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Board CertifiedAccepting new patients

Sacksteder Orthodontics

Sacksteder Orthodontics provides comprehensive orthodontic solutions for children, teens, and adults in a state-of-the-art, relaxed office environment.

4805 Park Rd STE 220, Charlotte, NC 28209
5.0(76 reviews)
Call Now(704) 900-5043Book OnlineWebsiteDirections

About Sacksteder Orthodontics

Dr. James Sacksteder's team handles palate expanders and phase-one treatment for young children about as often as adults choosing discreet Invisalign.

Reviews at Sacksteder Orthodontics highlight early treatment and expander use for younger patients, alongside a steady stream of adult Invisalign cases praised as quick and effective. Many note the office's location and hours as easy to work around busy school and work schedules. Dr. Sacksteder is frequently described as calm and honest, walking families through treatment options and costs, including using video to show tooth movement week by week.

Summary of 79 patient reviews, January 2019–August 2026, updated September 2026

Sacksteder Orthodontics provides comprehensive orthodontic solutions for children, teens, and adults in a state-of-the-art, relaxed office environment.

The practice offers individualized care with personalized attention at every visit and leading-edge orthodontic treatment options.

Treatments offered

Clear AlignersClear AlignersTraditional BracesTraditional BracesClear BracesClear BracesRetainersRetainers
GuidesClear aligner costs explained →Adult braces cost guide →Teen braces cost guide →

Who They Treat

Sacksteder Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Sacksteder Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
iTero/TRIOS

Orthodontists at this office

provider
headshot

Dr. James Sacksteder, DDS, MS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients

Insurance accepted

8 plans listed
AetnaCignaDelta Dental PPODelta Dental PremierDeltaCare USADentegraHumanaRenaissance Dental
Sacksteder Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 2 months ago

What patients praise

  • Reviews often mention palate expanders and phase-one treatment for young children, along with patience for scared or sensitive kids during appliance removal.
  • Dr. Sacksteder is described as thorough and honest, explaining goals and costs before starting treatment and using video updates to track progress.
  • Adult patients report quick, effective Invisalign results, and the office is noted for convenient parking and hours that avoid heavy traffic.

Things to know

  • A few reviews mention scheduling frustrations, including one about the office not accepting new patients until 2027.

Who it suits

  • Young children needing expanders or early treatment
  • Families with multiple children in treatment
  • Adults considering Invisalign

Doctors patients mention

  • Dr. James Sacksteder · 59 reviews
Last 12 months
10 reviews
averaging 4.3★
Owner replies
25% of reviews
Compared with Charlotte
Higher rated than 78%
of 29 practices we track
Reviews per month
3
Oct 2023Sep 2026
Reviews per month
Oct 20230
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Jan 20240
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Oct 20251
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Jan 20260
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Apr 20262
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Jun 20261
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Aug 20263
Sep 20260
Star ratings
  • 5★81
  • 4★0
  • 3★0
  • 2★1
  • 1★1
Average rating by year
  • 20185.0
  • 20195.0
  • 20205.0
  • 20215.0
  • 20225.0
  • 20235.0
  • 20245.0
  • 20255.0
  • 20264.0
1★5★
Treatments patients mention
  • Braces20
  • Invisalign / clear aligners14
  • Retainers6
  • Early (phase 1) treatment6
  • Expanders & appliances5
What patients talk about
PraiseCriticism
  • The orthodontist27
  • Friendly staff20 / 1
  • Office & technology18
  • Clear explanations15
  • Great with kids15
  • Gentle, comfortable care12 / 1
  • Treatment results13
  • Scheduling & wait times9 / 2
What patients talk about
ThemePraiseCriticism
The orthodontist270
Friendly staff201
Office & technology180
Clear explanations150
Great with kids150
Gentle, comfortable care121
Treatment results130
Scheduling & wait times92

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Recent reviews from Google

5.0
76 reviews
Walker Johnson
Walker Johnson
a month ago
“

Dr. Sacksteder made it a very positive experience today. My 9 year old had an expander put in a few weeks ago and he was just making sure it was going as planned. It has been much easier than we anticipated!

Review from Google

Nicole Tang
Nicole Tang
2 months ago
“

My son was referred here for a palate expander and I was so impressed with this office that I decided to get braces myself. They go above and beyond to understand your wants and needs, and they are truly so caring and welcoming every single time. Very happy to have Dr. James and his staff caring for our family.

Review from Google

Solution Focused
Solution Focused
4 months ago
“

I had a great orthodontic visit today with Cassandra. She was extremely professional, courteous, and very knowledgeable about her work. She took the time to explain everything clearly and gave me helpful tips on how to better care for my oral health. I really appreciated her attention to detail and the way she made the whole experience comfortable. Highly recommend!

Review from Google

Unique P
Unique P
5 months ago
“

Not sure if it’s inexperience but from the first othro I visited it was like night and day. I felt there wasn’t much privacy. My procedure consult pictures were all on the screens for patients walking by to see without your consent. It was so uncomfortable that I got up and left.

Review from Google

Sarah Hamer
Sarah Hamer
9 months ago
“

I don’t know of how many businesses I can honestly say “it is a pleasure doing business with you” but Sacksteder is absolutely one of those businesses. I don’t even have a crazy story to tell about, just that day in, day out, they are wonderful to work with. They are incredible with my young (and at times dramatic kids), exceptionally helpful to me with all scheduling and insurance needs, and just all around thoughtful. While I am not picking my kids orthodontist based on a latte machine in the lobby, it certainly makes my crazy mornings better… and that is just one example of the little, thoughtful things they do to make your experience as good as it possibly can be. I can’t recommend them enough!

Review from Google

Read all 76 reviews on Google →

Questions about this practice

What orthodontic treatments does Sacksteder Orthodontics offer?+
Sacksteder Orthodontics offers: Clear Aligners, Traditional Braces, Clear Braces, Retainers.
Does Sacksteder Orthodontics accept dental insurance?+
Sacksteder Orthodontics accepts Aetna, Cigna, Delta Dental PPO, Delta Dental Premier, DeltaCare USA, and others.
Does Sacksteder Orthodontics offer free consultations?+
Yes, Sacksteder Orthodontics offers a free initial orthodontic consultation. Call (704) 900-5043 or book online to schedule.
Is Sacksteder Orthodontics accepting new patients?+
Sacksteder Orthodontics is currently welcoming new patients in Charlotte, NC. Call (704) 900-5043 or book online to schedule.
Where is Sacksteder Orthodontics located?+
Sacksteder Orthodontics is located at 4805 Park Rd STE 220. Get directions: https://maps.google.com/?cid=5581150984255994527&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Sacksteder Orthodontics?+
Sacksteder Orthodontics office hours: Mon 7:30 AM–4:30 PM, Tue 10:00 AM–6:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Sacksteder Orthodontics offer payment plans?+
Yes, Sacksteder Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Sacksteder Orthodontics?+
Sacksteder Orthodontics is staffed by Dr. James Sacksteder. The practice is board-certified.
What is the patient rating for Sacksteder Orthodontics?+
Sacksteder Orthodontics has a 5-star rating based on 76 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
4805 Park Rd STE 220
Charlotte, NC 28209
Get Directions
(704) 900-5043
sackstederorthodontics.com/
Book Online
info@sackstederorthodontics.com
Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Evening Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:30 AM – 4:30 PM
Tue10:00 AM – 6:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed

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