at 5610 Bendt Drive. Get directions: https://maps.google.com/?cid=12230270454174709684&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Carpenter Dental?
Carpenter Dental office hours: Mon 8:00 AM–4:00 PM, Tue 9:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 7:00 AM–3:00 PM, Fri 7:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Carpenter Dental offer payment plans?
Yes, Carpenter Dental offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Carpenter Dental?
Carpenter Dental has a 4.9-star rating based on 603 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Credit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 4:00 PM
Tue9:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu7:00 AM – 3:00 PM
Fri7:00 AM – 3:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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