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Accepting new patients

Clemmons Village Smiles

Clemmons Village Smiles provides orthodontic treatment in Clemmons, NC, with a 4.

2265 Lewisville Clemmons Road Suite A, Clemmons, NC 27012
4.9(443 reviews)
Call Now(336) 766-1366WebsiteDirections

About Clemmons Village Smiles

Neck pillows, aromatherapy, and an office dog help ease anxious patients, while Dr. Matt is known for calling patients to check in after treatment.

Clemmons Village Smiles is a general dental practice that also offers clear aligners and TMJ treatment alongside routine dental care. Many reviews point to steps taken to calm anxious patients, from neck pillows and aromatherapy to an office dog that helps put nervous visitors at ease. Dr. Matt is frequently mentioned for thorough exams and for personally calling patients to check on them after treatment, and the office often works in same-day emergency visits for problems like a broken tooth or lost crown.

Summary of 200 patient reviews, March 2023–August 2026, updated September 2026

Photos

Treatments offered

Clear AlignersClear AlignersTMJ TreatmentTMJ Treatment
GuidesClear aligner costs explained →Payment options & financing →

Who They Treat

Clemmons Village Smiles provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Insurance accepted

3 plans listed
Medicaid / CHIPUHC / UnitedHealthcareUnited Healthcare
Clemmons Village Smiles accepts Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 3 months ago

What patients praise

  • The office offers neck pillows, aromatherapy, and an office dog to help patients with dental anxiety get through visits more comfortably.
  • Dr. Matt is noted for thorough exams and for personally calling patients to check on them after treatment.
  • Same-day or next-day emergency appointments are commonly offered for issues like broken teeth or lost crowns.

Things to know

  • A few reviews describe billing surprises, including unexpected costs tied to membership coverage and disputes over reimbursement for items like a mouth guard.
  • Some reviews mention double-booked appointments that led to duplicate cancellation fees.

Who it suits

  • Anxious or nervous patients
  • Families with several kids in treatment
  • Patients transferring mid-treatment

Doctors patients mention

  • Dr. Matt · 18 reviews
  • Dr. Nichols · 6 reviews
  • Dr. Kostelic · 4 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 12 months
51 reviews
averaging 4.8★
Owner replies
63% of reviews
Reviews per month
20
Oct 2023Sep 2026
Reviews per month
Oct 20235
Nov 20232
Dec 20234
Jan 20246
Feb 20246
Mar 20242
Apr 20243
May 20244
Jun 20241
Jul 202410
Aug 20246
Sep 20246
Oct 20248
Nov 20246
Dec 20249
Jan 20259
Feb 20259
Mar 202511
Apr 202510
May 20259
Jun 202520
Jul 202514
Aug 202512
Sep 20253
Oct 20253
Nov 20255
Dec 20251
Jan 20263
Feb 20266
Mar 20263
Apr 202618
May 20269
Jun 20261
Jul 20260
Aug 20262
Sep 20260
Star ratings
  • 5★428
  • 4★7
  • 3★4
  • 2★1
  • 1★3
Average rating by year
  • 20185.0
  • 20194.9
  • 20205.0
  • 20214.9
  • 20224.9
  • 20235.0
  • 20245.0
  • 20255.0
  • 20264.8
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff93 / 2
  • The dentist68 / 3
  • Gentle, comfortable care32
  • Clear explanations23 / 2
  • Scheduling & wait times16 / 3
  • Office & technology14 / 1
  • Cost, insurance & financing9 / 4
  • Responsiveness13 / 1
What patients talk about
ThemePraiseCriticism
Friendly staff932
The dentist683
Gentle, comfortable care320
Clear explanations232
Scheduling & wait times163
Office & technology141
Cost, insurance & financing94
Responsiveness131

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Recent reviews from Google

4.9
443 reviews
Kim Lanham
Kim Lanham
3 months ago
“

I was to see Dr. Miller in Oct 2025. I had an appointment previously to decide what was needed for this return visit. I had to cancel because I had a debilitating migraine and I did not meet their criteria for cancellation so I understand there would be a fee. What they did , however was charge two cancellation fees because they had set up two appointments back to back. I moved here from another state and have never had that done to me. Of course I was with my dentist over half my life. They tried to tell me some garbage that I signed a form, but does anyone really know exactly what they sign when you stand there and sign something that you can’t even read your signature on. You better believe I will from now on when going to someplace new who wants to scam you out of money. Their equipment is outdated, although people who have been going there for years will have no clue. Step inside a state of the art facility and you will be amazed!!! At the end, I paid the racked up charges and found a wonderful dentist whose staff is fantastic and equipment is top notch. Please do not waste your time going here unless you want to go back in time twenty years and still be treated terribly.

Review from Google

Paul Mullican
Paul Mullican
4 months ago
“

Just had cleaning today and all was great! A pleasant smile on everyone. 😆 And that means so much! Be Blessed with a “SMILE”! 😁 A Clemmons Village “SMILE.” 😄

Review from Google

Annette Halbur
Annette Halbur
4 months ago
“

Everyone at Clemmons Village Smiles is wonderful from the front office staff to the hygienists and the dentist. They are very thorough and take their time with their patients. Highly recommend!!😊😊😊

Review from Google

Marianne
Marianne
4 months ago
“

We have been going to this dental office for 20 plus years. The doctors and entire staff have been so professional and provide the utmost care. This office has really made our family smile. 😊 Marianne Delong

Review from Google

Connie Chesner
Connie Chesner
4 months ago
“

I found Clemmons Village in 2019 and have remained loyal. They offer a membership which comes with cleanings and a discount on services, which is more than worth it for me to know I’m covered for basic work and ongoing health. Dentists can see so much from just looking at your mouth and they are gentle and careful. Every interaction has been kind and relaxed. They are honest and ensure you are happy with plans and approaches. One of their longest standing dental cleaning employees not only has a bachelor’s, but continues her education and I am sure the others likely do also. Bonus: calm, hypoallergenic dog is sometimes on site and available for emotional support if needed. Great experience!

Review from Google

Read all 443 reviews on Google →

Questions about this practice

What orthodontic treatments does Clemmons Village Smiles offer?+
Clemmons Village Smiles offers: Clear Aligners, TMJ Treatment.
Does Clemmons Village Smiles accept dental insurance?+
Clemmons Village Smiles accepts Medicaid / CHIP, UHC / UnitedHealthcare, United Healthcare.
Is Clemmons Village Smiles accepting new patients?+
Clemmons Village Smiles is currently welcoming new patients in Clemmons, NC. Call (336) 766-1366 to schedule.
Where is Clemmons Village Smiles located?+
Clemmons Village Smiles is located at 2265 Lewisville Clemmons Road Suite A. Get directions: https://maps.google.com/?cid=17557988454079994657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Clemmons Village Smiles?+
Clemmons Village Smiles office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–3:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does Clemmons Village Smiles offer payment plans?+
Yes, Clemmons Village Smiles offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Clemmons Village Smiles?+
Clemmons Village Smiles has a 4.9-star rating based on 443 patient reviews on Google.
How long has Clemmons Village Smiles been in practice?+
Clemmons Village Smiles has been providing orthodontic care since 1996, serving the Clemmons, NC community for over 30 years.

Research with AI

ChatGPTPerplexityClaude
2265 Lewisville Clemmons Road Suite A
Clemmons, NC 27012
Get Directions
(336) 766-1366
clemmonsvillagesmiles.com/
info@clemmonsvillagesmiles.com
Open in Google Maps
Accepting new patients
Est. 1996
Payment Plans Available
Weekend Hours

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 3:00 PM
FriClosed
SatClosed
SunClosed

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Back to Clemmons Orthodontists

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✓ Board certified · AAO member

View all Clemmons orthodontists →
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