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Accepting new patients

Family Dental Care- Monroe

Family Dental Care- Monroe provides orthodontic treatment in Monroe, NC, with a 4.

1228 West Roosevelt Boulevard, Monroe, NC 28110
4.9(2,362 reviews)
Call Now(704) 218-2500WebsiteDirections

About Family Dental Care- Monroe

Coupons and payment plans keep costs down for dental work and braces, though a few reviews describe braces quotes far above what Medicaid should have covered.

Family Dental Care- Monroe is a general dental practice that also offers braces treatment, and cost is the theme reviewers return to most: discount coupons, payment plans, and affordable pricing come up repeatedly. Many patients say they're satisfied with the quality of the dental work itself, including results for children's treatment. A handful of reviews describe conflicting pricing experiences, particularly around braces quoted despite Medicaid coverage.

Summary of 203 patient reviews, December 2025–September 2026, updated September 2026

Photos

Treatments offered

Traditional BracesTraditional Braces
GuidesTeen braces cost guide →

Who They Treat

Family Dental Care- Monroe provides orthodontic treatment for the following age groups:

Teens
Ages 12–17

Orthodontists at this office

provider
headshot

JUSTIN HANNON

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

3 plans listed
Delta DentalUHC / UnitedHealthcareUnited Healthcare
Delta Dental PPO — accepting new patients; Delta Dental Premier — accepting new patients; DeltaCare USA — accepting new patients

What patients say

Latest review today

What patients praise

  • Reviewers frequently mention discount coupons and payment plans that make treatment more affordable.
  • Many patients report being happy with the quality and outcome of their dental work, including a child's treatment.
  • Front desk staff are often named individually as helpful with scheduling and coupon use.

Things to know

  • A few reviews describe pricing that didn't match what was originally quoted, including radio promotions and braces costs despite Medicaid coverage.
  • Some reviews mention inconsistent experiences with the dentist, ranging from rushed or dismissive visits to more positive ones.

Who it suits

  • Cost-conscious families

Orthodontic care in reviews

A small number of reviews describe braces treatment here, with one noting a $5,000 quote for a Medicaid-covered patient and another describing the practice declining to remove braces after a mid-treatment move; one reviewer's son is currently in treatment.

Last 90 days
128 reviews
averaging 4.7★
Last 12 months
500 reviews
averaging 4.9★
Owner replies
0% of reviews
Reviews per month
68
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20240
Jul 20240
Aug 20240
Sep 20240
Oct 20240
Nov 20240
Dec 20240
Jan 20250
Feb 20250
Mar 20250
Apr 20250
May 20250
Jun 20250
Jul 20250
Aug 20250
Sep 20250
Oct 20250
Nov 20250
Dec 202548
Jan 202668
Feb 202658
Mar 202661
Apr 202632
May 202658
Jun 202647
Jul 202643
Aug 202641
Sep 202644
Average rating by year
  • 20254.9
  • 20264.9
1★5★
Treatments patients mention
  • Braces5
What patients talk about
PraiseCriticism
  • Friendly staff97 / 4
  • Cost, insurance & financing46 / 3
  • Treatment results17
  • Clear explanations8 / 3
  • The dentist4 / 5
  • Office & technology6 / 1
  • Responsiveness5 / 1
  • Gentle, comfortable care1 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff974
Cost, insurance & financing463
Treatment results170
Clear explanations83
The dentist45
Office & technology61
Responsiveness51
Gentle, comfortable care13

Languages Spoken

EnglishSpanish

Recent reviews from Google

4.9
2,362 reviews
Delenys Es mia
Delenys Es mia
3 weeks ago
“

Maria front desk was great helped Me with check out Sandra offered me coupon as well over all staff is amazing do recommended

Review from Google

Keisha Curtis
Keisha Curtis
a month ago
“

This is just my personal experience. I felt that this dentist was racist towards me. I'm Afro American, therefore he used less pain meds with me assuming I have a high tolerance for pain. What dentist numbs your gums with only 2 shots? And he stabbed my gums. I never had a dentist do that. When I told him I felt the pain he looked annoyed rather than sorry. He blamed it on my tooth being infected and sent me away with pain meds and a half worked on tooth. It wasn't infected, I wasn't numb! I absolutely do not recommend them if you're AA

Review from Google

Lex Brynarsky
Lex Brynarsky
5 months ago
“

First time I came in was good everything went fine I got 2 teeth pulled the dentist had me nice and numb and I didnt feel anything it did take them awhile to get me back but the actual procedure only took like 3 mins I went back a week later and it was a completely different experience I had 3 teeth pulled that time and the dentist was rude and dismissive I kept asking questions about my plan for the upcoming visits and he acted like he was gonna do what he wanted to do and not what was talked about at my previous appointment. He numbed my mouth and I told him before they started my mouth did not feel numb at all he stabbed me about 15 times with that needle and my mouth still wasn't numb! The first time I came in that dentist stabbed me 2 times and my whole face was numb for hours! So he obviously wasn't doing sumthing right! Then he proceeded to yank and yank on my teeth with me feeling everything I was in tears! And again he showed no care in the world and rudely asked "do u want me to proceed or not" with an attitude. Then continued to yank them out it was a horrible experience. Nothing like the first time I came i didnt feel anything that time. The ladies at the front desk felt bad for me I could tell I told them I did not want that dentist again. The lady told me she was sorry and next time I came in I would have a better experience. I feel like they have had alot of complaints on that dentist bc she wasn't shocked by what I was saying I was in tears talking to her bc of how I was treated and the pain I was in I was not numb at all. I have another appt coming up this week and if its that same dentist I will be walking out. The front desk ladies are nice tho and helpful.

Review from Google

Araceli Mendoza
Araceli Mendoza
6 months ago
“

Amazed with service, I witness how rude patient was yelling at them and I was amazed with the professionalism they handle situations! Defiantly this is the place for me and my family. Kindness and affordable place

Review from Google

Jessica Goncalves
Jessica Goncalves
6 months ago
“

I had a July root canal treatment with them, and I had a very bad experience.. first that the dentist sees many patients at a time, so most of the time you are treated by assistants. But the worst thing is that during the root canal treatment the dentist broke an object inside the root of my tooth, and lied to me that my root was too long, so he would need to refer me to a specialist, with the cost on my account.. the cost of his mistake. And I learned this mistake only from the expert because he didn't have the ability to assume the mistake. Now I'm trying to get a refund of the money I paid for him, since he didn't do the agreement, but he's not even being able to do that right. This clinic was disappointing for me.

Review from Google

Read all 2,362 reviews on Google →

Questions about this practice

What orthodontic treatments does Family Dental Care- Monroe offer?+
Family Dental Care- Monroe offers: Traditional Braces.
Does Family Dental Care- Monroe accept dental insurance?+
Family Dental Care- Monroe accepts Delta Dental, UHC / UnitedHealthcare, United Healthcare.
Is Family Dental Care- Monroe accepting new patients?+
Family Dental Care- Monroe is currently welcoming new patients in Monroe, NC. Call (704) 218-2500 to schedule.
Where is Family Dental Care- Monroe located?+
Family Dental Care- Monroe is located at 1228 West Roosevelt Boulevard. Get directions: https://maps.google.com/?cid=12071648421195289152&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Family Dental Care- Monroe?+
Family Dental Care- Monroe office hours: Mon 9:00 AM–5:00 PM, Tue 8:00 AM–4:30 PM, Wed 8:00 AM–4:30 PM, Thu 8:00 AM–4:30 PM, Fri 8:00 AM–4:00 PM, Sat 8:00 AM–2:00 PM, Sun Closed–Closed.
Who are the orthodontists at Family Dental Care- Monroe?+
Family Dental Care- Monroe is staffed by JUSTIN HANNON.
What is the patient rating for Family Dental Care- Monroe?+
Family Dental Care- Monroe has a 4.9-star rating based on 2362 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
1228 West Roosevelt Boulevard
Monroe, NC 28110
Get Directions
(704) 218-2500
midentistafamiliar.com/
INSURANCE@DENTALMONROE.COM
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Accepting new patients

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon9:00 AM – 5:00 PM
Tue8:00 AM – 4:30 PM
Wed8:00 AM – 4:30 PM
Thu8:00 AM – 4:30 PM
Fri8:00 AM – 4:00 PM
Sat8:00 AM – 2:00 PM
SunClosed

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