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Smile Design Orthodontics
Smile Design Orthodontics provides orthodontic treatment in Pearl, MS, with a 4.
201 Riverwind E Dr, Pearl, MS 39208
4.8(288 reviews)
About Smile Design Orthodontics
Dr. Chandra Minor's team is often praised for quick, efficient visits and helping nervous kids feel at ease during braces appointments.
Visits here are often described as fast and efficient, with families noting they're in and out without long delays on many appointments, though a few reviews mention insurance-related holdups that pushed a braces timeline out nearly a year. Dr. Chandra Minor comes up often as gentle and reassuring with children, especially anxious first-timers getting braces put on. Some reviews mention long waits or trouble getting appointments scheduled, and a handful describe billing surprises or unanswered calls.
Summary of 82 patient reviews, February 2018–September 2026, updated September 2026
Treatments offered
Who They Treat
Smile Design Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Orthodontists at this office
provider
headshot
headshot
Chandra Minor, D.M.D.
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
Insurance accepted
3 plans listedAetnaDelta Dental PPOUnited Concordia
Smile Design Orthodontics does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 weeks ago
What patients praise
- Many reviews mention appointments moving quickly, with efficient in-and-out visits.
- Dr. Chandra Minor is repeatedly described as gentle and reassuring with kids getting braces for the first time.
- Nervous or anxious patients are frequently noted as being put at ease during visits.
Things to know
- Some reviews describe long wait times or difficulty getting new or emergency appointments scheduled.
- A few reviews mention billing issues, including unexpected fees or insurance follow-through problems that delayed treatment.
Who it suits
- Anxious or nervous children starting braces
- Families with young kids in treatment
Doctors patients mention
- Dr. Chandra Minor · 23 reviews
- Last 90 days
- 10 reviews
- averaging 4.6★
- Last 12 months
- 34 reviews
- averaging 4.8★
- Owner replies
- 14% of reviews
8
Oct 2023Sep 2026
| Oct 2023 | 4 |
|---|---|
| Nov 2023 | 1 |
| Dec 2023 | 4 |
| Jan 2024 | 3 |
| Feb 2024 | 1 |
| Mar 2024 | 2 |
| Apr 2024 | 7 |
| May 2024 | 3 |
| Jun 2024 | 4 |
| Jul 2024 | 4 |
| Aug 2024 | 4 |
| Sep 2024 | 6 |
| Oct 2024 | 5 |
| Nov 2024 | 3 |
| Dec 2024 | 1 |
| Jan 2025 | 6 |
| Feb 2025 | 0 |
| Mar 2025 | 4 |
| Apr 2025 | 2 |
| May 2025 | 3 |
| Jun 2025 | 2 |
| Jul 2025 | 5 |
| Aug 2025 | 1 |
| Sep 2025 | 2 |
| Oct 2025 | 6 |
| Nov 2025 | 0 |
| Dec 2025 | 2 |
| Jan 2026 | 2 |
| Feb 2026 | 3 |
| Mar 2026 | 3 |
| Apr 2026 | 1 |
| May 2026 | 3 |
| Jun 2026 | 4 |
| Jul 2026 | 0 |
| Aug 2026 | 8 |
| Sep 2026 | 2 |
- 5★269
- 4★11
- 3★3
- 2★1
- 1★13
- 20175.0
- 20183.7
- 20194.4
- 20204.7
- 20214.7
- 20225.0
- 20234.9
- 20245.0
- 20254.6
- 20264.7
1★5★
- Braces16
PraiseCriticism
- Friendly staff46 / 2
- Scheduling & wait times10 / 12
- Great with kids19 / 2
- The orthodontist17 / 1
- Treatment timeline12 / 2
- Clear explanations10 / 1
- Gentle, comfortable care11
- Office & technology8
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 46 | 2 |
| Scheduling & wait times | 10 | 12 |
| Great with kids | 19 | 2 |
| The orthodontist | 17 | 1 |
| Treatment timeline | 12 | 2 |
| Clear explanations | 10 | 1 |
| Gentle, comfortable care | 11 | 0 |
| Office & technology | 8 | 0 |
Recent reviews from Google
4.8
288 reviews
Kahjitha Agee
Edited a month ago
Great experience! The front desk is always welcoming with great customer service. Dr. Minor and the assistant were very informative and services were completed in a timely manner. My daughter was nervous about getting her braces on, they made sure she was comfortable. Love the whole staff ❤️❤️❤️
Kendra Bogan
3 months ago
The waits times are extremely long each visit. Thats the only thing I dont like. They have good service, but I dont like to have wait 2 hrs...
Trisha Brantley
Edited 3 months ago
I appreciate how everyone from beginning to end of appt treat my child very nicely! They make sure he understands exactly what's expected of him with his braces! Thank you all for the kind service!
Kalita Jones
5 months ago
My daughter moved to Tampa, FL and the President of the Board of Cosmetic Dentistry said her teeth were the best he's seen after braces! He said her orthodontist did a fantastic job! Shoutout to Dr. Minor and team!
Hollie Sanders
11 months ago
Smile Design Orthodontics is a great place to take your child to. They are very kind, and Friendly. They are wonderful at answering your questions. They never hesitate about certain questions you may have and don't understand. Highly recommend them. This was the first time my Child had to have braces and they did an excellent job.
Questions about this practice
What orthodontic treatments does Smile Design Orthodontics offer?
Smile Design Orthodontics offers: Clear Aligners, Traditional Braces, Clear Braces, Lingual Braces, Self-Ligating Braces, Retainers.
Does Smile Design Orthodontics accept dental insurance?
Smile Design Orthodontics accepts Aetna, Delta Dental PPO, United Concordia.
Does Smile Design Orthodontics offer free consultations?
Yes, Smile Design Orthodontics offers a free initial orthodontic consultation. Call (601) 965-9561 to schedule.
Is Smile Design Orthodontics accepting new patients?
Smile Design Orthodontics is currently welcoming new patients in Pearl, MS. Call (601) 965-9561 to schedule.
Where is Smile Design Orthodontics located?
Smile Design Orthodontics is located at 201 Riverwind E Dr. Get directions: https://maps.google.com/?cid=12216878230359654641&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Smile Design Orthodontics?
Smile Design Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–4:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–4:00 PM, Fri 8:00 AM–2:00 PM, Sat 12:00–3:00 PM, Sun Closed–Closed.
Who are the orthodontists at Smile Design Orthodontics?
Smile Design Orthodontics is staffed by Chandra Minor.
What is the patient rating for Smile Design Orthodontics?
Smile Design Orthodontics has a 4.8-star rating based on 288 patient reviews on Google.
Research with AI
Accepting new patients
Free Consultation
Weekend Hours
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 4:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 4:00 PM
Fri8:00 AM – 2:00 PM
Sat12:00 – 3:00 PM
SunClosed
- Google reviews synced
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