Tap to connect directly with this practice
Board CertifiedAccepting new patients
Coastal Family Orthodontics - Rivers Avenue
Coastal Family Orthodontics offers comprehensive orthodontic treatment including traditional braces, ceramic braces, clear aligners, and early treatment appliances for children, teens, and adults in the North Charleston area.
7800 Rivers Ave suite 1650, North Charleston, SC 29406
4.9(171 reviews)
About Coastal Family Orthodontics - Rivers Avenue
Dr. Berwick is described as willing to delay starting braces until a child is emotionally ready, and reviews often mention reasonable pricing and financing for cost-conscious families.
Reviews at this North Charleston orthodontic practice often highlight Dr. Berwick's calm, reassuring approach with anxious kids, including a willingness to wait until a child feels ready before starting treatment. Many reviewers mention affordable pricing and available payment plans, and several describe visible results like improved self-esteem and a more confident smile. A change in ownership and the introduction of a centralized call center are noted by some as having made scheduling and reaching the office more difficult than before, though Dr. Berwick herself is said to have stayed the same throughout.
Summary of 76 patient reviews, July 2016–September 2026, updated September 2026
Coastal Family Orthodontics offers comprehensive orthodontic treatment including traditional braces, ceramic braces, clear aligners, and early treatment appliances for children, teens, and adults in the North Charleston area.
The practice provides flexible payment options and complimentary consultations.
Treatments offered
Who They Treat
Coastal Family Orthodontics - Rivers Avenue provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Coastal Family Orthodontics - Rivers Avenue uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
provider
headshot
headshot
Dr. Desmond Chapman, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
8 plans listedAetnaBlue Cross Blue ShieldCignaDelta DentalGuardianMetLifeRenaissance DentalUnited Concordia
We accept dental insurance plans that cover orthodontic treatment. We accept cash, check, all major credit cards as well as offering multiple financing options at the time of service. Please confirm your insurance acceptance when you make your appointment.
What patients say
Latest review 8 weeks ago
What patients praise
- Dr. Berwick is described as calming with anxious patients and willing to delay treatment until a child feels emotionally ready to start braces.
- Several reviews mention children getting through visits with little to no anxiety and braces that didn't hurt as expected.
- A number of reviewers describe visible confidence gains after treatment, with patients smiling more to show off their teeth.
Things to know
- A few reviews describe longer waits and more difficulty reaching the office by phone since a centralized call center was introduced after an ownership merge.
- A couple of reviews mention treatment being interrupted or unaffordable when payment issues arose.
Who it suits
- Cost-conscious families
- Anxious or nervous patients
- Families with several kids in treatment
Doctors patients mention
- Dr. Berwick · 18 reviews
- Last 12 months
- 10 reviews
- averaging 4.8★
- Owner replies
- 78% of reviews
5
Oct 2023Sep 2026
| Oct 2023 | 5 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 1 |
| Jan 2024 | 1 |
| Feb 2024 | 2 |
| Mar 2024 | 0 |
| Apr 2024 | 4 |
| May 2024 | 1 |
| Jun 2024 | 0 |
| Jul 2024 | 1 |
| Aug 2024 | 0 |
| Sep 2024 | 1 |
| Oct 2024 | 0 |
| Nov 2024 | 3 |
| Dec 2024 | 2 |
| Jan 2025 | 1 |
| Feb 2025 | 0 |
| Mar 2025 | 1 |
| Apr 2025 | 0 |
| May 2025 | 1 |
| Jun 2025 | 0 |
| Jul 2025 | 3 |
| Aug 2025 | 2 |
| Sep 2025 | 1 |
| Oct 2025 | 2 |
| Nov 2025 | 3 |
| Dec 2025 | 0 |
| Jan 2026 | 1 |
| Feb 2026 | 0 |
| Mar 2026 | 0 |
| Apr 2026 | 0 |
| May 2026 | 0 |
| Jun 2026 | 0 |
| Jul 2026 | 0 |
| Aug 2026 | 2 |
| Sep 2026 | 2 |
- 5★165
- 4★4
- 3★2
- 2★0
- 1★4
- 20165.0
- 20175.0
- 20184.7
- 20194.9
- 20204.7
- 20214.9
- 20224.9
- 20235.0
- 20244.9
- 20254.7
- 20264.6
1★5★
- Braces20
PraiseCriticism
- Friendly staff37 / 2
- The orthodontist17
- Great with kids16 / 1
- Scheduling & wait times7 / 2
- Clear explanations7 / 1
- Gentle, comfortable care8
- Treatment results7
- Cost, insurance & financing5 / 2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 37 | 2 |
| The orthodontist | 17 | 0 |
| Great with kids | 16 | 1 |
| Scheduling & wait times | 7 | 2 |
| Clear explanations | 7 | 1 |
| Gentle, comfortable care | 8 | 0 |
| Treatment results | 7 | 0 |
| Cost, insurance & financing | 5 | 2 |
Recent reviews from Google
4.9
171 reviews
Ticareia Davis
Edited a year ago
Ever since I switched my kids over it's been nothing but good customer service. They make you feel so welcomed. I can't wait to start my braces journey with you guys. Thanks for making us feel welcomed!!!!
Amber Gathers
Edited a year ago
The time they took to explain the process before, during and after is remarkable. I really appreciate the patience they took with my daughter. Not to mention her self-esteem has gone through the roof already!!!! Awesome staff!
Laura Scarborough
a year ago
We had an urgent need to be seen for a braces situation and they were able to accommodate us same day. Can’t say enough great things about this practice.
Mary Harrigan
a year ago
We are so pleased with with with CFO. They were very informative throughout the entire process. The price is very reasonable. They did a fantastic job and I can't say enough great things. I would give them 10 stars.
Joyce Jones
2 years ago
Great team working on my grandson. They are professional and understanding of care. Staff instructs patient and family well regarding informed decisions. Awesome teamwork!
Questions about this practice
What orthodontic treatments does Coastal Family Orthodontics - Rivers Avenue offer?
Coastal Family Orthodontics - Rivers Avenue offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Coastal Family Orthodontics - Rivers Avenue accept dental insurance?
Coastal Family Orthodontics - Rivers Avenue accepts Aetna, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, and others.
Does Coastal Family Orthodontics - Rivers Avenue offer free consultations?
Yes, Coastal Family Orthodontics - Rivers Avenue offers a free initial orthodontic consultation. Call (843) 892-1103 or book online to schedule.
Is Coastal Family Orthodontics - Rivers Avenue accepting new patients?
Coastal Family Orthodontics - Rivers Avenue is currently welcoming new patients in North Charleston, SC. Call (843) 892-1103 or book online to schedule.
Where is Coastal Family Orthodontics - Rivers Avenue located?
Coastal Family Orthodontics - Rivers Avenue is located at 7800 Rivers Ave suite 1650. Get directions: https://maps.google.com/?cid=17096125213617179330&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Coastal Family Orthodontics - Rivers Avenue?
Coastal Family Orthodontics - Rivers Avenue office hours: Mon 7:30 AM–4:30 PM, Tue 7:30 AM–4:30 PM, Wed 7:30 AM–4:30 PM, Thu 7:30 AM–4:30 PM, Fri 7:30 AM–4:30 PM, Sat 8:00 AM–12:00 PM, Sun Closed–Closed.
Does Coastal Family Orthodontics - Rivers Avenue offer payment plans?
Yes, Coastal Family Orthodontics - Rivers Avenue offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Coastal Family Orthodontics - Rivers Avenue?
Coastal Family Orthodontics - Rivers Avenue is staffed by Dr. Desmond Chapman. The practice is board-certified.
What is the patient rating for Coastal Family Orthodontics - Rivers Avenue?
Coastal Family Orthodontics - Rivers Avenue has a 4.9-star rating based on 171 patient reviews on Google.
Other Coastal Family Orthodontics - Rivers Avenue locations
Coastal Family Orthodontics - West Ashley
808 Wappoo Rd, Charleston · 5.0 (171) · Board certified
Coastal Family Orthodontics - Point Hope
122 Renaissance Ln, Charleston · 5.0 (18) · Board certified
Coastal Family Orthodontics - Mount Pleasant
1701 Beaucastle Rd Suite A, Mt Pleasant · 4.9 (79) · Board certified
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:30 AM – 4:30 PM
Tue7:30 AM – 4:30 PM
Wed7:30 AM – 4:30 PM
Thu7:30 AM – 4:30 PM
Fri7:30 AM – 4:30 PM
Sat8:00 AM – 12:00 PM
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in North Charleston
Within 5 miles
Sculpt Dental Spa
5.0 · (252) · Charleston
Novus Orthodontics - North Charleston
5.0 · (35) · North Charleston · 5 mi
✓ AAO member · Free consult
Park Circle Orthodontics
5.0 · (17) · North Charleston · 5.2 mi
✓ Board certified · AAO member