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Board CertifiedAAO MemberAccepting new patients

Carolina Orthodontics & Children's Dentistry

Carolina Orthodontics & Children's Dentistry is a board-certified orthodontic practice in Cary, NC.

7535 Carpenter Fire Station Road, Cary, NC 27519
4.9(670 reviews)
Call Now(919) 694-1144WebsiteDirections

About Carolina Orthodontics & Children's Dentistry

Adults who put off braces for years often praise their finished results here, at a pediatric dental office that treats far more orthodontic cases than typical.

This is a pediatric dental practice that also offers orthodontic treatment including braces, Invisalign, clear aligners, and retainers, and braces in particular come up often, from teen cases spanning about 22 months to adults finally getting treatment after years of putting it off. Reviews describe Dr. Jordan and Dr. Jenna working with kids who are nervous about procedures, using a therapy dog and playful techniques to ease anxiety, and the office is noted for running on time and fitting in same-day fixes for broken wires or brackets. A therapy dog and token rewards are mentioned as ways the practice keeps young children comfortable during visits. A few reviews mention billing confusion, including unexpected charges appearing after insurance was thought to be settled.

Summary of 250 patient reviews, September 2019–September 2026, updated September 2026

Photos

Treatments offered

Clear AlignersClear AlignersInvisalignInvisalignSelf-Ligating BracesSelf-Ligating BracesSurgical OrthodonticsSurgical OrthodonticsClear BracesClear BracesTraditional BracesTraditional BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Carolina Orthodontics & Children's Dentistry provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Carolina Orthodontics & Children's Dentistry uses modern orthodontic technology to deliver precise, comfortable treatment.

Remote Monitoring
Dental Monitoring

Orthodontists at this office

provider
headshot

JESSE ARBON

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

JED ARBON

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

DAVID DO

Orthodontist

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Brett C. Alvey, DDS, MSD

NPI verified · no bio or photo on file

Accepting New Patients

Insurance accepted

1 plan listed
Delta Dental
Delta Dental PPO — accepting new patients; Delta Dental Premier — accepting new patients; DeltaCare USA — accepting new patients

What patients say

Latest review 5 weeks ago

What patients praise

  • Adult patients describe finally getting braces after years of hesitation and being pleased with the resulting smile.
  • The office uses a therapy dog, songs, and token rewards to help anxious or young children get through appointments.
  • Appointments are often reported to run ahead of schedule, with same-day accommodations for siblings and broken wires.

Things to know

  • A few reviews describe unexpected bills or billing confusion appearing after they believed insurance had already been settled.

Who it suits

  • Anxious or nervous children
  • Families with multiple kids in treatment
  • Adults considering braces

Doctors patients mention

  • Dr. Jesse Arbon · 9 reviews
  • Dr. Jed Arbon · 4 reviews
  • Dr. Jordan · 29 reviews
  • Dr. Jenna · 23 reviews

Orthodontic care in reviews

Orthodontic reviews describe braces treatment lasting around 22 months with clear communication about steps, same-day fixes for broken wires, and a conservative approach that avoids unnecessary appliances; adults and teens both mention being satisfied with their final results.

Last 90 days
25 reviews
averaging 4.8★
Last 12 months
111 reviews
averaging 4.8★
Owner replies
98% of reviews
Reviews per month
13
Oct 2023Sep 2026
Reviews per month
Oct 20239
Nov 20237
Dec 20235
Jan 20249
Feb 20248
Mar 20248
Apr 20248
May 202410
Jun 20246
Jul 202412
Aug 20246
Sep 202411
Oct 20249
Nov 20246
Dec 20248
Jan 20258
Feb 20255
Mar 20258
Apr 202512
May 202512
Jun 20258
Jul 202511
Aug 20255
Sep 20257
Oct 202510
Nov 20259
Dec 20258
Jan 20269
Feb 20268
Mar 20269
Apr 20269
May 202613
Jun 20269
Jul 202613
Aug 20266
Sep 20265
Average rating by year
  • 20194.9
  • 20204.8
  • 20214.7
  • 20224.9
  • 20234.7
  • 20244.9
  • 20254.9
  • 20264.8
1★5★
Treatments patients mention
  • Braces41
  • Retainers7
  • Early (phase 1) treatment4
  • Invisalign / clear aligners3
What patients talk about
PraiseCriticism
  • The dentist79 / 1
  • Friendly staff80 / 1
  • Great with kids60
  • Gentle, comfortable care49
  • Clear explanations31 / 1
  • Scheduling & wait times30 / 2
  • Treatment results20
  • Office & technology16 / 1
What patients talk about
ThemePraiseCriticism
The dentist791
Friendly staff801
Great with kids600
Gentle, comfortable care490
Clear explanations311
Scheduling & wait times302
Treatment results200
Office & technology161

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Recent reviews from Google

4.9
670 reviews
Le Nguyen
Le Nguyen
a month ago
“

It was my first time at this location today. They have friendly staff and the doctor we met was great! He won’t push unnecessary service if not needed. I’m glad I found this establishment and will continue to come here from now on.

Review from Google

Dawn C
Dawn C
2 months ago
“

Hands down, this is the best pediatric dental practice in existence. The office is immaculately clean and perfectly set up to keep kids entertained and calm. The real highlight is the staff—from the front desk to the clinical team, everyone is incredibly kind and professional. We routinely see Dr. Jenna, who has an amazing gift for making dental work completely stress-free for kids. We also recently saw Dr. Jordan, and he was equally impressive. We trust this team completely and highly recommend them to any parents

Review from Google

Ken H
Ken H
2 months ago
“

I love this office for my daughter. The team is great with children especially Dr.Jordan!!! They make sure everyone is comfortable and explain what to expect as far as treatment and costs. They are amazing!!

Review from Google

Sana Anwar
Sana Anwar
2 months ago
“

The staff is great. They explain everything and make sure everyone is comfortable with everything that will be happening during the appointment. Courtney was so sweet and Dr. Ronen was very patient and kind.

Review from Google

Sophie D
Sophie D
3 months ago
“

I rarely leave reviews online, but I had to as I cannot say enough wonderful things about this practice! From the moment we walked in, every single staff member—from the receptionist to the dental assistants and doctors —was incredibly kind, welcoming, and professional. They made my kids (3 and 6 yrs old) feel comfortable and cared for right away. The entire team created such a positive experience. A special thank you to Dr. Jenna that took care of my kids on our 1st appointment and Dr. Jordan, who were absolutely amazing during each of our visits. I was very anxious, especially since one of my kid had to have a tooth extraction, but Dr. Jordan handled everything with such patience, skill, and compassion that, to my surprise, my daughter didn't even cry or complain during the procedure. I am grateful for the outstanding care and would highly recommend this office to any parent looking for a caring, knowledgeable, and child-friendly dental team.

Review from Google

Read all 670 reviews on Google →

Questions about this practice

What orthodontic treatments does Carolina Orthodontics & Children's Dentistry offer?+
Carolina Orthodontics & Children's Dentistry offers: Clear Aligners, Invisalign, Self-Ligating Braces, Surgical Orthodontics, Clear Braces, Traditional Braces, Retainers.
Does Carolina Orthodontics & Children's Dentistry accept dental insurance?+
Carolina Orthodontics & Children's Dentistry accepts Delta Dental.
Does Carolina Orthodontics & Children's Dentistry offer free consultations?+
Yes, Carolina Orthodontics & Children's Dentistry offers a free initial orthodontic consultation. Call (919) 694-1144 to schedule.
Is Carolina Orthodontics & Children's Dentistry accepting new patients?+
Carolina Orthodontics & Children's Dentistry is currently welcoming new patients in Cary, NC. Call (919) 694-1144 to schedule.
Where is Carolina Orthodontics & Children's Dentistry located?+
Carolina Orthodontics & Children's Dentistry is located at 7535 Carpenter Fire Station Road. Get directions: https://maps.google.com/?cid=11532909482247730738&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Carolina Orthodontics & Children's Dentistry?+
Carolina Orthodontics & Children's Dentistry office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–7:00 PM, Wed 8:00 AM–7:00 PM, Thu 8:00 AM–7:00 PM, Fri 8:00 AM–3:00 PM, Sat 8:00 AM–1:00 PM, Sun Closed–Closed.
Does Carolina Orthodontics & Children's Dentistry offer payment plans?+
Yes, Carolina Orthodontics & Children's Dentistry offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Carolina Orthodontics & Children's Dentistry?+
Carolina Orthodontics & Children's Dentistry is staffed by JESSE ARBON, JED ARBON, DAVID DO, Brett C. Alvey. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Carolina Orthodontics & Children's Dentistry?+
Carolina Orthodontics & Children's Dentistry has a 4.9-star rating based on 670 patient reviews on Google.
How long has Carolina Orthodontics & Children's Dentistry been in practice?+
Carolina Orthodontics & Children's Dentistry has been providing orthodontic care since 2009, serving the Cary, NC community for over 17 years.

Research with AI

ChatGPTPerplexityClaude
7535 Carpenter Fire Station Road
Cary, NC 27519
Get Directions
(919) 694-1144
mycarolinasmile.com/cary-park-location.php
INFO@MYCAROLINASMILE.COM
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Accepting new patients
Est. 2009
Free Consultation
Payment Plans Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 7:00 PM
Wed8:00 AM – 7:00 PM
Thu8:00 AM – 7:00 PM
Fri8:00 AM – 3:00 PM
Sat8:00 AM – 1:00 PM
SunClosed

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