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(704) 291-7100

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Accepting new patients

Dentistry of the Carolinas - Monroe

Dentistry of the Carolinas - Monroe provides orthodontic treatment in Monroe, NC, with a 4.

2258 West Roosevelt Boulevard a, Monroe, NC 28110
4.9(643 reviews)
Call Now(704) 291-7100WebsiteDirections

About Dentistry of the Carolinas - Monroe

Grandparents bringing anxious grandchildren describe calm, patient handling from Dr. Marti and Dr. Sackos, with several families keeping multiple kids and generations in the same chairs.

This is a general dental practice in Monroe that also offers orthodontic treatments like clear aligners and braces alongside its regular dental services. Reviews describe strong loyalty to Dr. Marti and Dr. Sackos, with some patients returning for over 20 years, and note that children and anxious patients tend to feel calm and cared for during visits. A few reviews mention billing surprises, such as an unauthorized charge turning a free cleaning into a $150 bill, and some describe front desk staff as brusque or slow to accommodate rescheduling.

Summary of 202 patient reviews, September 2022–August 2026, updated September 2026

Photos

Treatments offered

InvisalignInvisalign
GuidesHow much does Invisalign cost? →

Who They Treat

Dentistry of the Carolinas - Monroe provides orthodontic treatment for the following age groups:

Children
Ages 6–11

Orthodontists at this office

provider
headshot

CHASE PRETTYMAN

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

3 plans listed
Delta DentalUHC / UnitedHealthcareUnited Healthcare
Delta Dental PPO — accepting new patients; Delta Dental Premier — accepting new patients; DeltaCare USA — accepting new patients

What patients say

Latest review today

What patients praise

  • Multiple reviews describe children, including anxious grandkids, being calmed and made comfortable during visits.
  • Long-standing patients mention staying with Dr. Marti or Dr. Sackos for two decades or more.
  • Reviewers note results like naturally matching chipped-tooth repairs and well-fitting dentures.

Things to know

  • A few reviews describe unfriendly or unresponsive front desk interactions, including a hang-up on the phone and a long wait after a cancelled appointment.
  • Some reviews mention billing issues, including an unexpected charge for services the patient didn't authorize.

Who it suits

  • Anxious or nervous patients

Doctors patients mention

  • Dr. Marti · 19 reviews
  • Dr. Sackos · 11 reviews

Orthodontic care in reviews

The few orthodontic reviews mention a long-time patient who had braces placed and removed over years of ongoing care, and Invisalign patients who note some initial discomfort that faded along with regular four-week check-ins.

Last 90 days
22 reviews
averaging 5.0★
Last 12 months
141 reviews
averaging 4.9★
Owner replies
21% of reviews
Reviews per month
25
Oct 2023Sep 2026
Reviews per month
Oct 20234
Nov 20233
Dec 202310
Jan 20244
Feb 20242
Mar 20240
Apr 20243
May 20249
Jun 20244
Jul 20242
Aug 20242
Sep 20242
Oct 20247
Nov 20245
Dec 20242
Jan 20252
Feb 20253
Mar 202522
Apr 202521
May 202525
Jun 202515
Jul 202516
Aug 202512
Sep 202521
Oct 202519
Nov 202516
Dec 20257
Jan 202613
Feb 202615
Mar 202615
Apr 202612
May 202611
Jun 202611
Jul 20268
Aug 202610
Sep 20264
Average rating by year
  • 20215.0
  • 20224.9
  • 20234.7
  • 20244.6
  • 20254.9
  • 20264.9
1★5★
What patients talk about
PraiseCriticism
  • The dentist37 / 3
  • Friendly staff30 / 5
  • Gentle, comfortable care23 / 3
  • Clear explanations19 / 2
  • Scheduling & wait times16 / 3
  • Great with kids9 / 2
  • Treatment results9
  • Cost, insurance & financing5 / 3
What patients talk about
ThemePraiseCriticism
The dentist373
Friendly staff305
Gentle, comfortable care233
Clear explanations192
Scheduling & wait times163
Great with kids92
Treatment results90
Cost, insurance & financing53

Recent reviews from Google

4.9
643 reviews
Patricia Garmon
Patricia Garmon
a month ago
“

Where do I start, they are so professional at DOC. I felt so at ease when I went to the back for X-rays. The staff was so courteous , and genuinely cared about my well being. I’m thankful to the young lady that suggested I go there, I’m now gonna tell everybody how great this place and staff are.

Review from Google

Carolyn Curran
Carolyn Curran
3 months ago
“

They have the most amazing Guest Service. The staff and the office are exemplary. I did some research before going to the office and I was not disappointed. I am happy to say that this is my choice for my dental care going forward.

Review from Google

Oleg Yurotsa
Oleg Yurotsa
5 months ago
“

I was quoted over $2,600 for deep cleaning, which is far above average for Charlotte. The treatment plan felt overpriced and not clearly justified, and included procedures that didn’t seem necessary together. I didn’t feel confident proceeding without a second opinion. Be careful and compare prices before agreeing to treatment here.

Review from Google

Ebony Smith
Ebony Smith
5 months ago
“

I’ve been a patient of DOC for over 8 years. They have always taken good care of me. From getting braces, getting them off, procedures and routine visits.. I’m never disappointed. From the time I go inside to when I leave. Thank you DOC🩷

Review from Google

Cindy Whitlow
Cindy Whitlow
10 months ago
“

The Dentist, Dental Hygienist, and Receptionist were all Great. I didn’t have to wait to go into the back area for my appointment and once I was in the chair I felt very comfortable. I was cared for gently and they took all my concerns for my dental health into account. I would definitely recommend DOC in Monroe NC.

Review from Google

Read all 643 reviews on Google →

Questions about this practice

What orthodontic treatments does Dentistry of the Carolinas - Monroe offer?+
Dentistry of the Carolinas - Monroe offers: Invisalign.
Does Dentistry of the Carolinas - Monroe accept dental insurance?+
Dentistry of the Carolinas - Monroe accepts Delta Dental, UHC / UnitedHealthcare, United Healthcare.
Is Dentistry of the Carolinas - Monroe accepting new patients?+
Dentistry of the Carolinas - Monroe is currently welcoming new patients in Monroe, NC. Call (704) 291-7100 to schedule.
Where is Dentistry of the Carolinas - Monroe located?+
Dentistry of the Carolinas - Monroe is located at 2258 West Roosevelt Boulevard a. Get directions: https://maps.google.com/?cid=3652776108066132620&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Dentistry of the Carolinas - Monroe?+
Dentistry of the Carolinas - Monroe office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri 7:30 AM–1:30 PM, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at Dentistry of the Carolinas - Monroe?+
Dentistry of the Carolinas - Monroe is staffed by CHASE PRETTYMAN.
What is the patient rating for Dentistry of the Carolinas - Monroe?+
Dentistry of the Carolinas - Monroe has a 4.9-star rating based on 643 patient reviews on Google.
How long has Dentistry of the Carolinas - Monroe been in practice?+
Dentistry of the Carolinas - Monroe has been providing orthodontic care since 2007, serving the Monroe, NC community for over 19 years.

Research with AI

ChatGPTPerplexityClaude
2258 West Roosevelt Boulevard a
Monroe, NC 28110
Get Directions
(704) 291-7100
dentistryofthecarolinas.com/
Open in Google Maps
Accepting new patients
Est. 2007

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
Fri7:30 AM – 1:30 PM
SatClosed
SunClosed

Social Profiles

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Back to Monroe Orthodontists

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