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Accepting new patients

Lancaster Dental Associates, PC

Lancaster Dental Associates, PC provides orthodontic treatment in Lancaster, NY, with a 4.

5755 Broadway, Lancaster, NY 14086
4.9(266 reviews)
Call Now(716) 683-0891WebsiteDirections

About Lancaster Dental Associates, PC

Emergency dental work and cosmetic fixes, from same-day root canals to white-spot removal, come up often at this Lancaster practice led by Dr. Kevin Flanigan.

Lancaster Dental Associates is a general dental practice that also offers clear aligners for patients seeking orthodontic treatment. Many reviews highlight Dr. Kevin Flanigan's willingness to handle emergencies personally, including a same-day extraction and root canal, and several note results like a chipped tooth restored with a crown or white spots removed from a child's teeth with a natural look. Long-time patients mention staying with the practice for years, and anxious patients often say they felt at ease during procedures. A few reviews describe billing disputes and scheduling frustrations, including one long wait for a routine cleaning.

Summary of 167 patient reviews, September 2015–September 2026, updated September 2026

Photos

Treatments offered

Clear AlignersClear Aligners
GuidesClear aligner costs explained →Payment options & financing →

Who They Treat

Lancaster Dental Associates, PC provides orthodontic treatment for the following age groups:

Children
Ages 6–11

Technology & Equipment

Lancaster Dental Associates, PC uses modern orthodontic technology to deliver precise, comfortable treatment.

Custom Wire Technology
SureSmile

Insurance accepted

2 plans listed
CignaDelta Dental
Lancaster Dental Associates, PC does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 3 weeks ago

What patients praise

  • Dr. Kevin Flanigan is repeatedly described as handling dental emergencies himself, including same-day extractions and root canals.
  • Cosmetic and restorative results, such as a crown fixing a badly chipped tooth or white spots removed from a child's teeth, come up frequently.
  • Patients with dental anxiety often report that staff checked in throughout procedures and helped them feel at ease.

Things to know

  • A few reviews describe billing disputes, including one over a missed appointment fee that escalated into a conflict with front desk staff.
  • Some reviews mention scheduling issues, ranging from a long wait for a routine cleaning to appointments that were difficult to locate.

Who it suits

  • Patients with dental anxiety
  • Families with several children in treatment

Doctors patients mention

  • Kevin Flanigan · 32 reviews
  • Dr. Medico · 17 reviews
  • Dr. Andrew Kowalski · 6 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 90 days
8 reviews
averaging 4.5★
Last 12 months
42 reviews
averaging 4.8★
Owner replies
76% of reviews
Compared with Lancaster
Higher rated than 56%
of 9 practices we track
Reviews per month
15
Oct 2023Sep 2026
Reviews per month
Oct 20233
Nov 20233
Dec 20232
Jan 20247
Feb 20248
Mar 20244
Apr 20247
May 202412
Jun 20248
Jul 202413
Aug 202412
Sep 202415
Oct 202412
Nov 20242
Dec 20241
Jan 20252
Feb 20251
Mar 20252
Apr 20250
May 20253
Jun 20253
Jul 20256
Aug 20255
Sep 20254
Oct 20256
Nov 20254
Dec 20253
Jan 20262
Feb 20264
Mar 20264
Apr 20263
May 20263
Jun 20265
Jul 20263
Aug 20261
Sep 20263
Star ratings
  • 5★252
  • 4★6
  • 3★1
  • 2★1
  • 1★7
Average rating by year
  • 20155.0
  • 20164.5
  • 20174.7
  • 20185.0
  • 20195.0
  • 20205.0
  • 20215.0
  • 20224.7
  • 20234.8
  • 20244.9
  • 20254.9
  • 20264.8
1★5★
What patients talk about
PraiseCriticism
  • The dentist56 / 2
  • Friendly staff56 / 2
  • Gentle, comfortable care32 / 1
  • Scheduling & wait times18 / 5
  • Clear explanations17 / 1
  • Office & technology17 / 1
  • Treatment results15 / 2
  • Responsiveness11 / 2
What patients talk about
ThemePraiseCriticism
The dentist562
Friendly staff562
Gentle, comfortable care321
Scheduling & wait times185
Clear explanations171
Office & technology171
Treatment results152
Responsiveness112

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Recent reviews from Google

4.9
266 reviews
Cory Wozniak
Cory Wozniak
a month ago
“

Everything was great! Procedure went well and absolutely zero pain after.

Review from Google

George Krebs
George Krebs
a month ago
“

Worst thing that's ever happened to me. Don't trust Kevin Flanigan from Lancaster dental. He shaved my lower teeth down at the end of my cleaning appointment without asking me first. Permanently changing the look and feel of my bite. During the next apt, that same day he replaced a silver filling on my upper molar that was not bothering me with no explanation to why. When I stopped him before doing a gum line filling next to a front tooth and asked if it was necessary he responded condescendingly "if you don't want your teeth to fall out". Last apt involved 2 more silver filling replaced again with no explanation to why. He drilled a third of my mouth (8 teeth)in 2 visits. My mouth has never felt so bad. His work was rushed and sloppy. I wake up each day in discomfort that I did not have prior. A newly developed taste and sensitivity that is a constant reminder of this mistake. Just because I had scheduled 2 extra appointments does not mean he had to find anything and everything he could do to fill his time. . Replacing fillings that were intact and doing a bite adjustment without consent is unethical. Not the kind of dentist you want taking care or your teeth. When I called the office to speak with Flanigan about the work he did, there response was he would not be calling me back and I could make an apt so he could "take a look" knowing that I live out state. I already had one of his filling pop off my tooth because it was not bonded correctly during an exam with a new dentist. His lack of communication on what he planed on doing and why it should be done was terrible/non existent. Do not chose Kevin Flanigan as your dentist.

Review from Google

William Mogavero
William Mogavero
3 months ago
“

I was very impressed with the way your office handled my reception, cleaning, doctor examination and checkout process. I was in and out within an hour.

Review from Google

James 30
James 30
5 months ago
“

Lancaster Dental Associates is everything a dental office should be. During what was supposed to be a routine visit to fix a chipped front tooth, they caught something my previous orthodontist had completely missed and neglected for years. Dr Medico was very professional, thorough, and genuinely attentive.

Review from Google

Eli Robinson
Eli Robinson
5 months ago
“

I’ve been going to Lancaster Dental Associates for a while now and I genuinely can’t recommend it enough. Dr. Rich Medical is an outstanding dentist. He’s professional, thorough, and actually makes you feel comfortable in the chair, which is saying something. My teeth have never looked or felt better. My smile is wider, my gums are healthy, and I leave every appointment feeling confident about my oral health. I even recommended it to a close friend and he loves it too. When you’re sending people you care about somewhere, that says it all. If you’re in the Buffalo area and looking for a dentist who truly cares about his patients and does exceptional work, Lancaster Dental Associates is the place. Don’t sleep on it.

Review from Google

Read all 266 reviews on Google →

Questions about this practice

What orthodontic treatments does Lancaster Dental Associates, PC offer?+
Lancaster Dental Associates, PC offers: Clear Aligners.
Does Lancaster Dental Associates, PC accept dental insurance?+
Lancaster Dental Associates, PC accepts Cigna, Delta Dental.
Is Lancaster Dental Associates, PC accepting new patients?+
Lancaster Dental Associates, PC is currently welcoming new patients in Lancaster, NY. Call (716) 683-0891 to schedule.
Where is Lancaster Dental Associates, PC located?+
Lancaster Dental Associates, PC is located at 5755 Broadway. Get directions: https://maps.google.com/?cid=195272882483855301&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Lancaster Dental Associates, PC?+
Lancaster Dental Associates, PC office hours: Mon 7:00 AM–7:00 PM, Tue 7:00 AM–7:00 PM, Wed 7:00 AM–4:00 PM, Thu 7:00 AM–4:00 PM, Fri 7:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Lancaster Dental Associates, PC offer payment plans?+
Yes, Lancaster Dental Associates, PC offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Lancaster Dental Associates, PC?+
Lancaster Dental Associates, PC has a 4.9-star rating based on 266 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
5755 Broadway
Lancaster, NY 14086
Get Directions
(716) 683-0891
ldapc.com/
Open in Google Maps
Accepting new patients
Payment Plans Available
Weekend Hours
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFCCareCredit
Mon7:00 AM – 7:00 PM
Tue7:00 AM – 7:00 PM
Wed7:00 AM – 4:00 PM
Thu7:00 AM – 4:00 PM
Fri7:00 AM – 4:00 PM
SatClosed
SunClosed

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Back to Lancaster Orthodontists

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✓ Board certified · AAO member

Orthodontists Associates of Western New York

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View all Lancaster orthodontists →
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