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  2. /North Carolina
  3. /Raleigh Orthodontists
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ClaimedAccepting new patients

LOREN Dental

LOREN Dental in Raleigh, North Carolina, provides orthodontic care for adults seeking alignment solutions.

205 Fayetteville St #100, Raleigh, NC 27601
4.8(692 reviews)
Call Now(984) 343-8221Book OnlineWebsiteDirections
LOREN Dental

About LOREN Dental

A spa-like, recently renovated downtown office with modern technology is what patients mention most, alongside Dr. Brett Wells's thorough diagnostic work.

LOREN Dental is a general dental practice that also offers Invisalign for patients interested in orthodontic treatment. Reviews frequently highlight the renovated, spa-like office with modern equipment, amenities like flavored toothpaste and music choices, and a downtown location that keeps loyal patients coming back despite parking challenges. Many reviews also note the practice's approach to anxious or dental-averse patients, offering blankets, tea, and a calming atmosphere during visits. Dr. Brett Wells is called out for catching a molar issue others had missed, and other current doctors are noted for explaining treatment plans clearly.

Summary of 200 patient reviews, November 2024–September 2026, updated September 2026

LOREN Dental in Raleigh, North Carolina, provides orthodontic care for adults seeking alignment solutions.

The practice specializes in Invisalign clear aligner treatment. The clinical team includes Dr. Philip Sherrill, Dr. Lauren Wilson, Dr. L Brett Wells, Dr. Emily Jernigan, Dr. Ellyse Julien-Dalton, and Dr. Adam Woll. Spanish-speaking services are available for patients who require them. Evening appointments can be scheduled to accommodate working adults, and online booking is offered for appointment convenience. LOREN Dental accepts insurance and maintains in-network status with most PPO insurance policies. The practice files claims directly and employs Care Advocates who review each patient's coverage to maximize available benefits. Payment plans are available, and the practice accepts CareCredit in addition to offering in-house financing options for treatment costs not covered by insurance. The practice has received a 4.8 rating from 692 Google reviews. Patients in the Raleigh area considering orthodontic treatment should schedule a consultation to determine which approach aligns with their clinical needs and financial situation.

Treatments offered

InvisalignInvisalign
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

LOREN Dental provides orthodontic treatment for the following age groups:

Adults
Ages 18+

Orthodontists at this office

provider
headshot

Dr. Brett Wells

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients

Insurance accepted

10 plans listed
AetnaAmeritasBlue Cross Blue ShieldCareingtonCignaDelta Dental PremierHumanaMetLife
In-network with most PPO insurance policies; specific carriers not listed on the site.

What patients say

Latest review 7 weeks ago

What patients praise

  • The office is repeatedly described as modern and spa-like, with recent renovations and amenities like drinks, small gifts, and music or flavor choices during cleanings.
  • Reviews mention staff helping longtime anxious or dental-avoidant patients feel calm, sometimes comparing the visit to a spa day.
  • Dr. Brett Wells is credited with a thorough diagnosis of a molar issue that had been missed elsewhere.

Things to know

  • A few reviews describe billing miscommunication, including one unexpected large out-of-pocket charge.
  • A couple of reviews mention feeling pushed toward additional services, including Invisalign, during regular visits.

Who it suits

  • Anxious or dental-avoidant patients

Doctors patients mention

  • Dr. Brett Wells · 10 reviews
  • Dr. JD · 8 reviews
  • Dr. Woll · 7 reviews
  • Dr. Wilson · 6 reviews
  • Dr. Sherrill · 3 reviews

Orthodontic care in reviews

A handful of reviews mention Invisalign, with mixed experiences: some patients felt encouraged toward the treatment during a routine visit, while others describe staff guiding them smoothly through the process and resolving issues with their aligner trays.

Last 90 days
45 reviews
averaging 4.9★
Last 12 months
142 reviews
averaging 4.9★
Owner replies
99% of reviews
Reviews per month
48
Oct 2023Sep 2026
Reviews per month
Oct 202311
Nov 20234
Dec 20232
Jan 20242
Feb 20245
Mar 20249
Apr 202410
May 20248
Jun 20245
Jul 20247
Aug 20247
Sep 20247
Oct 20244
Nov 20245
Dec 20243
Jan 20256
Feb 20256
Mar 202548
Apr 202510
May 20254
Jun 202517
Jul 202516
Aug 202516
Sep 20258
Oct 202512
Nov 202513
Dec 20255
Jan 202612
Feb 202611
Mar 20264
Apr 20268
May 202611
Jun 202621
Jul 202618
Aug 202616
Sep 202610
Average rating by year
  • 20215.0
  • 20224.8
  • 20234.7
  • 20244.6
  • 20254.9
  • 20264.9
1★5★
Treatments patients mention
  • Invisalign / clear aligners5
What patients talk about
PraiseCriticism
  • Friendly staff77 / 3
  • The dentist38
  • Office & technology36
  • Gentle, comfortable care27
  • Clear explanations23
  • Scheduling & wait times12 / 1
  • Cost, insurance & financing9 / 3
  • Location & hours7 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff773
The dentist380
Office & technology360
Gentle, comfortable care270
Clear explanations230
Scheduling & wait times121
Cost, insurance & financing93
Location & hours73

Recent reviews from Google

4.8
692 reviews
Virginia German
Virginia German
Edited 2 weeks ago
“

They are the best team of dentists and hygienists etc., that I’ve ever been to . The whole staff is great , and they treat you like a human being. They take the time to go over everything. I highly recommend them.

Review from Google

Franco Espinosa
Franco Espinosa
Edited 3 weeks ago
“

Excellent customer service. The front desk agent was pleasant, the dental hygienist (Jenna) was thorough , friendly and knowledgeable and finally the dentist was attentive to your needs. I highly recommend this establishment. On January 9,2026, I once again returned to Loren Dental for my cleaning. Jenna once again was exceptional. Not only in the work she performs but also in customer service. She really cares about her customers and it shows On February 16,2026, I visited the dentist office since I was experiencing a level 10 pain. Once I got checked in Katllyn and Marcus provided excellent customer service by making sure they first understood my issue. The dentist who I spoke ( I am sorry I don’t remember her name, white femaile, brown hair, approximately late 30’s), provided me with an excellent reason as to what might have happened. Currently my level of pain has reduced greatly and will keep the office and dentist staff informed if anything should change. 5 stars ⭐️ to all excellent service would highly recommend this establishment On Friday July 24th, I had a scheduled cleaning appointment. Jenna once again was a superstar providing exceptional customer service. And this time the dentist on site, female, gave me some really good advice as to how to proceed with a tooth issue I was experiencing. Great facility, and staff. Keep up the great work The dental service I continue to receive from Loren Dentistry is outstanding. Dr Wells removed the tooth I had an issue with in less than 30 seconds. Moreover, I never needed any pain medication and after 2 days it has healed appropriately 80%. Thanks again to Dr Wells and to the entire staff, excellent customer service.

Review from Google

Connor Poston
Connor Poston
4 weeks ago
“

Phenomenal new patient experience at Loren Dentistry! The front office staff is prompt and organized, while Office Manager Danielle and Care Coordinator Jessica made the check in and insurance process seamless. Hygienist Shiloh and assistant Nikole were exceptionally attentive, and Dr. Sherwani is brilliant and caring. It was a great atmosphere with one of the best cleanings ever—my teeth look and feel amazing. Highly recommend this friendly, professional team!

Review from Google

Brad Cauthen
Brad Cauthen
a month ago
“

Dr. Sherwani and Nicole were amazing during my recent dental procedure. They took the time to explain each step, answered my questions, and made me feel completely at ease. I truly appreciated their kindness and exceptional care!

Review from Google

Mary Jo Godwin
Mary Jo Godwin
a month ago
“

My husband and I have been clients since the practice opened. We appreciate the professional care and friendly service. It is always a relaxed and comfortable experience.

Review from Google

Read all 692 reviews on Google →

Questions about this practice

What orthodontic treatments does LOREN Dental offer?+
LOREN Dental offers: Invisalign.
Does LOREN Dental accept dental insurance?+
LOREN Dental accepts Aetna, Ameritas, Blue Cross Blue Shield, Careington, Cigna, and others.
Is LOREN Dental accepting new patients?+
LOREN Dental is currently welcoming new patients in Raleigh, NC. Call (984) 343-8221 or book online to schedule.
Where is LOREN Dental located?+
LOREN Dental is located at 205 Fayetteville St #100. Get directions: https://maps.google.com/?cid=7989943607367733301&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for LOREN Dental?+
LOREN Dental office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–6:00 PM, Thu 8:00 AM–6:00 PM, Fri 8:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does LOREN Dental offer payment plans?+
Yes, LOREN Dental offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at LOREN Dental?+
LOREN Dental is staffed by Dr. Brett Wells.
What is the patient rating for LOREN Dental?+
LOREN Dental has a 4.8-star rating based on 692 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
205 Fayetteville St #100
Raleigh, NC 27601
Get Directions
(984) 343-8221
lorendentistry.com/
Book Online
info@lorendentistry.com
Open in Google Maps
Accepting new patients
Payment Plans Available
In-House Financing
Evening Hours
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
Paid Parking Available
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 6:00 PM
Thu8:00 AM – 6:00 PM
Fri8:00 AM – 3:00 PM
SatClosed
SunClosed

Social Profiles

LOREN Dental on TikTok
Google reviews synced
SOURCED
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