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Dental Solutions Market Street provides orthodontic treatment in Philadelphia, PA, with a 4.
About Dental Solutions Market Street
Same-day emergency dental visits are common here, though a number of reviews mention last-minute cancellations and rebooking delays.
Dental Solutions Market Street is a general dental practice that also offers Invisalign and traditional braces. Scheduling comes up often in reviews, and the picture is mixed: many patients describe being fit in quickly for emergencies, while others report cancelled appointments and long waits to get rebooked. Dr. Herman is mentioned for walking anxious patients through procedures and explaining treatment plans, and the front desk is called out by name for warm, personal greetings. A modern, clean office is noted alongside occasional billing surprises tied to insurance.
Summary of 201 patient reviews, June 2025–September 2026, updated September 2026
Treatments offered
Who They Treat
Dental Solutions Market Street provides orthodontic treatment for the following age groups:
Insurance accepted
15 plans listedWhat patients say
Latest review 6 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A few reviews mention orthodontic work here, including removal of a decades-old retainer and after-braces care guidance from the hygienist, with one patient using the practice for both general dentistry and orthodontics.
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| Dec 2024 | 21 |
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| Sep 2026 | 16 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 56 | 4 |
| Scheduling & wait times | 30 | 10 |
| The dentist | 26 | 6 |
| Gentle, comfortable care | 19 | 4 |
| Clear explanations | 14 | 3 |
| Cost, insurance & financing | 7 | 9 |
| Treatment results | 10 | 5 |
| Office & technology | 13 | 1 |
Recent reviews from Google
I had a good experience getting multiple fillings here and a cleaning. The dentist was great at walking me through the process as someone with dental anxiety. I wish the rooms were private, as there are typically multiple patients being treated in one room. And they are usually playing radio music loudly, which I don’t love. But I would recommend this place and will keep coming here.
They consistently cancel appointments on short notice with no help to reschedule. They canceled on me in early December 2025, and the receptionist said the next availability was April 2026. I was then able to use their AI support to get an appointment in late January 2026, nearly two months after my initial appointment. I was scheduled for a cleaning in August 2026. I just got an alert it was canceled. My husband has experienced the same thing - because of their repeated cancellations, his teeth cleaning is several months past due. The lack of reliability means we cannot get preventative care. I do not recommend this office.
receptionist was kind, but jesus christ is this place an administrative nightmare. took forever to get an appointment and ended up not even being seen, waited almost an hour after checking in with no acknowledgment. if you don't have 2+ hours to dedicate to a dental experience, go somewhere else.
Dr. Herman was fabulous. He explained everything and made me feel very comfortable and the staff was very nice. Everyone greeted me with a smile.
Pros: Fast service. Minimal wait time. Easy to get appointment. The dental hygienist was very nice. Cons: A bit annoying that my check up, cleaning, and filling were all done at 3 different appointments. After my filling, a lot of food began getting stuck between that tooth (to the point where it would get painful). I notified the dentist the next time I visited but he just brushed it off.
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