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Pacific Crest Dental Group
Pacific Crest Dental Group is a family-owned general dentistry practice in Salem, OR serving the community for over 15 years.
810 Liberty St NE, Salem, OR 97301
4.9(143 reviews)
About Pacific Crest Dental Group
Same-day crowns milled in-house, a family-run practice by brothers Dr. James Bonar and Dr. Tom Bonar, and a knack for solving tricky cases like TMJ pain or long-postponed implants.
Pacific Crest Dental Group is a general dental practice that also offers early orthodontic treatment, run by brothers Dr. James Bonar and Dr. Tom Bonar who took over the family practice from their father and grandfather. Reviews often point to same-day crowns completed with an on-site milling lab, skipping the temporary-crown step and fitting procedures around travel deadlines. Beyond speed, patients describe the doctors working through difficult situations patiently, from a year-long wait for an anxious implant patient to repeated mouthguard adjustments that eventually resolved TMJ pain. The office is also noted for a scenic creek view and updated equipment.
Summary of 129 patient reviews, March 2015–September 2026, updated September 2026
Pacific Crest Dental Group is a family-owned general dentistry practice in Salem, OR serving the community for over 15 years.
They offer comprehensive dental services including general dentistry, cosmetic dentistry, dental implants, and emergency care for patients of all ages, with state-of-the-art technology and flexible payment options.
Treatments offered
Early Treatment
Who They Treat
Pacific Crest Dental Group provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Pacific Crest Dental Group uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Orthodontists at this office
provider
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Dr. James Bonar, DMD
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
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Dr. Thomas Bonar, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
11 plans listedAetnaBlue Cross Blue ShieldCignaDelta DentalDental Pay / Pro BenefitsGuardianMetLifeModa Health
We accept most major dental insurance plans and will file claims on behalf of patients. Competitive self-pay rates and cash discounts available.
What patients say
Latest review 4 weeks ago
What patients praise
- An in-house lab lets the practice complete crowns in a single visit, sometimes without a temporary.
- The Bonar brothers are described as persistent with complex cases, from a year-long implant delay to repeated TMJ mouthguard fittings.
- Patients report successful outcomes on challenging cases, including implants and wisdom tooth alternatives that avoided unnecessary crowns.
Who it suits
- Families with several children in treatment
- Anxious or nervous patients
- Adults
Doctors patients mention
- Dr. James Bonar · 29 reviews
- Dr. Thomas Bonar · 14 reviews
- Dr. Tom · 25 reviews
Orthodontic care in reviews
A few reviews mention Invisalign treatment monitored roughly every six weeks with a mid-course correction, describing it as more comfortable than expected; one family also noted being referred to an outside orthodontist for a child's care.
- Last 90 days
- 7 reviews
- averaging 5.0★
- Last 12 months
- 82 reviews
- averaging 5.0★
- Owner replies
- 62% of reviews
- Compared with Salem
- Higher rated than 50%
- of 16 practices we track
28
Oct 2023Sep 2026
| Oct 2023 | 2 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 1 |
| May 2024 | 3 |
| Jun 2024 | 0 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 1 |
| Oct 2024 | 1 |
| Nov 2024 | 3 |
| Dec 2024 | 0 |
| Jan 2025 | 2 |
| Feb 2025 | 2 |
| Mar 2025 | 6 |
| Apr 2025 | 9 |
| May 2025 | 2 |
| Jun 2025 | 3 |
| Jul 2025 | 3 |
| Aug 2025 | 1 |
| Sep 2025 | 10 |
| Oct 2025 | 28 |
| Nov 2025 | 24 |
| Dec 2025 | 11 |
| Jan 2026 | 2 |
| Feb 2026 | 0 |
| Mar 2026 | 1 |
| Apr 2026 | 0 |
| May 2026 | 0 |
| Jun 2026 | 2 |
| Jul 2026 | 3 |
| Aug 2026 | 3 |
| Sep 2026 | 1 |
- 5★147
- 4★4
- 3★0
- 2★1
- 1★1
- 20155.0
- 20175.0
- 20185.0
- 20195.0
- 20214.8
- 20225.0
- 20234.6
- 20245.0
- 20254.9
- 20265.0
1★5★
- Invisalign / clear aligners3
PraiseCriticism
- The dentist60
- Friendly staff45 / 1
- Gentle, comfortable care33
- Clear explanations25
- Treatment results22
- Office & technology13
- Scheduling & wait times10 / 1
- Responsiveness9 / 2
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 60 | 0 |
| Friendly staff | 45 | 1 |
| Gentle, comfortable care | 33 | 0 |
| Clear explanations | 25 | 0 |
| Treatment results | 22 | 0 |
| Office & technology | 13 | 0 |
| Scheduling & wait times | 10 | 1 |
| Responsiveness | 9 | 2 |
Recent reviews from Google
4.9
143 reviews
Rose Daphne
2 weeks ago
James and his assistant were great and did great work on my daughter. Fast and very caring about patient's amazing people amazing care. Will definitely be coming back
Nancy Snyder
a month ago
The dentists and whole staff are kind and compassionate, and they genuinely want to help you become healthy. And if you are fearful of dental work, you won't be fearful here. The staff is encouraging without judgment or shame.
Emily Garcia
2 months ago
So glad my insurance company referred me to Pacific Dental Group. The staff is so pleasant, kind, and professional. They are always willing to answer any questions and provide the best plan of care. I really enjoy coming to the dentist now!
B. King
3 months ago
Attentive, informative staff and doctors. Offer full services from cleaning to implants, very professional and well done. When our family dentist retired I was afraid of having to find a new one. Very impressed and happy with over a year of services here at Pacific Crest
Don Berger
6 months ago
The dental care at this company is outstanding! I recently had a root canal done by Dr. James Bonar. His friendly and professional attitude, his excellent skills, and his continuing concern about my health are exceptional! All of the staff are welcoming and helpful! I highly recommend this outstanding business!!!
Questions about this practice
What orthodontic treatments does Pacific Crest Dental Group offer?
Pacific Crest Dental Group offers: Early Treatment.
Does Pacific Crest Dental Group accept dental insurance?
Pacific Crest Dental Group accepts Aetna, Blue Cross Blue Shield, Cigna, Delta Dental, Dental Pay / Pro Benefits, and others.
Does Pacific Crest Dental Group offer free consultations?
Yes, Pacific Crest Dental Group offers a free initial orthodontic consultation. Call (503) 581-4615 to schedule.
Is Pacific Crest Dental Group accepting new patients?
Pacific Crest Dental Group is currently welcoming new patients in Salem, OR. Call (503) 581-4615 to schedule.
Where is Pacific Crest Dental Group located?
Pacific Crest Dental Group is located at 810 Liberty St NE. Get directions: https://maps.google.com/?cid=16151461175810289375&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Pacific Crest Dental Group?
Pacific Crest Dental Group office hours: Mon 7:00 AM–3:00 PM, Tue 7:00 AM–3:00 PM, Wed 9:00 AM–5:00 PM, Thu 8:00 AM–4:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Pacific Crest Dental Group offer payment plans?
Yes, Pacific Crest Dental Group offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Pacific Crest Dental Group?
Pacific Crest Dental Group is staffed by Dr. James Bonar, Dr. Thomas Bonar.
What is the patient rating for Pacific Crest Dental Group?
Pacific Crest Dental Group has a 4.9-star rating based on 143 patient reviews on Google.
How long has Pacific Crest Dental Group been in practice?
Pacific Crest Dental Group has been providing orthodontic care since 2009, serving the Salem, OR community for over 17 years.
Research with AI
Accepting new patients
Est. 2009
Free Consultation
Payment Plans Available
In-House Financing
Evening Hours
Same-Day Appointments
Emergency Hours Available(503)-445-8227
Programs & Discounts
Military Discount
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:00 AM – 3:00 PM
Tue7:00 AM – 3:00 PM
Wed9:00 AM – 5:00 PM
Thu8:00 AM – 4:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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