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Kansas City Smiles & Co provides orthodontic care in Independence, Missouri, serving patients of all ages under the direction of Dr.
About Kansas City Smiles & Co
A comfort menu with blankets, headphones, numbing cream, and sunglasses helps anxious patients get through visits here.
Kansas City Smiles & Co is a general dental practice that also offers Invisalign, traditional braces, clear aligners, TMJ treatment, and retainers. Reviews highlight a comfort menu designed for nervous patients and a modern, spa-like office with a butterfly wall that many find calming. Several reviewers note the dentists have declined to recommend unnecessary crown work or redone poorly fitting crowns at no charge, though a smaller number describe the opposite experience with unclear explanations or pushed treatment. Billing and insurance follow-up come up as a recurring frustration for a handful of patients.
Summary of 201 patient reviews, June 2025–September 2026, updated September 2026
Kansas City Smiles & Co provides orthodontic care in Independence, Missouri, serving patients of all ages under the direction of Dr.
Nikki Christian and Dr. Wesley Christian. The practice operates two locations in the area to accommodate scheduling needs across the community. The practice offers Invisalign clear aligner therapy as a primary treatment modality for patients seeking orthodontic correction. Online booking is available for appointment scheduling, and evening hours provide flexibility for patients with work or school commitments during standard business hours. Dr. Nikki Christian and Dr. Wesley Christian lead the clinical team at both practice locations. The practice has received a 4.9-star rating across 1,120 Google reviews, reflecting patient feedback on clinical outcomes and service delivery. Kansas City Smiles & Co accepts dental insurance and provides multiple financial arrangements to address treatment costs. Payment plans are available, and the practice accepts CareCredit financing. In-house financing options offer an additional pathway for patients managing orthodontic expenses without third-party credit products. The practice serves patients throughout Independence and surrounding areas in the Kansas City metropolitan region. Individual treatment needs vary based on diagnostic assessment and clinical presentation, and consultation is required to determine appropriate orthodontic intervention for each patient.
Treatments offered
Who They Treat
Kansas City Smiles & Co provides orthodontic treatment for the following age groups:
Technology & Equipment
Kansas City Smiles & Co uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Nikki Christian, DDS
NPI verified · no bio or photo on file
Dr. Wesley Christian, DDS
NPI verified · no bio or photo on file
Dr. Wes Christian
NPI verified · no bio or photo on file
Insurance accepted
9 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Orthodontic care in reviews
Orthodontic reviews mention a same-visit retainer made from a dental impression and coverage verified through insurance after an initial denial, along with patients starting or partway through Invisalign; one Invisalign case stalled due to a billing dispute following a family emergency, while another reviewer compared their consult favorably to a prior one elsewhere.
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 76 | 2 |
| The dentist | 38 | 4 |
| Gentle, comfortable care | 35 | 2 |
| Clear explanations | 31 | 2 |
| Office & technology | 21 | 0 |
| Scheduling & wait times | 15 | 2 |
| Cost, insurance & financing | 10 | 6 |
| Responsiveness | 11 | 3 |
Recent reviews from Google
Pros: the hygienists are great! Cons: the dentist does not listen to patients and makes assumptions about the care the patient needs/wants. She does not do clear assessments with patient to fully understand their pain and experience with their teeth. - the dentist recommends unnecessary treatment and even expressed how fun it is for her to do it. - the doctor does not communicate clearly and speaks too fast making it hard to understand the reasons behind recommended treatment. She does not clearly go through the risks and benefits to doing treatment. - the office seems more focused on profit than true patient care. Such as pushing the 10% company fee onto patients if they use cherry financing program. This was the worst experience I have had at a dentist office and I’ve regretted agreeing to treatment since I got it. I expect much more care and understanding from medical professionals. I cannot overstate my disappointment in this dentist office.
We are new to the area and needed to establish new dental care. I unfortunately need quite a bit of dental work and dread the experience. I did a lot of research before making a decision. The online registration was easy and the office called to complete registration and confirm our appointments. The atmosphere of this office is very welcoming and the attitude of all staff is amazing. I had a great experience and walked out with a detailed treatment plan and expected cost. I am actually looking forward to beginning my procedures.
Alle and Dr. Sherar were wonderful with my kids in such a warm and welcoming office. From the fun stickers to the balloons, they were asking to go back inside before we even left the parking lot!
I’m definitely a nervous person when it comes to the dentist however KC Smiles & CO actually offers you a “comfort menu” with different things to ease your anxieties. Even if you don’t utilize it the fact that they thought of that is comforting. Also. This was the best cleaning I’ve ever received. I went in wanting plaque removal & got just that. It was a really good experience and vibes were immaculate ✨
No better experience out there! Everyone in the office is amazing. Latest technology and a cohesive staff. Love Dr. Christian and Kansas City Smiles & Co.!!!
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