Tap to connect directly with this practice
AAO MemberInvisalign ProviderAccepting new patients
Mitchell, Bartlett & Bell Orthodontics
Mitchell, Bartlett & Bell Orthodontics is a family-oriented orthodontic practice in Greensboro, NC offering comprehensive care including braces, Invisalign, and early interceptive treatment.
5314 W Friendly Ave B, Greensboro, NC 27410
5.0(144 reviews)
About Mitchell, Bartlett & Bell Orthodontics
Dr. Carrie Bell and colleagues have talked patients through fixing a broken appliance over FaceTime and reworked cases other offices couldn't correct.
Reviews here point to unusual responsiveness: staff have talked patients through fixing a broken appliance over FaceTime while traveling, fit in an out-of-town patient with a broken retainer the same day, and helped a transfer patient continue treatment smoothly after moving from another state. Many reviews also describe the doctors, especially Dr. Carrie Bell, taking time to review X-rays and answer questions rather than rushing families toward a decision. Several note treatment finishing on schedule or early, with results patients call confidence-boosting. A small number of reviews describe damaged teeth and ongoing bonding work tied to braces treatment, and a few mention inconsistent office hours.
Summary of 110 patient reviews, May 2016–August 2026, updated September 2026
Mitchell, Bartlett & Bell Orthodontics is a family-oriented orthodontic practice in Greensboro, NC offering comprehensive care including braces, Invisalign, and early interceptive treatment.
The practice utilizes advanced technology such as iTero digital scanning and CBCT imaging, and is a Platinum Provider of Invisalign.
Treatments offered
Who They Treat
Mitchell, Bartlett & Bell Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Mitchell, Bartlett & Bell Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Cone Beam CT (3D X-Ray)
Custom Wire Technology
Remote Monitoring
iTero/TRIOS
CBCT
Dental Monitoring
Orthodontists at this office
provider
headshot
headshot
Bartlett
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Jacqueline Massouda
NPI verified · no bio or photo on file
Accepting New Patients
provider
headshot
headshot
Bell
NPI verified · no bio or photo on file
Accepting New Patients
provider
headshot
headshot
Dr. Kelly Mitchell
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
headshot
headshot
Dr. Carrie Bell, DMD, MS
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
3 plans listedDelta Dental PPODelta Dental PremierDeltaCare USA
The practice accepts insurance and works with patients on filing insurance claims, discussing insurance options and payment plans during the initial consultation. No specific carriers or plans are named on the site.
What patients say
Latest review 2 months ago
What patients praise
- Staff have walked anxious or traveling patients through appliance fixes remotely and squeezed in same-day repairs for out-of-town emergencies.
- Reviews often mention doctors reviewing X-rays and treatment options in detail with both parents and kids before moving forward.
- Several patients note transferring mid-treatment from another orthodontist and having care continue without disruption.
Who it suits
- Families with multiple kids in treatment
- Patients transferring mid-treatment from another orthodontist
- Adults considering aligners or braces
Doctors patients mention
- Dr. Carrie Bell · 35 reviews
- Dr. Bartlett · 18 reviews
- Dr. Kelly Mitchell · 9 reviews
- Dr. Jacqueline Massouda · 1 review
- Last 12 months
- 7 reviews
- averaging 5.0★
- Owner replies
- 100% of reviews
- Compared with Greensboro
- Higher rated than 82%
- of 19 practices we track
34
Oct 2023Sep 2026
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 2 |
| Dec 2023 | 3 |
| Jan 2024 | 1 |
| Feb 2024 | 2 |
| Mar 2024 | 1 |
| Apr 2024 | 3 |
| May 2024 | 5 |
| Jun 2024 | 0 |
| Jul 2024 | 1 |
| Aug 2024 | 1 |
| Sep 2024 | 0 |
| Oct 2024 | 0 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 0 |
| Feb 2025 | 0 |
| Mar 2025 | 1 |
| Apr 2025 | 27 |
| May 2025 | 34 |
| Jun 2025 | 1 |
| Jul 2025 | 1 |
| Aug 2025 | 0 |
| Sep 2025 | 0 |
| Oct 2025 | 0 |
| Nov 2025 | 1 |
| Dec 2025 | 0 |
| Jan 2026 | 0 |
| Feb 2026 | 0 |
| Mar 2026 | 0 |
| Apr 2026 | 2 |
| May 2026 | 0 |
| Jun 2026 | 0 |
| Jul 2026 | 1 |
| Aug 2026 | 2 |
| Sep 2026 | 1 |
- 5★144
- 4★1
- 3★1
- 2★0
- 1★1
- 20165.0
- 20175.0
- 20184.8
- 20195.0
- 20205.0
- 20215.0
- 20225.0
- 20234.9
- 20245.0
- 20255.0
- 20265.0
1★5★
- Braces21
- Invisalign / clear aligners4
- Retainers3
- Early (phase 1) treatment3
PraiseCriticism
- Friendly staff48
- The orthodontist41 / 1
- Clear explanations22
- Treatment results15 / 1
- Great with kids17 / 1
- Scheduling & wait times10 / 1
- Responsiveness8 / 1
- Gentle, comfortable care8
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 48 | 0 |
| The orthodontist | 41 | 1 |
| Clear explanations | 22 | 0 |
| Treatment results | 15 | 1 |
| Great with kids | 17 | 1 |
| Scheduling & wait times | 10 | 1 |
| Responsiveness | 8 | 1 |
| Gentle, comfortable care | 8 | 0 |
Recent reviews from Google
5.0
144 reviews
Amy Ventry-Smith
a month ago
What an awesome experience at Mitchell Bartlett & Bell Orthodontics! My son’s teeth look amazing!!! Our experience over the last 2 years has been exceptional - Thank you Dr. Bell and her team of professionals! 5 stars and highly recommend!🤩⭐️🌟💫✨
Daniel Abbruscato
a month ago
MBB are wonderful orthodontists. We drive 45 mins to see them. The office is clean and all of the staff are friendly.
Renee casey
2 months ago
Everyone is kind and friendly. The receptionists are so friendly and helpful, and enjoyable to talk to. The Orthodontist, Dr. Bell, is super sweet and connects well with her patients. Our second daughter is now getting braces with this office. Thank you for being such a positive place to take our youngsters to receive amazing smiles!
Samantha Pullium
10 months ago
A big thank you to Bobbie. She showed so much patience and kindness with all my insurance questions. She offered easy to understand advice, which was greatly appreciated. She is definitely an asset and I personally enjoyed working with her!
Laurie Green
a year ago
We love the entire MB&B team. From the welcome of the desk staff when you walk in, to everyone in the back. They take such personal care of my kids and explain things in a way they understand. Dr. Bell is amazing and truly views the process as a partnership. Scheduling is always easy and they are willing to accommodate the school schedule as needed. We are so grateful for all they do.
Questions about this practice
What orthodontic treatments does Mitchell, Bartlett & Bell Orthodontics offer?
Mitchell, Bartlett & Bell Orthodontics offers: Early Treatment, Invisalign, Self-Ligating Braces, Clear Aligners, Traditional Braces, Clear Braces.
Does Mitchell, Bartlett & Bell Orthodontics accept dental insurance?
Mitchell, Bartlett & Bell Orthodontics accepts Delta Dental PPO, Delta Dental Premier, DeltaCare USA.
Does Mitchell, Bartlett & Bell Orthodontics offer free consultations?
Yes, Mitchell, Bartlett & Bell Orthodontics offers a free initial orthodontic consultation. Call (336) 855-8900 to schedule.
Is Mitchell, Bartlett & Bell Orthodontics accepting new patients?
Mitchell, Bartlett & Bell Orthodontics is currently welcoming new patients in Greensboro, NC. Call (336) 855-8900 to schedule.
Where is Mitchell, Bartlett & Bell Orthodontics located?
Mitchell, Bartlett & Bell Orthodontics is located at 5314 W Friendly Ave B. Get directions: https://maps.google.com/?cid=18052449693487518858&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Mitchell, Bartlett & Bell Orthodontics?
Mitchell, Bartlett & Bell Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 7:30 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 7:30 AM–5:00 PM, Fri 9:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Mitchell, Bartlett & Bell Orthodontics offer payment plans?
Yes, Mitchell, Bartlett & Bell Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Mitchell, Bartlett & Bell Orthodontics?
Mitchell, Bartlett & Bell Orthodontics is staffed by Bartlett, Jacqueline Massouda, Bell, Dr. Kelly Mitchell, Dr. Carrie Bell. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for Mitchell, Bartlett & Bell Orthodontics?
Mitchell, Bartlett & Bell Orthodontics has a 5-star rating based on 144 patient reviews on Google.
How long has Mitchell, Bartlett & Bell Orthodontics been in practice?
Mitchell, Bartlett & Bell Orthodontics has been providing orthodontic care since 1999, serving the Greensboro, NC community for over 27 years.
Other Mitchell, Bartlett & Bell Orthodontics locations
Research with AI
Accepting new patients
Est. 1999
Free Consultation
Payment Plans Available
In-House Financing
Evening Hours
Virtual Consultations
Online Booking Available
Emergency Hours Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue7:30 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu7:30 AM – 5:00 PM
Fri9:00 AM – 12:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Greensboro
Within 3 miles
Trentini Orthodontics
4.9 · (186) · Greensboro
✓ Board certified · Free consult
North Carolina Oral Surgery + Orthodontics - Greensboro
4.9 · (795) · Greensboro · 0.8 mi
✓ Board certified · AAO member
Triad Orthodontics - Guilford College Rd.
4.3 · (186) · Greensboro · 2.6 mi
✓ Board certified · AAO member