Global Smiles Orthodontics

I would not recommend Global Smiles! We originally brought our daughter in for braces, and we were told they were medically necessary. Our dental insurance denied the treatment, and Global Smiles initially refused to help us with the appeal process. After I left a negative review, the office manager, Claudia, contacted me and asked us to come back in. She told me that our dental insurance had changed its policies and that she believed they could get our daughter approved. We trusted what we were told and went back. Unfortunately, the claim was denied again. I then took matters into my own hands and worked with a case manager. The case manager took the case to dental rounds, and we were told that one specific doctor's note was needed to support the medical necessity. I went through the effort of obtaining that documentation and contacted Global Smiles with the information they said was needed. Despite having the additional documentation, I was told that Global Smiles would not resubmit the claim. What is most frustrating is that Claudia specifically brought us back in and gave us the impression that they would work with us to get this approved, only for them to refuse to resubmit when we obtained the final requested documentation. I have spent a great deal of time fighting for my daughter's medically necessary treatment, and I expected much more support from the office that diagnosed her and recommended the braces.

I recommend global smiles 100%!!! Very friendly staff, and one thing that can be triggering is the smell of a dental office, NOT THIS PLACE!!!! It smelled very good and was SUPER clean!

The staff were very welcoming and nice throughout my whole appointment. Overall my expierence was amazing.

Way better than the experience with my other children (took them somewhere else). Amazing staff!! Great communication and very calm clean environment!! 10/10

I went there for my braces from 2012-2014 when they were first starting out. They were small and new. Now 12 years later they have a bigger building and have grown their business. I am now bringing my daughter here for her braces.