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Lume Pediatric Dentistry & Orthodontics - Ballantyne
Lume Pediatric Dentistry & Orthodontics - Ballantyne is a board-certified orthodontic practice in Pineville, NC.
14746 Lancaster Highway, Pineville, NC 28134
4.8(205 reviews)
About Lume Pediatric Dentistry & Orthodontics - Ballantyne
Same-day consults that lead straight to braces, plus a track record with anxious toddlers and special-needs kids, mark this Pineville office.
Lume Ballantyne is a pediatric dental practice that also offers braces, clear aligners, and retainers, with braces coming up far more than any other service in reviews. Several notes describe a quick path from consult to treatment, including one case where braces went on the same day as the initial visit, and parents point to noticeable results like corrected bite issues and finished smiles. The practice draws particular praise for working with toddlers, autistic children, and other special-needs patients, sometimes with a support dog on hand to ease nerves. A few reviews raise concerns about billing accuracy and how discounts and treatment plans were presented.
Summary of 123 patient reviews, April 2023–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Lume Pediatric Dentistry & Orthodontics - Ballantyne provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Lume Pediatric Dentistry & Orthodontics - Ballantyne uses modern orthodontic technology to deliver precise, comfortable treatment.
Accelerated Treatment
accelerated ortho
What patients say
Latest review 4 weeks ago
What patients praise
- Reviews describe a fast track from first consult to getting braces on, sometimes the same day.
- Parents highlight noticeable results, from corrected bonding issues to finished smiles after multi-year treatment.
- The office is noted for working well with toddlers, anxious kids, and children with special needs, including support from a comfort dog.
Things to know
- A few reviews describe billing issues, including a discount that seemed offset by a marked-up plan and confusion over which aligner product was used.
- Some reviews mention scheduling frustrations, including a rushed or dismissive attitude when rescheduling was needed.
Who it suits
- Young children and first-time patients
- Families with multiple kids in treatment
- Anxious or special-needs patients
Doctors patients mention
- Dr. Alex Culp · 33 reviews
- Dr. Albert Burrow · 13 reviews
- Dr. Brittney Welchel · 4 reviews
Orthodontic care in reviews
Orthodontic reviews describe full courses of braces from consult through completion as going smoothly, along with palate expanders for younger siblings and Invisalign treatment with prompt communication between visits.
- Last 90 days
- 12 reviews
- averaging 5.0★
- Last 12 months
- 49 reviews
- averaging 4.5★
- Owner replies
- 67% of reviews
16
Oct 2023Sep 2026
| Oct 2023 | 8 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 7 |
| Jan 2024 | 6 |
| Feb 2024 | 6 |
| Mar 2024 | 16 |
| Apr 2024 | 9 |
| May 2024 | 14 |
| Jun 2024 | 7 |
| Jul 2024 | 7 |
| Aug 2024 | 9 |
| Sep 2024 | 6 |
| Oct 2024 | 9 |
| Nov 2024 | 4 |
| Dec 2024 | 5 |
| Jan 2025 | 11 |
| Feb 2025 | 8 |
| Mar 2025 | 4 |
| Apr 2025 | 3 |
| May 2025 | 0 |
| Jun 2025 | 2 |
| Jul 2025 | 0 |
| Aug 2025 | 3 |
| Sep 2025 | 3 |
| Oct 2025 | 4 |
| Nov 2025 | 2 |
| Dec 2025 | 3 |
| Jan 2026 | 4 |
| Feb 2026 | 4 |
| Mar 2026 | 6 |
| Apr 2026 | 4 |
| May 2026 | 4 |
| Jun 2026 | 6 |
| Jul 2026 | 7 |
| Aug 2026 | 4 |
| Sep 2026 | 1 |
- 5★191
- 4★3
- 3★3
- 2★1
- 1★7
- 20235.0
- 20245.0
- 20254.5
- 20264.6
1★5★
- Braces17
- Invisalign / clear aligners5
- Expanders & appliances3
- Early (phase 1) treatment3
PraiseCriticism
- Friendly staff46 / 2
- The dentist40 / 2
- Great with kids34 / 1
- Clear explanations20 / 1
- Gentle, comfortable care18
- Scheduling & wait times17 / 2
- Office & technology16
- Treatment results12 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 46 | 2 |
| The dentist | 40 | 2 |
| Great with kids | 34 | 1 |
| Clear explanations | 20 | 1 |
| Gentle, comfortable care | 18 | 0 |
| Scheduling & wait times | 17 | 2 |
| Office & technology | 16 | 0 |
| Treatment results | 12 | 1 |
Recent reviews from Google
4.8
205 reviews
Keyon Pickett
a month ago
I've been going to Lume Orthodontics for about 2 years and words can't express how happy I am to have found them. From the front desk, to every hygienist - my experiences have all been awesome. Leadership starts at the top and Dr. Sam Burrow definitely leads by example. He shows pride in his work and you can feel the absolute appreciation he has for his patients. Every appointment has made me feel like it's being catered to me and my needs only. I've had every question answered and have never been made to feel like I'm being rushed. You can tell everyone takes pride in what they do and it's shown through their impeccable work.
Mavii Dee
a month ago
We’ve been with Dr. Burrow and his team for a year now. Our oldest son just finished his braces and the process was seamless. His teeth look great. The office and treatment areas are all spotless. We just started our youngest on a palate expander/braces and the process is going smoothly. The staff is always pleasant and professional. We also appreciate the flexibility with appointments so the kids do not have to miss school. I highly recommend Lume Orthodontics.
Khari Gaither
a month ago
Lume orthodontics made getting a replacement retainer smooth and easy. Moved to a new city and misplaced my retainer and they were able to get me a new one super quick! Great staff and service!
Elizabeth Williams
3 months ago
Dr Burrow and his team are amazing!! I was able to go in and get the process started with no problems. And what’s even better I was able to go in on a Saturday morning!
Rashard Yoyo
3 months ago
service was great ! It was easy to set up an appointment, and the staff was nice. Highly recommended.
Questions about this practice
What orthodontic treatments does Lume Pediatric Dentistry & Orthodontics - Ballantyne offer?
Lume Pediatric Dentistry & Orthodontics - Ballantyne offers: Clear Aligners, Traditional Braces, Retainers.
Is Lume Pediatric Dentistry & Orthodontics - Ballantyne accepting new patients?
Lume Pediatric Dentistry & Orthodontics - Ballantyne is currently welcoming new patients in Pineville, NC. Call (704) 741-5732 or book online to schedule.
Where is Lume Pediatric Dentistry & Orthodontics - Ballantyne located?
Lume Pediatric Dentistry & Orthodontics - Ballantyne is located at 14746 Lancaster Highway. Get directions: https://maps.google.com/?cid=5454234290102291591&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Lume Pediatric Dentistry & Orthodontics - Ballantyne?
Lume Pediatric Dentistry & Orthodontics - Ballantyne office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:00 AM–5:00 PM, Thu 7:00 AM–5:00 PM, Fri 7:00 AM–4:00 PM, Sat 9:00 AM–3:00 PM, Sun Closed–Closed.
Does Lume Pediatric Dentistry & Orthodontics - Ballantyne offer payment plans?
Yes, Lume Pediatric Dentistry & Orthodontics - Ballantyne offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Lume Pediatric Dentistry & Orthodontics - Ballantyne?
Lume Pediatric Dentistry & Orthodontics - Ballantyne has a 4.8-star rating based on 205 patient reviews on Google.
Research with AI
Accepting new patients
Payment Plans Available
In-House Financing
Weekend Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:00 AM – 5:00 PM
Thu7:00 AM – 5:00 PM
Fri7:00 AM – 4:00 PM
Sat9:00 AM – 3:00 PM
SunClosed
- Google reviews synced
- SOURCED
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