Gem City Orthodontics

First off I don’t like how the assistants do all the work for the Dr all the doctor does is literally make the appointments and then when I pull my wires out they were rude and said I had to pay 50 dollars every time I broke a bracket which is pure bs and they charge if I miss a appointment I’m find a another orthodontist

I am deeply frustrated with my experience at Gem City Orthodontist. From the start, one of the staff made a hurtful comment to my child that made her feel like a freak of nature—something no child should ever hear. Now, over a year into her braces treatment, we see absolutely no progress. When we inquired about this lack of change, we were met with derogatory remarks that left both my daughter and me feeling belittled and insecure. It’s disheartening to see the two front teeth that were once straight becoming crooked. As a concerned mother and professional, I urge other parents to carefully follow their child’s treatment plan with this office. This journey is difficult enough without added pain and frustration. I am actively seeking a new orthodontist who will treat us with the respect and care we deserve. NO STAR IS DESERVED, but I have to pick 1 to make a post.

Terrible place! Not even a single sign of where you are! Only bunch of homeless men around that scare you. Do not go there, not recommended. Horrible… they dont even answer the calls or return to them. Its in a abandoned hospital that is terrible. I went inside there wasnt a single soul there.

Dr. And staff are amazing! Very helpful, kind and amazing results.

I had my braces on for 5 years I love my smile and I love gem city for helping me!