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Board CertifiedAccepting new patients
Winning Smiles - Amherst
Winning Smiles - Amherst is a board-certified orthodontic practice in Amherst, NY.
3476 Sheridan Drive, Amherst, NY 14226
4.7(1,110 reviews)
About Winning Smiles - Amherst
Anxious toddlers and children with special needs often get patient, unhurried care, with Dr. Walker known for building trust before procedures.
This is a general dental practice that also offers Invisalign alongside routine family dentistry. Many reviews describe strong experiences with toddlers, special needs children, and anxious patients, noting patient, tailored approaches during first visits. Dr. Walker is often mentioned for taking extra time to build trust with nervous patients before starting procedures, and explanations of treatment steps are called thorough. Scheduling and wait times come up as recurring frustrations for some families.
Summary of 201 patient reviews, April 2024–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
Winning Smiles - Amherst provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Winning Smiles - Amherst uses modern orthodontic technology to deliver precise, comfortable treatment.
Laser Dentistry
laser
What patients say
Latest review 3 weeks ago
What patients praise
- The office is described as especially accommodating for toddlers, special needs children, and anxious kids during first visits.
- Dr. Walker is frequently credited with spending extra time to calm anxious patients before starting procedures.
- Reviews note thorough explanations of treatment steps and options before care begins.
Things to know
- Some reviews describe long wait times and last-minute rescheduling of appointments.
- A few reviews mention unexpected costs or insurance miscommunication about charges.
Who it suits
- Young children and toddlers
- Anxious or nervous patients
Doctors patients mention
- Dr. Walker · 17 reviews
- Dr. Paul Jeon · 3 reviews
Orthodontic care in reviews
The small number of reviews touching on orthodontic treatment mention a mid-treatment doctor change disrupting a braces plan and insurance miscommunication leading to unexpected added costs, though some families report using both the general dental and orthodontic services long-term.
- Last 90 days
- 21 reviews
- averaging 4.3★
- Last 12 months
- 47 reviews
- averaging 3.7★
- Owner replies
- 96% of reviews
26
Oct 2023Sep 2026
| Oct 2023 | 16 |
|---|---|
| Nov 2023 | 16 |
| Dec 2023 | 22 |
| Jan 2024 | 22 |
| Feb 2024 | 26 |
| Mar 2024 | 26 |
| Apr 2024 | 16 |
| May 2024 | 20 |
| Jun 2024 | 10 |
| Jul 2024 | 21 |
| Aug 2024 | 16 |
| Sep 2024 | 22 |
| Oct 2024 | 19 |
| Nov 2024 | 10 |
| Dec 2024 | 16 |
| Jan 2025 | 12 |
| Feb 2025 | 15 |
| Mar 2025 | 21 |
| Apr 2025 | 15 |
| May 2025 | 21 |
| Jun 2025 | 19 |
| Jul 2025 | 6 |
| Aug 2025 | 3 |
| Sep 2025 | 4 |
| Oct 2025 | 0 |
| Nov 2025 | 3 |
| Dec 2025 | 3 |
| Jan 2026 | 0 |
| Feb 2026 | 2 |
| Mar 2026 | 5 |
| Apr 2026 | 7 |
| May 2026 | 5 |
| Jun 2026 | 1 |
| Jul 2026 | 10 |
| Aug 2026 | 7 |
| Sep 2026 | 4 |
- 20234.7
- 20244.8
- 20254.2
- 20264.2
1★5★
- Early (phase 1) treatment6
- Braces3
PraiseCriticism
- Great with kids61 / 5
- Friendly staff39 / 6
- The dentist37 / 6
- Gentle, comfortable care33 / 2
- Scheduling & wait times6 / 17
- Clear explanations20 / 1
- Responsiveness8 / 5
- Treatment results8 / 2
| Theme | Praise | Criticism |
|---|---|---|
| Great with kids | 61 | 5 |
| Friendly staff | 39 | 6 |
| The dentist | 37 | 6 |
| Gentle, comfortable care | 33 | 2 |
| Scheduling & wait times | 6 | 17 |
| Clear explanations | 20 | 1 |
| Responsiveness | 8 | 5 |
| Treatment results | 8 | 2 |
Recent reviews from Google
4.7
1,110 reviews
Laura Rowand
2 weeks ago
We had an emergency dental situation and everyone was wonderful and so accommodating! We got seen same day and had the situation (and more) addressed immediately.
Brianna Cooper
a month ago
Wonderful. Came by myself with 3 kids under 5 to the same appointment time and they were quick, efficient, and made the appointment seemless. Everyone was fun, caring, and kind. Would highly recommend.
Dawn Parana
a month ago
I just had the worst experience at this location. The girl at the front desk was so rude, short and nasty. I made an appointment 3 weeks ago and they rescheduled it without my knowledge and when I showed up for my appointment they made it seem like it was my fault and refused to see me. I will never go back there again!
ML Espedal
2 months ago
My kids are enjoying the easy going and kind conversations as they gets their teeth worked on. If they are nervous the team notice right away and reassure them and let me kids know they are doing great. The team is always on top of pain management options and explain how any why they use these options 💞. My one child , likes math and science. He likes hearing the treatment plan in steps as they work through the appointment. As a parent I’m enjoying the care and love they give to the kids . Everyone in the whole building is kind and very cheery to be around 💞
mary price
2 months ago
All of the staff was incredibly kind and helpful. My daughter is 2 and this was her first dentist appointment, and I was blown away with how welcome we felt, how the staff treated us, and how quickly she felt safe in a new environment.
Questions about this practice
What orthodontic treatments does Winning Smiles - Amherst offer?
Winning Smiles - Amherst offers: Invisalign.
Is Winning Smiles - Amherst accepting new patients?
Winning Smiles - Amherst is currently welcoming new patients in Amherst, NY. Call (716) 332-2444 to schedule.
Where is Winning Smiles - Amherst located?
Winning Smiles - Amherst is located at 3476 Sheridan Drive. Get directions: https://maps.google.com/?cid=6274237558773070160&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Winning Smiles - Amherst?
Winning Smiles - Amherst office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–1:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Winning Smiles - Amherst offer payment plans?
Yes, Winning Smiles - Amherst offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for Winning Smiles - Amherst?
Winning Smiles - Amherst has a 4.7-star rating based on 1110 patient reviews on Google.
How long has Winning Smiles - Amherst been in practice?
Winning Smiles - Amherst has been providing orthodontic care since 1998, serving the Amherst, NY community for over 28 years.
Research with AI
Accepting new patients
Est. 1998
Payment Plans Available
Weekend Hours
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 1:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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