Tap to connect directly with this practice
Accepting new patients
ProSmile Dentistry
ProSmile Dentistry provides orthodontic treatment in Syracuse, NY, with a 5.
4800 McDonald Rd Unit 5, Syracuse, NY 13215
5.0(381 reviews)
About ProSmile Dentistry
A slow, steady approach helps longtime dental-anxiety patients get through fillings and extractions with little pain, and kids get prizes and patience along the way.
ProSmile Dentistry is a general dental practice that also offers clear aligner treatment. Reviews frequently describe a gentle, unhurried approach that has eased even long-standing dental anxiety, with staff checking in throughout procedures like fillings and extractions. Families with multiple children in treatment mention a patient, kid-friendly atmosphere, complete with prizes and a welcoming front desk. Dr. Maricarmen is described as knowledgeable and calming, having taken over smoothly after a previous dentist retired.
Summary of 177 patient reviews, December 2017–July 2026, updated September 2026
Treatments offered
Who They Treat
ProSmile Dentistry provides orthodontic treatment for the following age groups:
Children
Ages 6–11
What patients say
Latest review 3 months ago
What patients praise
- Anxious patients repeatedly note that a slow, steady approach and mid-procedure check-ins eased fears built up over years.
- Families with several children describe the office as accommodating and good with young or scared kids, sometimes offering prizes as incentives.
- Dr. Maricarmen is described as personable and thorough, and reviewers say the transition after a previous dentist retired was seamless.
Who it suits
- Patients with dental anxiety
- Families with several kids in treatment
- Young children
Doctors patients mention
- Dr. Maricarmen · 15 reviews
Orthodontic care in reviews
A couple of reviews mention Invisalign treatment, noting appreciation for staff suggestions during the process and appointments running on time.
- Last 90 days
- 5 reviews
- averaging 5.0★
- Last 12 months
- 30 reviews
- averaging 5.0★
- Owner replies
- 44% of reviews
- Compared with Syracuse
- Higher rated than 81%
- of 13 practices we track
43
Oct 2023Sep 2026
| Oct 2023 | 1 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 0 |
| Jan 2024 | 0 |
| Feb 2024 | 1 |
| Mar 2024 | 0 |
| Apr 2024 | 0 |
| May 2024 | 1 |
| Jun 2024 | 3 |
| Jul 2024 | 4 |
| Aug 2024 | 10 |
| Sep 2024 | 7 |
| Oct 2024 | 9 |
| Nov 2024 | 8 |
| Dec 2024 | 6 |
| Jan 2025 | 2 |
| Feb 2025 | 3 |
| Mar 2025 | 2 |
| Apr 2025 | 5 |
| May 2025 | 18 |
| Jun 2025 | 7 |
| Jul 2025 | 43 |
| Aug 2025 | 32 |
| Sep 2025 | 18 |
| Oct 2025 | 17 |
| Nov 2025 | 0 |
| Dec 2025 | 0 |
| Jan 2026 | 3 |
| Feb 2026 | 0 |
| Mar 2026 | 1 |
| Apr 2026 | 0 |
| May 2026 | 1 |
| Jun 2026 | 1 |
| Jul 2026 | 4 |
| Aug 2026 | 1 |
| Sep 2026 | 0 |
- 5★377
- 4★7
- 3★0
- 2★0
- 1★2
- 20175.0
- 20184.8
- 20194.9
- 20205.0
- 20215.0
- 20225.0
- 20235.0
- 20245.0
- 20255.0
- 20265.0
1★5★
PraiseCriticism
- Friendly staff76
- Gentle, comfortable care56
- The dentist26
- Scheduling & wait times19
- Office & technology16
- Great with kids15
- Clear explanations9 / 1
- Responsiveness8 / 1
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 76 | 0 |
| Gentle, comfortable care | 56 | 0 |
| The dentist | 26 | 0 |
| Scheduling & wait times | 19 | 0 |
| Office & technology | 16 | 0 |
| Great with kids | 15 | 0 |
| Clear explanations | 9 | 1 |
| Responsiveness | 8 | 1 |
Recent reviews from Google
5.0
381 reviews
Lorna E
2 months ago
Amazing from first steps into there awesome office. Greeted immediately with a smile and professionalism. Dental staff we’re all knowledgeable and took time with any concerns and questions. My first visit and totally left a great impression on me.
Penny Hourihan
3 months ago
If you need a dentist office that’s friendly, efficient, and very helpful It’s here. everyone has a smile, an help In anyway. From the dentist, assistants, office staff and it’s been newly renovated.
Lee Ann Hill
8 months ago
I love the staff. Laurie is great and very gentle with cleaning. Highly recommend
Grace Oswald
11 months ago
Prosmile Dentistry is the BEST! They are always so kind and thorough for every visit!
Questions about this practice
What orthodontic treatments does ProSmile Dentistry offer?
ProSmile Dentistry offers: Clear Aligners.
Is ProSmile Dentistry accepting new patients?
ProSmile Dentistry is currently welcoming new patients in Syracuse, NY. Call (315) 965-1187 to schedule.
Where is ProSmile Dentistry located?
ProSmile Dentistry is located at 4800 McDonald Rd Unit 5. Get directions: https://maps.google.com/?cid=1261809271830883558&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for ProSmile Dentistry?
ProSmile Dentistry office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–12:00 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for ProSmile Dentistry?
ProSmile Dentistry has a 5-star rating based on 381 patient reviews on Google.
Research with AI
Accepting new patients
Weekend Hours
Same-Day Appointments
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Free Lot Parking
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 12:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
Claim your listing to update info, add photos, and respond to reviews. Claimed profiles are ad-free.
Are you the owner? Claim this listingNearby orthodontists in Syracuse
Within 3 miles
Pediatric Dentistry & Family Orthodontics
4.6 · (1,008) · Fayetteville
✓ Board certified
Nardozza Salamino Dental Arts Group Affiliated with The Smilist Dental
5.0 · (327) · Syracuse · 2.5 mi
✓ Free consult
Dr Tyler Mead
5.0 · (1) · Syracuse · 2.8 mi
✓ Free consult