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Lancaster Dental Associates, PC provides orthodontic treatment in Lancaster, NY, with a 4.
About Lancaster Dental Associates, PC
Emergency dental work and cosmetic fixes, from same-day root canals to white-spot removal, come up often at this Lancaster practice led by Dr. Kevin Flanigan.
Lancaster Dental Associates is a general dental practice that also offers clear aligners for patients seeking orthodontic treatment. Many reviews highlight Dr. Kevin Flanigan's willingness to handle emergencies personally, including a same-day extraction and root canal, and several note results like a chipped tooth restored with a crown or white spots removed from a child's teeth with a natural look. Long-time patients mention staying with the practice for years, and anxious patients often say they felt at ease during procedures. A few reviews describe billing disputes and scheduling frustrations, including one long wait for a routine cleaning.
Summary of 167 patient reviews, September 2015–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Lancaster Dental Associates, PC provides orthodontic treatment for the following age groups:
Technology & Equipment
Lancaster Dental Associates, PC uses modern orthodontic technology to deliver precise, comfortable treatment.
Insurance accepted
2 plans listedWhat patients say
Latest review 3 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
| Oct 2023 | 3 |
|---|---|
| Nov 2023 | 3 |
| Dec 2023 | 2 |
| Jan 2024 | 7 |
| Feb 2024 | 8 |
| Mar 2024 | 4 |
| Apr 2024 | 7 |
| May 2024 | 12 |
| Jun 2024 | 8 |
| Jul 2024 | 13 |
| Aug 2024 | 12 |
| Sep 2024 | 15 |
| Oct 2024 | 12 |
| Nov 2024 | 2 |
| Dec 2024 | 1 |
| Jan 2025 | 2 |
| Feb 2025 | 1 |
| Mar 2025 | 2 |
| Apr 2025 | 0 |
| May 2025 | 3 |
| Jun 2025 | 3 |
| Jul 2025 | 6 |
| Aug 2025 | 5 |
| Sep 2025 | 4 |
| Oct 2025 | 6 |
| Nov 2025 | 4 |
| Dec 2025 | 3 |
| Jan 2026 | 2 |
| Feb 2026 | 4 |
| Mar 2026 | 4 |
| Apr 2026 | 3 |
| May 2026 | 3 |
| Jun 2026 | 5 |
| Jul 2026 | 3 |
| Aug 2026 | 1 |
| Sep 2026 | 3 |
| Theme | Praise | Criticism |
|---|---|---|
| The dentist | 56 | 2 |
| Friendly staff | 56 | 2 |
| Gentle, comfortable care | 32 | 1 |
| Scheduling & wait times | 18 | 5 |
| Clear explanations | 17 | 1 |
| Office & technology | 17 | 1 |
| Treatment results | 15 | 2 |
| Responsiveness | 11 | 2 |
Recent reviews from Google
Everything was great! Procedure went well and absolutely zero pain after.
Worst thing that's ever happened to me. Don't trust Kevin Flanigan from Lancaster dental. He shaved my lower teeth down at the end of my cleaning appointment without asking me first. Permanently changing the look and feel of my bite. During the next apt, that same day he replaced a silver filling on my upper molar that was not bothering me with no explanation to why. When I stopped him before doing a gum line filling next to a front tooth and asked if it was necessary he responded condescendingly "if you don't want your teeth to fall out". Last apt involved 2 more silver filling replaced again with no explanation to why. He drilled a third of my mouth (8 teeth)in 2 visits. My mouth has never felt so bad. His work was rushed and sloppy. I wake up each day in discomfort that I did not have prior. A newly developed taste and sensitivity that is a constant reminder of this mistake. Just because I had scheduled 2 extra appointments does not mean he had to find anything and everything he could do to fill his time. . Replacing fillings that were intact and doing a bite adjustment without consent is unethical. Not the kind of dentist you want taking care or your teeth. When I called the office to speak with Flanigan about the work he did, there response was he would not be calling me back and I could make an apt so he could "take a look" knowing that I live out state. I already had one of his filling pop off my tooth because it was not bonded correctly during an exam with a new dentist. His lack of communication on what he planed on doing and why it should be done was terrible/non existent. Do not chose Kevin Flanigan as your dentist.
I was very impressed with the way your office handled my reception, cleaning, doctor examination and checkout process. I was in and out within an hour.
Lancaster Dental Associates is everything a dental office should be. During what was supposed to be a routine visit to fix a chipped front tooth, they caught something my previous orthodontist had completely missed and neglected for years. Dr Medico was very professional, thorough, and genuinely attentive.
I’ve been going to Lancaster Dental Associates for a while now and I genuinely can’t recommend it enough. Dr. Rich Medical is an outstanding dentist. He’s professional, thorough, and actually makes you feel comfortable in the chair, which is saying something. My teeth have never looked or felt better. My smile is wider, my gums are healthy, and I leave every appointment feeling confident about my oral health. I even recommended it to a close friend and he loves it too. When you’re sending people you care about somewhere, that says it all. If you’re in the Buffalo area and looking for a dentist who truly cares about his patients and does exceptional work, Lancaster Dental Associates is the place. Don’t sleep on it.
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