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Dentistry of the Carolinas - Monroe provides orthodontic treatment in Monroe, NC, with a 4.
About Dentistry of the Carolinas - Monroe
Grandparents bringing anxious grandchildren describe calm, patient handling from Dr. Marti and Dr. Sackos, with several families keeping multiple kids and generations in the same chairs.
This is a general dental practice in Monroe that also offers orthodontic treatments like clear aligners and braces alongside its regular dental services. Reviews describe strong loyalty to Dr. Marti and Dr. Sackos, with some patients returning for over 20 years, and note that children and anxious patients tend to feel calm and cared for during visits. A few reviews mention billing surprises, such as an unauthorized charge turning a free cleaning into a $150 bill, and some describe front desk staff as brusque or slow to accommodate rescheduling.
Summary of 202 patient reviews, September 2022–August 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Dentistry of the Carolinas - Monroe provides orthodontic treatment for the following age groups:
Orthodontists at this office
CHASE PRETTYMAN
Orthodontist
NPI verified · no bio or photo on file
Insurance accepted
3 plans listedWhat patients say
Latest review today
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
The few orthodontic reviews mention a long-time patient who had braces placed and removed over years of ongoing care, and Invisalign patients who note some initial discomfort that faded along with regular four-week check-ins.
| Oct 2023 | 4 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 10 |
| Jan 2024 | 4 |
| Feb 2024 | 2 |
| Mar 2024 | 0 |
| Apr 2024 | 3 |
| May 2024 | 9 |
| Jun 2024 | 4 |
| Jul 2024 | 2 |
| Aug 2024 | 2 |
| Sep 2024 | 2 |
| Oct 2024 | 7 |
| Nov 2024 | 5 |
| Dec 2024 | 2 |
| Jan 2025 | 2 |
| Feb 2025 | 3 |
| Mar 2025 | 22 |
| Apr 2025 | 21 |
| May 2025 | 25 |
| Jun 2025 | 15 |
| Jul 2025 | 16 |
| Aug 2025 | 12 |
| Sep 2025 | 21 |
| Oct 2025 | 19 |
| Nov 2025 | 16 |
| Dec 2025 | 7 |
| Jan 2026 | 13 |
| Feb 2026 | 15 |
| Mar 2026 | 15 |
| Apr 2026 | 12 |
| May 2026 | 11 |
| Jun 2026 | 11 |
| Jul 2026 | 8 |
| Aug 2026 | 10 |
| Sep 2026 | 4 |
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 37 | 3 |
| Friendly staff | 30 | 5 |
| Gentle, comfortable care | 23 | 3 |
| Clear explanations | 19 | 2 |
| Scheduling & wait times | 16 | 3 |
| Great with kids | 9 | 2 |
| Treatment results | 9 | 0 |
| Cost, insurance & financing | 5 | 3 |
Recent reviews from Google
Where do I start, they are so professional at DOC. I felt so at ease when I went to the back for X-rays. The staff was so courteous , and genuinely cared about my well being. I’m thankful to the young lady that suggested I go there, I’m now gonna tell everybody how great this place and staff are.
They have the most amazing Guest Service. The staff and the office are exemplary. I did some research before going to the office and I was not disappointed. I am happy to say that this is my choice for my dental care going forward.
I was quoted over $2,600 for deep cleaning, which is far above average for Charlotte. The treatment plan felt overpriced and not clearly justified, and included procedures that didn’t seem necessary together. I didn’t feel confident proceeding without a second opinion. Be careful and compare prices before agreeing to treatment here.
I’ve been a patient of DOC for over 8 years. They have always taken good care of me. From getting braces, getting them off, procedures and routine visits.. I’m never disappointed. From the time I go inside to when I leave. Thank you DOC🩷
The Dentist, Dental Hygienist, and Receptionist were all Great. I didn’t have to wait to go into the back area for my appointment and once I was in the chair I felt very comfortable. I was cared for gently and they took all my concerns for my dental health into account. I would definitely recommend DOC in Monroe NC.
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