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LOREN Dental in Raleigh, North Carolina, provides orthodontic care for adults seeking alignment solutions.

About LOREN Dental
A spa-like, recently renovated downtown office with modern technology is what patients mention most, alongside Dr. Brett Wells's thorough diagnostic work.
LOREN Dental is a general dental practice that also offers Invisalign for patients interested in orthodontic treatment. Reviews frequently highlight the renovated, spa-like office with modern equipment, amenities like flavored toothpaste and music choices, and a downtown location that keeps loyal patients coming back despite parking challenges. Many reviews also note the practice's approach to anxious or dental-averse patients, offering blankets, tea, and a calming atmosphere during visits. Dr. Brett Wells is called out for catching a molar issue others had missed, and other current doctors are noted for explaining treatment plans clearly.
Summary of 200 patient reviews, November 2024–September 2026, updated September 2026
LOREN Dental in Raleigh, North Carolina, provides orthodontic care for adults seeking alignment solutions.
The practice specializes in Invisalign clear aligner treatment. The clinical team includes Dr. Philip Sherrill, Dr. Lauren Wilson, Dr. L Brett Wells, Dr. Emily Jernigan, Dr. Ellyse Julien-Dalton, and Dr. Adam Woll. Spanish-speaking services are available for patients who require them. Evening appointments can be scheduled to accommodate working adults, and online booking is offered for appointment convenience. LOREN Dental accepts insurance and maintains in-network status with most PPO insurance policies. The practice files claims directly and employs Care Advocates who review each patient's coverage to maximize available benefits. Payment plans are available, and the practice accepts CareCredit in addition to offering in-house financing options for treatment costs not covered by insurance. The practice has received a 4.8 rating from 692 Google reviews. Patients in the Raleigh area considering orthodontic treatment should schedule a consultation to determine which approach aligns with their clinical needs and financial situation.
Treatments offered
Who They Treat
LOREN Dental provides orthodontic treatment for the following age groups:
Orthodontists at this office
Dr. Brett Wells
NPI verified · no bio or photo on file
Insurance accepted
10 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
A handful of reviews mention Invisalign, with mixed experiences: some patients felt encouraged toward the treatment during a routine visit, while others describe staff guiding them smoothly through the process and resolving issues with their aligner trays.
| Oct 2023 | 11 |
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| Nov 2023 | 4 |
| Dec 2023 | 2 |
| Jan 2024 | 2 |
| Feb 2024 | 5 |
| Mar 2024 | 9 |
| Apr 2024 | 10 |
| May 2024 | 8 |
| Jun 2024 | 5 |
| Jul 2024 | 7 |
| Aug 2024 | 7 |
| Sep 2024 | 7 |
| Oct 2024 | 4 |
| Nov 2024 | 5 |
| Dec 2024 | 3 |
| Jan 2025 | 6 |
| Feb 2025 | 6 |
| Mar 2025 | 48 |
| Apr 2025 | 10 |
| May 2025 | 4 |
| Jun 2025 | 17 |
| Jul 2025 | 16 |
| Aug 2025 | 16 |
| Sep 2025 | 8 |
| Oct 2025 | 12 |
| Nov 2025 | 13 |
| Dec 2025 | 5 |
| Jan 2026 | 12 |
| Feb 2026 | 11 |
| Mar 2026 | 4 |
| Apr 2026 | 8 |
| May 2026 | 11 |
| Jun 2026 | 21 |
| Jul 2026 | 18 |
| Aug 2026 | 16 |
| Sep 2026 | 10 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 77 | 3 |
| The dentist | 38 | 0 |
| Office & technology | 36 | 0 |
| Gentle, comfortable care | 27 | 0 |
| Clear explanations | 23 | 0 |
| Scheduling & wait times | 12 | 1 |
| Cost, insurance & financing | 9 | 3 |
| Location & hours | 7 | 3 |
Recent reviews from Google
They are the best team of dentists and hygienists etc., that I’ve ever been to . The whole staff is great , and they treat you like a human being. They take the time to go over everything. I highly recommend them.
Excellent customer service. The front desk agent was pleasant, the dental hygienist (Jenna) was thorough , friendly and knowledgeable and finally the dentist was attentive to your needs. I highly recommend this establishment. On January 9,2026, I once again returned to Loren Dental for my cleaning. Jenna once again was exceptional. Not only in the work she performs but also in customer service. She really cares about her customers and it shows On February 16,2026, I visited the dentist office since I was experiencing a level 10 pain. Once I got checked in Katllyn and Marcus provided excellent customer service by making sure they first understood my issue. The dentist who I spoke ( I am sorry I don’t remember her name, white femaile, brown hair, approximately late 30’s), provided me with an excellent reason as to what might have happened. Currently my level of pain has reduced greatly and will keep the office and dentist staff informed if anything should change. 5 stars ⭐️ to all excellent service would highly recommend this establishment On Friday July 24th, I had a scheduled cleaning appointment. Jenna once again was a superstar providing exceptional customer service. And this time the dentist on site, female, gave me some really good advice as to how to proceed with a tooth issue I was experiencing. Great facility, and staff. Keep up the great work The dental service I continue to receive from Loren Dentistry is outstanding. Dr Wells removed the tooth I had an issue with in less than 30 seconds. Moreover, I never needed any pain medication and after 2 days it has healed appropriately 80%. Thanks again to Dr Wells and to the entire staff, excellent customer service.
Phenomenal new patient experience at Loren Dentistry! The front office staff is prompt and organized, while Office Manager Danielle and Care Coordinator Jessica made the check in and insurance process seamless. Hygienist Shiloh and assistant Nikole were exceptionally attentive, and Dr. Sherwani is brilliant and caring. It was a great atmosphere with one of the best cleanings ever—my teeth look and feel amazing. Highly recommend this friendly, professional team!
Dr. Sherwani and Nicole were amazing during my recent dental procedure. They took the time to explain each step, answered my questions, and made me feel completely at ease. I truly appreciated their kindness and exceptional care!
My husband and I have been clients since the practice opened. We appreciate the professional care and friendly service. It is always a relaxed and comfortable experience.
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