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  4. /Dual Image Dentistry and Orthodontics
Board CertifiedAccepting new patients

Dual Image Dentistry and Orthodontics

Dual Image Orthodontics is a Charlotte-based practice offering comprehensive orthodontic care including traditional braces, clear braces, Invisalign, clear aligners (Angel Aligner and Dualine), lingual braces, and surgical orthodontics for children, teens, adults, and seniors.

1315 Matheson Ave, Charlotte, NC 28205
4.8(166 reviews)
Call Now(704) 334-6907WebsiteDirections

About Dual Image Dentistry and Orthodontics

A renovated-house office with massage chairs and lavender cloths often takes on patients transferring mid-treatment, with Dr. Salone and Dr. Moody laying out each step of care.

Dual Image Dentistry and Orthodontics is a general dental practice that also offers Invisalign, lingual braces, self-ligating braces, and surgical orthodontics. Reviews often mention the office itself, a converted home with a clean, bright feel and small comforts like massage chairs and lavender cloths, and many patients say Dr. Salone or Dr. Moody lay out treatment plans and costs before moving ahead. The practice comes up often among patients who transferred there mid-treatment from elsewhere, and several reviews describe hygienists and assistants easing nervous patients through cleanings and procedures.

Summary of 140 patient reviews, April 2018–September 2026, updated September 2026

Dual Image Orthodontics is a Charlotte-based practice offering comprehensive orthodontic care including traditional braces, clear braces, Invisalign, clear aligners (Angel Aligner and Dualine), lingual braces, and surgical orthodontics for children, teens, adults, and seniors.

The practice utilizes advanced technologies including 3D imaging (iCAT), intraoral scanning (3Shape Trios), and in-house 3D printing, with two convenient locations in Steele Creek and Plaza Midwood/NoDa.

Treatments offered

InvisalignInvisalignLingual BracesLingual BracesSelf-Ligating BracesSelf-Ligating BracesSurgical OrthodonticsSurgical Orthodontics
GuidesHow much does Invisalign cost? →Payment options & financing →

Who They Treat

Dual Image Dentistry and Orthodontics provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Dual Image Dentistry and Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Cone Beam CT (3D X-Ray)
In-House 3D Printing
Accelerated Treatment

Orthodontists at this office

provider
headshot

Dr. Lauren Rennick Lockhart

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Lockhart

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

5 plans listed
CignaDelta Dental PPODelta Dental PremierDeltaCare USARenaissance Dental
We work with most major insurance companies and would be happy to review your coverage as well as file the necessary paperwork on your behalf.

What patients say

Latest review 2 months ago

What patients praise

  • The office is described as a renovated house with a clean, home-like feel, complete with massage chairs and lavender cloths during visits.
  • Reviewers say Dr. Salone and Dr. Moody lay out treatment plans and costs in detail before starting work.
  • A number of reviews come from patients who transferred their care here mid-treatment from another practice.

Things to know

  • A handful of reviews describe billing surprises, including a cancellation fee charged despite timely rescheduling and added costs to fix incomplete orthodontic work.
  • Some reviews mention scheduling problems, including missed reminders and rescheduling errors that pushed orthodontic treatment back by months.

Who it suits

  • Patients transferring mid-treatment from another practice
  • Anxious or nervous patients
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Salone · 32 reviews
  • Dr. Moody · 16 reviews

Orthodontic care in reviews

The orthodontic reviews describe cases like closed gaps and whitened teeth through combined dental and orthodontic care, an in-house clear aligner option called Dualine, and referrals from the general dental team when teeth shifting is noticed. A couple of reviews also mention a loose wire that irritated a child's jaw and delays replacing a broken Invisalign retainer.

Last 12 months
14 reviews
averaging 4.4★
Owner replies
98% of reviews
Reviews per month
7
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20231
Dec 20231
Jan 20243
Feb 20245
Mar 20240
Apr 20240
May 20243
Jun 20240
Jul 20241
Aug 20241
Sep 20242
Oct 20241
Nov 20241
Dec 20240
Jan 20253
Feb 20251
Mar 20255
Apr 20250
May 20251
Jun 20250
Jul 20251
Aug 20257
Sep 20253
Oct 20252
Nov 20251
Dec 20251
Jan 20260
Feb 20262
Mar 20260
Apr 20262
May 20260
Jun 20260
Jul 20260
Aug 20263
Sep 20261
Star ratings
  • 5★156
  • 4★2
  • 3★3
  • 2★3
  • 1★7
Average rating by year
  • 20185.0
  • 20194.9
  • 20205.0
  • 20214.8
  • 20225.0
  • 20233.8
  • 20244.3
  • 20254.7
  • 20264.0
1★5★
Treatments patients mention
  • Braces3
What patients talk about
PraiseCriticism
  • The dentist54 / 5
  • Friendly staff56 / 3
  • Gentle, comfortable care30 / 2
  • Clear explanations28 / 2
  • Office & technology22
  • Scheduling & wait times9 / 7
  • Cost, insurance & financing2 / 8
  • Treatment results6 / 3
What patients talk about
ThemePraiseCriticism
The dentist545
Friendly staff563
Gentle, comfortable care302
Clear explanations282
Office & technology220
Scheduling & wait times97
Cost, insurance & financing28
Treatment results63

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Recent reviews from Google

4.8
166 reviews
Kenneth Sass
Kenneth Sass
2 weeks ago
“

Everyone at Dual Image is always very friendly and professional. I especially had a very good experience with Cordelia, the hygienist. She did a great job.

Review from Google

Catherine Ford
Catherine Ford
3 weeks ago
“

I went to the dentist, for what I thought was a simple procedure. My 30 minute visit turned into a three and a half hour appointment. You see this dentist office takes their job, patients, and their dental care seriously. I started off with Tyler, now there is so much I could tell you about him; but for the sake of time and space I’m going to sum him up in a few words. He is amazing and marvelous, his bedside manner is impeccable. Dr. Moody and Tyler had me in tears today! However, they were happy ones. Although my mouth was numb when I left, I left with a smile. I absolutely love my dental staff and wouldn’t trade them for anything. Whether you’re new to Charlotte and the surrounding area or simply looking for a new dentist. Give “Dual Image” a try. I’ve been a patient for a few years and have yet to be disappointed.

Review from Google

Khadir R
Khadir R
a month ago
“

Had a great experience and Cordelia cleaned my teeth and did a great job!

Review from Google

Kerry Monts
Kerry Monts
a month ago
“

“I’m sharing my opinion about this business — take it for what it’s worth and form your own judgment. My wife called and rescheduled an appointment with the provider, and three months later we received a bill for a cancellation fee. The cancellation was made in a timely manner, and we never received an advance reminder about the appointment either. I can understand and accept a cancellation policy, but being charged for a service that was never rendered seems quite unusual. That’s my honest opinion. I won’t be using this black-owned business again.”

Review from Google

Brad Watson
Brad Watson
6 months ago
“

Lifetime "anti dentite" here...I hated the dentist as a kid and have neglected regular cleanings and care since the 90s. Subsequently, my chompers had multiple issues. I originally chose this practice based on the proximity to my house, but these ladies have been nothing but phenomenal. I think I even dozed off during my 3 cavities and crown procedures this morning. I still hate the dentist, but they make it as tolerable as possible and are always friendly and helpful.

Review from Google

Read all 166 reviews on Google →

Questions about this practice

What orthodontic treatments does Dual Image Dentistry and Orthodontics offer?+
Dual Image Dentistry and Orthodontics offers: Invisalign, Lingual Braces, Self-Ligating Braces, Surgical Orthodontics.
Does Dual Image Dentistry and Orthodontics accept dental insurance?+
Dual Image Dentistry and Orthodontics accepts Cigna, Delta Dental PPO, Delta Dental Premier, DeltaCare USA, Renaissance Dental.
Does Dual Image Dentistry and Orthodontics offer free consultations?+
Yes, Dual Image Dentistry and Orthodontics offers a free initial orthodontic consultation. Call (704) 334-6907 to schedule.
Is Dual Image Dentistry and Orthodontics accepting new patients?+
Dual Image Dentistry and Orthodontics is currently welcoming new patients in Charlotte, NC. Call (704) 334-6907 to schedule.
Where is Dual Image Dentistry and Orthodontics located?+
Dual Image Dentistry and Orthodontics is located at 1315 Matheson Ave. Get directions: https://maps.google.com/?cid=2060496547118039380&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Dual Image Dentistry and Orthodontics?+
Dual Image Dentistry and Orthodontics office hours: Mon Closed–Closed, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–2:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Dual Image Dentistry and Orthodontics offer payment plans?+
Yes, Dual Image Dentistry and Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Dual Image Dentistry and Orthodontics?+
Dual Image Dentistry and Orthodontics is staffed by Dr. Lauren Rennick Lockhart, Lockhart. The practice is board-certified.
What is the patient rating for Dual Image Dentistry and Orthodontics?+
Dual Image Dentistry and Orthodontics has a 4.8-star rating based on 166 patient reviews on Google.
How long has Dual Image Dentistry and Orthodontics been in practice?+
Dual Image Dentistry and Orthodontics has been providing orthodontic care since 2014, serving the Charlotte, NC community for over 12 years.

Research with AI

ChatGPTPerplexityClaude
1315 Matheson Ave
Charlotte, NC 28205
Get Directions
(704) 334-6907
dualimagesmiles.com/
info@dualimageortho.com
Open in Google Maps
Accepting new patients
Est. 2014
Free Consultation
Payment Plans Available
In-House Financing
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
MonClosed
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 2:00 PM
SatClosed
SunClosed

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