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Accepting new patients
Enhanced Smiles
Enhanced Smiles provides orthodontic treatment in Gastonia, NC, with a 4.
414 South York Street Suite b, Gastonia, NC 28052
4.9(926 reviews)
About Enhanced Smiles
Dr. Waddell and Dr. Pham are noted for walking patients through upfront pricing and financing before treatment, with X-rays and printouts used to explain each issue.
Enhanced Smiles is a general dental practice in Gastonia that also offers Invisalign and traditional braces. Reviews highlight transparent cost conversations, with staff described as helping patients set up payment plans and explaining insurance before work begins, and detailed explanations using X-rays and printouts so patients understand recommended treatment. Dr. Waddell and Dr. Pham are both mentioned for saving teeth that other providers had recommended for root canals, and for gentle extractions. A number of reviews also mention hygienists by name for thorough cleanings.
Summary of 201 patient reviews, September 2023–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Enhanced Smiles provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Enhanced Smiles uses modern orthodontic technology to deliver precise, comfortable treatment.
Cone Beam CT (3D X-Ray)
CBCT
What patients say
Latest review 2 weeks ago
What patients praise
- Staff are noted for laying out costs and financing options upfront, with several reviews mentioning help setting up payment plans.
- Dentists use X-rays and printouts to explain issues and treatment options step by step before proceeding.
- Dr. Waddell and Dr. Pham are both credited with saving teeth that other providers said needed root canals.
Things to know
- A few reviews describe billing or insurance surprises despite prior verification.
- A couple of reviews mention crown or filling work that failed within a year or required repeat repairs.
Who it suits
- Anxious or nervous patients
Doctors patients mention
- Dr. Waddell · 34 reviews
- Dr. Pham · 31 reviews
Orthodontic care in reviews
With only two orthodontic-specific reviews, feedback is limited, but one patient describes braces treatment completed by Dr. Pham and later returned to the practice for crown work.
- Last 90 days
- 26 reviews
- averaging 5.0★
- Last 12 months
- 151 reviews
- averaging 4.9★
- Owner replies
- 60% of reviews
- Compared with Gastonia
- Higher rated than 67%
- of 6 practices we track
25
Oct 2023Sep 2026
| Oct 2023 | 21 |
|---|---|
| Nov 2023 | 25 |
| Dec 2023 | 13 |
| Jan 2024 | 15 |
| Feb 2024 | 13 |
| Mar 2024 | 20 |
| Apr 2024 | 9 |
| May 2024 | 19 |
| Jun 2024 | 14 |
| Jul 2024 | 11 |
| Aug 2024 | 15 |
| Sep 2024 | 12 |
| Oct 2024 | 22 |
| Nov 2024 | 11 |
| Dec 2024 | 7 |
| Jan 2025 | 11 |
| Feb 2025 | 15 |
| Mar 2025 | 18 |
| Apr 2025 | 21 |
| May 2025 | 8 |
| Jun 2025 | 13 |
| Jul 2025 | 4 |
| Aug 2025 | 12 |
| Sep 2025 | 7 |
| Oct 2025 | 17 |
| Nov 2025 | 22 |
| Dec 2025 | 14 |
| Jan 2026 | 7 |
| Feb 2026 | 9 |
| Mar 2026 | 19 |
| Apr 2026 | 13 |
| May 2026 | 8 |
| Jun 2026 | 14 |
| Jul 2026 | 6 |
| Aug 2026 | 8 |
| Sep 2026 | 10 |
- 20235.0
- 20245.0
- 20255.0
- 20264.9
1★5★
PraiseCriticism
- Friendly staff59
- The dentist55 / 2
- Clear explanations39
- Gentle, comfortable care28 / 1
- Scheduling & wait times17 / 1
- Cost, insurance & financing15 / 3
- Office & technology10
- Responsiveness8 / 2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 59 | 0 |
| The dentist | 55 | 2 |
| Clear explanations | 39 | 0 |
| Gentle, comfortable care | 28 | 1 |
| Scheduling & wait times | 17 | 1 |
| Cost, insurance & financing | 15 | 3 |
| Office & technology | 10 | 0 |
| Responsiveness | 8 | 2 |
Recent reviews from Google
4.9
926 reviews
HENRRY ALEXANDER GONZALEZ NOY
4 weeks ago
Excellent place, very pleasant and welcoming. The tutors are very professional, and all the staff are extremely friendly and attentive. Without a doubt, an excellent experience. I highly recommend it 100%!
Patrick Price
2 months ago
Dr. Waddell was so kind and really made a historically terrible experience for me, a little less stressful. She’s also wonderful with her staff. Very kind and encouraging to those who work alongside her. I’ll be back! Well of course because I have more cavities to get filled, yay! *note* stay away from sweets.
leo donald
2 months ago
It’s a great place, everyone there is nice. I was completely impressed with their professionalism. Thanks guys so much Enhance Smiles
ER Durham
2 months ago
Excellent service! Been a patient since moving to this area 9 years ago! Friendly and professional staff! Great customer service! Dr. Waddell is very knowledgeable and has been very responsive to all my dental concerns! I especially love the atmosphere and her soft spoken demeanor! Thanks so much for all of your time and patience with my dental hygiene! Appreciate you sincerely! Dr. ELDRENNA Durham
Elizabeth Mcconnell
3 months ago
I would 100% recommend Enhanced Smiles. Kimberly at the front desk was amazing! She was friendly and professional. Excellent customer service and a welcoming attitude. All the staff went above and beyond!😊
Questions about this practice
What orthodontic treatments does Enhanced Smiles offer?
Enhanced Smiles offers: Invisalign, Traditional Braces.
Is Enhanced Smiles accepting new patients?
Enhanced Smiles is currently welcoming new patients in Gastonia, NC. Call (704) 865-6856 to schedule.
Where is Enhanced Smiles located?
Enhanced Smiles is located at 414 South York Street Suite b. Get directions: https://maps.google.com/?cid=15331241748512806343&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Enhanced Smiles?
Enhanced Smiles office hours: Mon 8:30 AM–5:00 PM, Tue 8:30 AM–5:00 PM, Wed 8:30 AM–5:00 PM, Thu 8:30 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Enhanced Smiles offer payment plans?
Yes, Enhanced Smiles offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Enhanced Smiles?
Enhanced Smiles has a 4.9-star rating based on 926 patient reviews on Google.
How long has Enhanced Smiles been in practice?
Enhanced Smiles has been providing orthodontic care since 2018, serving the Gastonia, NC community for over 8 years.
Research with AI
Accepting new patients
Est. 2018
Payment Plans Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFCCareCredit
Mon8:30 AM – 5:00 PM
Tue8:30 AM – 5:00 PM
Wed8:30 AM – 5:00 PM
Thu8:30 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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