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My Orthodontist- West New York
My Orthodontist- West New York provides orthodontic treatment in Union City, NJ, with a 4.
431 59th Street, Union City, NJ 07093
4.9(284 reviews)
About My Orthodontist- West New York
Dr. Hertan's office draws several families into early phase 1 treatment for young children, alongside braces care for siblings and teens.
Reviews describe treatment outcomes ranging from corrected overbites to full smile transformations after braces, with many crediting Dr. Hertan for explaining options and letting patients choose without pressure. Early treatment for young children comes up more often than typical, and several families bring multiple siblings through the practice over time. Wait times and scheduling draw some criticism, since the office is only open two days a week, but most reviewers still describe the staff as warm and attentive.
Summary of 110 patient reviews, August 2013–September 2026, updated September 2026
Photos
Treatments offered
Who They Treat
My Orthodontist- West New York provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
My Orthodontist- West New York uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
Digital Records
iTero/TRIOS
What patients say
Latest review 7 weeks ago
What patients praise
- Many reviewers report solid treatment results, from corrected bites to noticeably improved smiles after braces.
- Early phase 1 treatment for young children comes up more often here than at typical practices.
- Dr. Hertan is often described as explaining treatment options and letting patients decide without pushing a particular path.
Things to know
- Some reviews mention long wait times, sometimes up to two hours, and difficulty scheduling since the office is open only two days a week.
- A few reviews describe front desk interactions as rude or disorganized around scheduling.
Who it suits
- Families with several children in treatment
- Young children starting early treatment
- Teens getting braces
Doctors patients mention
- Dr. Hertan · 8 reviews
- Last 90 days
- 17 reviews
- averaging 5.0★
- Last 12 months
- 46 reviews
- averaging 4.9★
- Owner replies
- 60% of reviews
- Compared with Union City
- Higher rated than 50%
- of 5 practices we track
29
Oct 2023Sep 2026
| Oct 2023 | 2 |
|---|---|
| Nov 2023 | 0 |
| Dec 2023 | 1 |
| Jan 2024 | 1 |
| Feb 2024 | 1 |
| Mar 2024 | 1 |
| Apr 2024 | 1 |
| May 2024 | 0 |
| Jun 2024 | 0 |
| Jul 2024 | 6 |
| Aug 2024 | 10 |
| Sep 2024 | 6 |
| Oct 2024 | 29 |
| Nov 2024 | 11 |
| Dec 2024 | 1 |
| Jan 2025 | 7 |
| Feb 2025 | 6 |
| Mar 2025 | 9 |
| Apr 2025 | 0 |
| May 2025 | 1 |
| Jun 2025 | 1 |
| Jul 2025 | 0 |
| Aug 2025 | 4 |
| Sep 2025 | 3 |
| Oct 2025 | 1 |
| Nov 2025 | 2 |
| Dec 2025 | 5 |
| Jan 2026 | 4 |
| Feb 2026 | 1 |
| Mar 2026 | 5 |
| Apr 2026 | 3 |
| May 2026 | 5 |
| Jun 2026 | 5 |
| Jul 2026 | 6 |
| Aug 2026 | 5 |
| Sep 2026 | 4 |
- 5★272
- 4★2
- 3★1
- 2★2
- 1★7
- 20135.0
- 20145.0
- 20163.7
- 20174.9
- 20184.3
- 20194.9
- 20204.2
- 20213.0
- 20224.4
- 20235.0
- 20245.0
- 20255.0
- 20264.9
1★5★
- Braces31
- Early (phase 1) treatment8
- Retainers3
PraiseCriticism
- Treatment results23
- Friendly staff17 / 4
- The orthodontist18 / 2
- Great with kids13 / 1
- Scheduling & wait times8 / 5
- Gentle, comfortable care7 / 1
- Office & technology6 / 1
- Clear explanations5
| Theme | Praise | Criticism |
|---|---|---|
| Treatment results | 23 | 0 |
| Friendly staff | 17 | 4 |
| The orthodontist | 18 | 2 |
| Great with kids | 13 | 1 |
| Scheduling & wait times | 8 | 5 |
| Gentle, comfortable care | 7 | 1 |
| Office & technology | 6 | 1 |
| Clear explanations | 5 | 0 |
Recent reviews from Google
4.9
284 reviews
Trey
a month ago
I can’t say enough good things about this orthodontist office in West New York. From the moment you walk in, every employee makes you feel welcomed and comfortable. The entire staff is incredibly kind, professional, and always goes out of their way to make sure all patients feel at ease during every visit. What makes this place so special is how much they truly care about all their patients. They treat everyone like family and create such a warm and positive environment that you actually look forward to coming back. Whether you’re nervous or have questions, the staff always takes the time to comfort you and make sure you feel supported at any moment. The orthodontists and assistants are amazing, and it’s clear that everyone works together to provide the best experience possible. In my opinion, this is one of the best orthodontist office in New jersey, and I would highly recommend it to anyone looking for outstanding care and a such an incredible team. Thank you to the entire staff for making every visit such a positive experience!
Karina Villavicencio
2 months ago
Did a Great job at fixing my daughter’s underbite took a bit long but definitely worth it.
Carmen Coradin
Edited 2 months ago
Very good experience, great service and very professional.
Monabel Santelice
4 months ago
Very nice doctors and staff. Gives best time to fit my schedule.
Nathaly Ormaza
4 months ago
Very welcoming ! Brianna and Vimi have always been great with helping me ! The doctor himself is great and informative! Thanks to the assistants as well !
Questions about this practice
What orthodontic treatments does My Orthodontist- West New York offer?
My Orthodontist- West New York offers: Invisalign, Clear Aligners, Traditional Braces, Clear Braces, Early Treatment, Retainers.
Does My Orthodontist- West New York offer free consultations?
Yes, My Orthodontist- West New York offers a free initial orthodontic consultation. Call (201) 223-2700 to schedule.
Is My Orthodontist- West New York accepting new patients?
My Orthodontist- West New York is currently welcoming new patients in Union City, NJ. Call (201) 223-2700 to schedule.
Where is My Orthodontist- West New York located?
My Orthodontist- West New York is located at 431 59th Street. Get directions: https://maps.google.com/?cid=6293791990100135866&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for My Orthodontist- West New York?
My Orthodontist- West New York office hours: Mon 9:00 AM–5:30 PM, Tue Closed–Closed, Wed 9:00 AM–5:30 PM, Thu Closed–Closed, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does My Orthodontist- West New York offer payment plans?
Yes, My Orthodontist- West New York offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for My Orthodontist- West New York?
My Orthodontist- West New York has a 4.9-star rating based on 284 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Restroom
Credit CardsDebit CardsContactless / NFCCareCredit
Mon9:00 AM – 5:30 PM
TueClosed
Wed9:00 AM – 5:30 PM
ThuClosed
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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