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  3. /Independence Orthodontists
  4. /Kansas City Smiles & Co
Invisalign ProviderAccepting new patients

Kansas City Smiles & Co

Kansas City Smiles & Co provides orthodontic care in Independence, Missouri, serving patients of all ages under the direction of Dr.

3820 S Whitney Ave, Independence, MO 64055
4.9(1,120 reviews)
Call Now(816) 373-7374Book OnlineWebsiteDirections

About Kansas City Smiles & Co

A comfort menu with blankets, headphones, numbing cream, and sunglasses helps anxious patients get through visits here.

Kansas City Smiles & Co is a general dental practice that also offers Invisalign, traditional braces, clear aligners, TMJ treatment, and retainers. Reviews highlight a comfort menu designed for nervous patients and a modern, spa-like office with a butterfly wall that many find calming. Several reviewers note the dentists have declined to recommend unnecessary crown work or redone poorly fitting crowns at no charge, though a smaller number describe the opposite experience with unclear explanations or pushed treatment. Billing and insurance follow-up come up as a recurring frustration for a handful of patients.

Summary of 201 patient reviews, June 2025–September 2026, updated September 2026

Kansas City Smiles & Co provides orthodontic care in Independence, Missouri, serving patients of all ages under the direction of Dr.

Nikki Christian and Dr. Wesley Christian. The practice operates two locations in the area to accommodate scheduling needs across the community. The practice offers Invisalign clear aligner therapy as a primary treatment modality for patients seeking orthodontic correction. Online booking is available for appointment scheduling, and evening hours provide flexibility for patients with work or school commitments during standard business hours. Dr. Nikki Christian and Dr. Wesley Christian lead the clinical team at both practice locations. The practice has received a 4.9-star rating across 1,120 Google reviews, reflecting patient feedback on clinical outcomes and service delivery. Kansas City Smiles & Co accepts dental insurance and provides multiple financial arrangements to address treatment costs. Payment plans are available, and the practice accepts CareCredit financing. In-house financing options offer an additional pathway for patients managing orthodontic expenses without third-party credit products. The practice serves patients throughout Independence and surrounding areas in the Kansas City metropolitan region. Individual treatment needs vary based on diagnostic assessment and clinical presentation, and consultation is required to determine appropriate orthodontic intervention for each patient.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesTMJ TreatmentTMJ TreatmentRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Kansas City Smiles & Co provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Kansas City Smiles & Co uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Digital Records
iTero/TRIOS

Orthodontists at this office

provider
headshot

Dr. Nikki Christian, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Wesley Christian, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Wes Christian

NPI verified · no bio or photo on file

Accepting New Patients

Insurance accepted

9 plans listed
AetnaAmeritasCignaConnection DentalDelta DentalGEHA ConnectionHumanaUnited Concordia
Independence office accepts Aetna, Ameritas, Cigna, Delta Dental, United Concordia, and GEHA Connection Dental Network. Blue Springs office is in-network with Aetna, Humana, United Healthcare, and United Concordia.

What patients say

Latest review 7 weeks ago

What patients praise

  • The practice offers a comfort menu with blankets, headphones, numbing cream, and sunglasses for patients with dental anxiety.
  • Reviewers point to instances of the dentists turning down unnecessary crown work and redoing a poorly fitting crown free of charge.
  • The office is described as clean and modern, with technology used to monitor teeth and a calming atmosphere that includes a butterfly wall.

Things to know

  • A few reviews describe billing and insurance follow-up issues, including a disputed refund and an Invisalign patient left without trays for months during a payment dispute.
  • Some reviews mention feeling rushed, judged, or unclear about treatment recommendations during exams.

Who it suits

  • Anxious or nervous patients
  • Families with several kids in treatment

Orthodontic care in reviews

Orthodontic reviews mention a same-visit retainer made from a dental impression and coverage verified through insurance after an initial denial, along with patients starting or partway through Invisalign; one Invisalign case stalled due to a billing dispute following a family emergency, while another reviewer compared their consult favorably to a prior one elsewhere.

Last 90 days
105 reviews
averaging 4.8★
Last 12 months
420 reviews
averaging 4.9★
Owner replies
21% of reviews
typically within 24 days
Reviews per month
42
Oct 2023Sep 2026
Reviews per month
Oct 20230
Nov 20230
Dec 20230
Jan 20240
Feb 20240
Mar 20240
Apr 20240
May 20240
Jun 20240
Jul 20240
Aug 20240
Sep 20240
Oct 20240
Nov 20240
Dec 20240
Jan 20250
Feb 20250
Mar 20250
Apr 20250
May 20250
Jun 20259
Jul 202527
Aug 202526
Sep 202524
Oct 202534
Nov 202529
Dec 202531
Jan 202639
Feb 202636
Mar 202636
Apr 202638
May 202629
Jun 202642
Jul 202639
Aug 202635
Sep 202626
Average rating by year
  • 20254.9
  • 20264.9
1★5★
Treatments patients mention
  • Invisalign / clear aligners3
What patients talk about
PraiseCriticism
  • Friendly staff76 / 2
  • The dentist38 / 4
  • Gentle, comfortable care35 / 2
  • Clear explanations31 / 2
  • Office & technology21
  • Scheduling & wait times15 / 2
  • Cost, insurance & financing10 / 6
  • Responsiveness11 / 3
What patients talk about
ThemePraiseCriticism
Friendly staff762
The dentist384
Gentle, comfortable care352
Clear explanations312
Office & technology210
Scheduling & wait times152
Cost, insurance & financing106
Responsiveness113

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Recent reviews from Google

4.9
1,120 reviews
Lynne B.
Lynne B.
3 weeks ago
“

Pros: the hygienists are great! Cons: the dentist does not listen to patients and makes assumptions about the care the patient needs/wants. She does not do clear assessments with patient to fully understand their pain and experience with their teeth. - the dentist recommends unnecessary treatment and even expressed how fun it is for her to do it. - the doctor does not communicate clearly and speaks too fast making it hard to understand the reasons behind recommended treatment. She does not clearly go through the risks and benefits to doing treatment. - the office seems more focused on profit than true patient care. Such as pushing the 10% company fee onto patients if they use cherry financing program. This was the worst experience I have had at a dentist office and I’ve regretted agreeing to treatment since I got it. I expect much more care and understanding from medical professionals. I cannot overstate my disappointment in this dentist office.

Review from Google

Melissa Worcester
Melissa Worcester
3 weeks ago
“

We are new to the area and needed to establish new dental care. I unfortunately need quite a bit of dental work and dread the experience. I did a lot of research before making a decision. The online registration was easy and the office called to complete registration and confirm our appointments. The atmosphere of this office is very welcoming and the attitude of all staff is amazing. I had a great experience and walked out with a detailed treatment plan and expected cost. I am actually looking forward to beginning my procedures.

Review from Google

alyssa mahurin
alyssa mahurin
a month ago
“

Alle and Dr. Sherar were wonderful with my kids in such a warm and welcoming office. From the fun stickers to the balloons, they were asking to go back inside before we even left the parking lot!

Review from Google

elizabeth schultz
elizabeth schultz
a month ago
“

I’m definitely a nervous person when it comes to the dentist however KC Smiles & CO actually offers you a “comfort menu” with different things to ease your anxieties. Even if you don’t utilize it the fact that they thought of that is comforting. Also. This was the best cleaning I’ve ever received. I went in wanting plaque removal & got just that. It was a really good experience and vibes were immaculate ✨

Review from Google

Denise Williams
Denise Williams
2 months ago
“

No better experience out there! Everyone in the office is amazing. Latest technology and a cohesive staff. Love Dr. Christian and Kansas City Smiles & Co.!!!

Review from Google

Read all 1,120 reviews on Google →

Questions about this practice

What orthodontic treatments does Kansas City Smiles & Co offer?+
Kansas City Smiles & Co offers: Invisalign, Clear Aligners, Traditional Braces, TMJ Treatment, Retainers.
Does Kansas City Smiles & Co accept dental insurance?+
Kansas City Smiles & Co accepts Aetna, Ameritas, Cigna, Connection Dental, Delta Dental, and others.
Is Kansas City Smiles & Co accepting new patients?+
Kansas City Smiles & Co is currently welcoming new patients in Independence, MO. Call (816) 373-7374 or book online to schedule.
Where is Kansas City Smiles & Co located?+
Kansas City Smiles & Co is located at 3820 S Whitney Ave. Get directions: https://maps.google.com/?cid=12143414408986482611&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Kansas City Smiles & Co?+
Kansas City Smiles & Co office hours: Mon 7:00 AM–6:00 PM, Tue 8:00 AM–5:00 PM, Wed 7:00 AM–4:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–3:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Kansas City Smiles & Co offer payment plans?+
Yes, Kansas City Smiles & Co offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Kansas City Smiles & Co?+
Kansas City Smiles & Co is staffed by Dr. Nikki Christian, Dr. Wesley Christian, Dr. Wes Christian.
What is the patient rating for Kansas City Smiles & Co?+
Kansas City Smiles & Co has a 4.9-star rating based on 1120 patient reviews on Google.

Other Kansas City Smiles & Co locations

Kansas City Smiles & Co, Blue Springs, MO
1400 NW S Outer Rd, Blue Springs · 5.0 (198)
View →

Research with AI

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3820 S Whitney Ave
Independence, MO 64055
Get Directions
(816) 373-7374
kansascitysmiles.com/
Book Online
Open in Google Maps
Accepting new patients
Payment Plans Available
In-House Financing
Evening Hours
Same-Day Appointments
Online Booking Available
Emergency Hours Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:00 AM – 6:00 PM
Tue8:00 AM – 5:00 PM
Wed7:00 AM – 4:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 3:00 PM
SatClosed
SunClosed

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Back to Independence Orthodontists

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View all Independence orthodontists →
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