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Invisalign ProviderAccepting new patients

White Pine Family Dental

White Pine Family Dental is a Invisalign provider in Reno, NV.

5435 Kietzke Ln, Reno, NV 89511
5.0(302 reviews)
Call Now(775) 310-8770WebsiteDirections

About White Pine Family Dental

Helping longtime dental phobics feel at ease is a recurring theme, alongside dramatic Invisalign transformations and a TMJ appliance that spared one patient from implants.

White Pine Family Dental is a general dental practice that also offers Invisalign, traditional braces, clear aligners, and retainers. Reviews highlight Dr. Prince's gentle, conservative approach and thorough explanations, with many patients citing help easing dental anxiety and past trauma. The office is often described as modern and clean, and Invisalign results are frequently called fast and dramatic. Dr. Tiffany has been taking on patients as Dr. Mary steps back from the practice.

Summary of 200 patient reviews, November 2020–September 2026, updated September 2026

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

White Pine Family Dental provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

White Pine Family Dental uses modern orthodontic technology to deliver precise, comfortable treatment.

Cone Beam CT (3D X-Ray)
Laser Dentistry
Digital Records
CBCT
laser

Insurance accepted

1 plan listed
Cigna
White Pine Family Dental does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 13 days ago

What patients praise

  • Many reviews describe the practice helping longtime dental phobics and anxious patients feel calm during procedures.
  • Invisalign results are often called dramatic and fast, and one custom orthotic appliance resolved years of TMJ pain without implants.
  • The newer office is repeatedly praised as clean, modern, and well-equipped, with in-house crown milling available.

Things to know

  • A few reviews describe billing frustrations, including an extra fee for a retainer redo that still didn't fit and one account sent to collections without notice.
  • Some reviews mention scheduling delays, such as a specialist referral that took months and a cancelled appointment with no rescheduling offered.

Who it suits

  • Patients with dental anxiety
  • Adults considering Invisalign
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Prince · 32 reviews
  • Dr. Mary · 25 reviews
  • Dr. Tiffany · 5 reviews

Orthodontic care in reviews

Orthodontic reviews describe Invisalign completed through quick, straightforward tray swaps and praise the practice for staying current with Invisalign techniques, though a couple of reviewers reported frustration with a retainer remake that didn't fit properly.

Last 90 days
27 reviews
averaging 5.0★
Last 12 months
119 reviews
averaging 4.9★
Owner replies
30% of reviews
Compared with Reno
Higher rated than 83%
of 20 practices we track
Reviews per month
20
Oct 2023Sep 2026
Reviews per month
Oct 20239
Nov 20236
Dec 20236
Jan 20245
Feb 20240
Mar 20240
Apr 20240
May 20241
Jun 20241
Jul 20241
Aug 20241
Sep 20242
Oct 20241
Nov 20240
Dec 20240
Jan 20250
Feb 20251
Mar 20252
Apr 20253
May 20253
Jun 20251
Jul 20252
Aug 202520
Sep 202515
Oct 202515
Nov 202513
Dec 20258
Jan 202614
Feb 202611
Mar 20265
Apr 202611
May 20264
Jun 202611
Jul 202610
Aug 20268
Sep 20267
Star ratings
  • 5★337
  • 4★5
  • 3★0
  • 2★2
  • 1★4
Average rating by year
  • 20154.9
  • 20165.0
  • 20185.0
  • 20194.8
  • 20205.0
  • 20215.0
  • 20224.9
  • 20235.0
  • 20244.7
  • 20255.0
  • 20264.8
1★5★
Treatments patients mention
  • Invisalign / clear aligners5
What patients talk about
PraiseCriticism
  • Friendly staff72 / 1
  • The dentist53 / 1
  • Gentle, comfortable care40 / 1
  • Office & technology28
  • Scheduling & wait times21 / 4
  • Treatment results20
  • Clear explanations14 / 3
  • Responsiveness14 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff721
The dentist531
Gentle, comfortable care401
Office & technology280
Scheduling & wait times214
Treatment results200
Clear explanations143
Responsiveness143

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Recent reviews from Google

5.0
302 reviews
Russell Grijalva
Russell Grijalva
2 weeks ago
“

I would recommend anyone that needs dental work to visit White Pines Dental for their work. Very competitive pricing and the dental work was 5 star.

Review from Google

Destiny Flores
Destiny Flores
4 weeks ago
“

Highly recommend Wow just the most amazing welcoming people working here! 100/100! Thank you to the lady’s (Jennifer& Courtney) at checkout for helping us with a difficult insurance situation. Best dental office in town. Thank you thank you.

Review from Google

Dennis Roberts
Dennis Roberts
a month ago
“

Everyone is a consummate professional. From the initial check-in through each phase, I have been made to feel comfortable, heard and seen. Having been a patient here for a few years now, I feel like I have been adopted into their family.

Review from Google

Gregg Buckley
Gregg Buckley
a month ago
“

I had the best dental experience ever at White Pine Family Dental, from the easy online appointment scheduling to the actual procedure. The facility is beautiful, organized, and punctual, and the entire staff is incredibly friendly, pleasant, and caring. I was especially impressed with the team of Katie and Dr. Prince during my procedure; they consistently went out of their way to ensure I was comfortable. They also helped me immediately with my urgent dental needs, which I truly appreciated. Additionally, they offer yearly maintenance plans that can be applied to your first visit, and the fact that they offer Saturday appointments speaks volumes about their commitment to patient service. I highly recommend White Pine Family Dental to anyone looking for a dentist for themselves and their family. Thanks to the whole staff!

Review from Google

Bailey Campbell
Bailey Campbell
2 months ago
“

I can’t say enough praise for this dental practice. They are truly the best dental practice I’ve ever experienced. I’ve gotten a decent amount of dental work here on both the general dental and orthodontics side as well. They are so patient, kind, fun, and caring through every visit. They take the time to truly discuss any concerns you have. They have created an incredibly welcoming environment and their staff is top tier. Thank you White Pine Dental for taking care of me so well. I will be a forever customer.

Review from Google

Read all 302 reviews on Google →

Questions about this practice

What orthodontic treatments does White Pine Family Dental offer?+
White Pine Family Dental offers: Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does White Pine Family Dental accept dental insurance?+
White Pine Family Dental accepts Cigna.
Does White Pine Family Dental offer free consultations?+
Yes, White Pine Family Dental offers a free initial orthodontic consultation. Call (775) 310-8770 to schedule.
Is White Pine Family Dental accepting new patients?+
White Pine Family Dental is currently welcoming new patients in Reno, NV. Call (775) 310-8770 to schedule.
Where is White Pine Family Dental located?+
White Pine Family Dental is located at 5435 Kietzke Ln. Get directions: https://maps.google.com/?cid=15631407268321244238&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for White Pine Family Dental?+
White Pine Family Dental office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–3:30 PM, Sat 8:00 AM–3:30 PM, Sun Closed–Closed.
Does White Pine Family Dental offer payment plans?+
Yes, White Pine Family Dental offers flexible payment plans to make orthodontic treatment affordable.
What is the patient rating for White Pine Family Dental?+
White Pine Family Dental has a 5-star rating based on 302 patient reviews on Google.
How long has White Pine Family Dental been in practice?+
White Pine Family Dental has been providing orthodontic care since 1994, serving the Reno, NV community for over 32 years.

Research with AI

ChatGPTPerplexityClaude
5435 Kietzke Ln
Reno, NV 89511
Get Directions
(775) 310-8770
whitepinefamilydental.com/
Open in Google Maps
Accepting new patients
Est. 1994
Free Consultation
Payment Plans Available
Weekend Hours
Same-Day Appointments
Emergency Hours Available(775) 825-6655

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 3:30 PM
Sat8:00 AM – 3:30 PM
SunClosed

Social Profiles

White Pine Family Dental on TikTok
Google reviews synced
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