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Accepting new patients

iTooth

iTooth provides orthodontic care in Springfield, Missouri, serving children, teens, and adults seeking alignment correction and bite improvement.

5021 S National Ave, Springfield, MO 65810
4.9(1,237 reviews)
Call Now(417) 459-4607Book OnlineWebsiteDirections
iTooth

About iTooth

A new, high-tech building with massage chairs, office dogs, and coffee sets the tone at this Springfield general dental practice offering Invisalign.

iTooth is a general dental practice in Springfield that also offers Invisalign and clear aligners. Reviews often highlight the new, modern facility, with massage-and-heat chairs, roaming office dogs, and coffee and cookies for waiting patients. Dr. Lance Robbins and Dr. Abigail Fincel are noted for explaining diagnoses and treatment options patiently and for not pushing unnecessary cosmetic work. Scheduling is often described as efficient, with quick appointments and minimal wait times.

Summary of 202 patient reviews, December 2023–September 2026, updated September 2026

iTooth provides orthodontic care in Springfield, Missouri, serving children, teens, and adults seeking alignment correction and bite improvement.

The practice is led by Dr. Lance Robbins and Dr. Abigail Fincel, who offer treatment planning tailored to individual patient needs. The practice specializes in Invisalign clear aligner therapy as an alternative to traditional metal brackets. Digital impressions are captured using intraoral scanning technology, which eliminates the need for physical impression molds and allows patients to view computerized treatment simulations. This imaging approach supports precise treatment planning and helps patients understand anticipated tooth movement before beginning active orthodontic care. iTooth offers free initial consultations for patients considering orthodontic treatment. Virtual consultations are available for those who prefer remote screening before scheduling an in-office visit. The practice has enabled online booking, allowing patients to reserve appointment times through the website without phone contact. Prospective patients in the Springfield, Missouri, area can contact the practice to schedule an evaluation and determine whether Invisalign or another treatment approach aligns with their clinical needs and personal preferences.

Treatments offered

InvisalignInvisalignClear AlignersClear Aligners
GuidesHow much does Invisalign cost? →Clear aligner costs explained →

Who They Treat

iTooth provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

iTooth uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Cone Beam CT (3D X-Ray)
Laser Dentistry
Digital Records
iTero/TRIOS
CBCT

Orthodontists at this office

provider
headshot

Dr. Lance Robbins, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Abigail Fincel, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

4 plans listed
AetnaCareingtonCignaUnited Concordia
iTooth does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 6 weeks ago

What patients praise

  • The new building draws repeated praise for its clean, high-tech feel, complete with massage chairs, office dogs, and refreshments.
  • Reviews describe the doctors as patient and thorough, explaining findings and treatment plans in detail without pushing cosmetic add-ons.
  • Many appointments run on time or ahead of schedule, with some patients getting in and out in under an hour.

Things to know

  • A few reviews describe confusion or dissatisfaction around costs, including a retainer fee not disclosed upfront and unexpected billing tied to insurance.
  • A few reviews mention breakdowns in communication, including an unanswered call after a complication and a hang-up during an urgent situation.

Who it suits

  • Anxious or nervous patients
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Lance Robbins · 22 reviews
  • Dr. Abigail Fincel · 5 reviews

Orthodontic care in reviews

A few reviews mention ongoing Invisalign treatment supported by encouraging staff, though one noted that a $500 retainer fee wasn't made clear as separate from the roughly $4,000 aligner plan cost.

Last 90 days
55 reviews
averaging 4.8★
Last 12 months
225 reviews
averaging 4.9★
Owner replies
92% of reviews
Compared with Springfield
Higher rated than 58%
of 19 practices we track
Reviews per month
27
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20231
Dec 20236
Jan 20248
Feb 202416
Mar 20246
Apr 20249
May 20249
Jun 202411
Jul 20247
Aug 20249
Sep 20242
Oct 202413
Nov 202417
Dec 202410
Jan 202517
Feb 202511
Mar 202518
Apr 202516
May 202516
Jun 202524
Jul 202516
Aug 202523
Sep 202512
Oct 202514
Nov 202517
Dec 202511
Jan 202619
Feb 202616
Mar 202627
Apr 202625
May 202624
Jun 202619
Jul 202627
Aug 202614
Sep 202610
Average rating by year
  • 20234.9
  • 20244.8
  • 20254.9
  • 20264.9
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff54 / 3
  • The dentist29 / 2
  • Office & technology30
  • Gentle, comfortable care21 / 2
  • Clear explanations21
  • Scheduling & wait times15 / 1
  • Cost, insurance & financing7 / 5
  • Treatment results6
What patients talk about
ThemePraiseCriticism
Friendly staff543
The dentist292
Office & technology300
Gentle, comfortable care212
Clear explanations210
Scheduling & wait times151
Cost, insurance & financing75
Treatment results60

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Recent reviews from Google

4.9
1,237 reviews
lorie schmidt
lorie schmidt
3 weeks ago
“

Love the iTooth team , Lakin always takes GREAT care to make sure I am comfortable and all my needs are meet, I am so grateful for her attention to detail and the amazing care she provides to not only me but all her patients. She is a wonderful asset to the iTooth team!!

Review from Google

Mike Schwin
Mike Schwin
a month ago
“

If you are interested in state of the art dental care then this is the place for you. Extremely friendly and competent staff. And did I mention fresh baked cookies as well. Highly recommend iTooth!

Review from Google

Alexis Caley
Alexis Caley
2 months ago
“

WORST place. Front desk staff was abrasive when insurance questions were asked. I was basically told I should’ve known better and know my actual insurance policy when I was confused over a bill when I was told it would be covered. Now, I get that it is my insurance, but I had not been to the dentist in almost 7 years and have high anxiety with going to the dentist and didn’t realized that my insurance did not run from year to year and was May to May I believe, so I was responsible for my bill for my second cleaning, which at the end of the day would be my responsibility to know with my insurance, however staff was misleading and rude over the phone. Another thing, my first initial visit was fine and a female dentist I believe was very kind and I expressed some cosmetic dental concerns to her and everything was fine then. On my second visit around 6 months later, I got my cleaning done and then a male dentist came in and just said “So when are we scheduling you to get your teeth fixed, come on let’s get it scheduled”. I felt as though my cosmetic dental concerns were something that needed to get fixed with his wording and just felt rude. He then began saying well last time we spoke you seemed to really want to get work done so we can get that scheduled up”. This comment made me confused as I had never seen him before and had only spoken to females from my previous visit. It gave a taste of they don’t really care or even know who they have spoken to before. It just felt super weird and uncomfortable. I wouldn’t recommend this place due to these multiple conversations, especially if you are looking for a genuine, caring clinic. (This happened over a year ago, but felt the need to leave a review now so others don’t come here and have a horrible experience.)

Review from Google

Michaela McMurphy
Michaela McMurphy
2 months ago
“

I have severe anxiety when it comes to going to the dentist, especially because it's been a long time since I have been. Everyone at iTooth was so kind and really helped ease the anxiety. Dr. Robbins was really nice and explained things really well. 10/10 would recommend them to anyone, but especially people who are nervous about going to the dentist.

Review from Google

Tuco's Toys
Tuco's Toys
2 months ago
“

I had 3 wisdom teeth removed and told I could drive back to work for the day and the gauze and ibuprofen would be enough. That night my mouth wouldn't quit bleeding and eventually went to the ER. After 18 hours of heavy bleeding the hospital got an oral surgeon to sew me up and stop the bleeding. They gave me Hydrocodone and antibiotics and said the dentist didn't do their job. Horrible experience and now I have hospital bills. Reached out to I Tooth days ago and I've never heard back from a dentist.

Review from Google

Read all 1,237 reviews on Google →

Questions about this practice

What orthodontic treatments does iTooth offer?+
iTooth offers: Invisalign, Clear Aligners.
Does iTooth accept dental insurance?+
iTooth accepts Aetna, Careington, Cigna, United Concordia.
Does iTooth offer free consultations?+
Yes, iTooth offers a free initial orthodontic consultation. Call (417) 459-4607 or book online to schedule.
Is iTooth accepting new patients?+
iTooth is currently welcoming new patients in Springfield, MO. Call (417) 459-4607 or book online to schedule.
Where is iTooth located?+
iTooth is located at 5021 S National Ave. Get directions: https://maps.google.com/?cid=3363443321993627215&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for iTooth?+
iTooth office hours: Mon 8:00 AM–4:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–4:00 PM, Thu 8:00 AM–4:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Who are the orthodontists at iTooth?+
iTooth is staffed by Dr. Lance Robbins, Dr. Abigail Fincel.
What is the patient rating for iTooth?+
iTooth has a 4.9-star rating based on 1237 patient reviews on Google.

Research with AI

ChatGPTPerplexityClaude
5021 S National Ave
Springfield, MO 65810
Get Directions
(417) 459-4607
itooth.net/
Book Online
appointments@itooth.net
Open in Google Maps
Accepting new patients
Free Consultation
Virtual Consultations
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 4:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 4:00 PM
Thu8:00 AM – 4:00 PM
FriClosed
SatClosed
SunClosed

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