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Harborview Family Dental
Harborview Family Dental provides orthodontic treatment in Duluth, MN, with a 4.
324 W Superior St #600, Duluth, MN 55802
4.5(34 reviews)
About Harborview Family Dental
Generations of the same family keep returning, with reviews highlighting gentle care for children and same-day fixes for problems like a cracked filling.
Harborview Family Dental is a general dental practice that also offers clear aligners, TMJ treatment, and retainers alongside its everyday services. Reviews describe long-term families bringing multiple generations of children through the office, and several note the practice handling tooth extractions and other procedures gently with anxious or young patients. A cracked filling was fixed within 24 hours in one account, and appointment spacing during the pandemic was arranged to keep the waiting room uncrowded. Dr. Grant Nelson is mentioned for taking time to walk through recurring issues, with reviewers describing extractions as involving little discomfort, though a few reviewers describe insurance-related phone calls handled dismissively.
Summary of 30 patient reviews, August 2017–April 2026, updated September 2026
Treatments offered
Who They Treat
Harborview Family Dental provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
Harborview Family Dental uses modern orthodontic technology to deliver precise, comfortable treatment.
Cone Beam CT (3D X-Ray)
CBCT
Insurance accepted
5 plans listedAetnaCignaHumanaRenaissance DentalUnited Concordia
Harborview Family Dental does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.
What patients say
Latest review 7 months ago
What patients praise
- Long-term families describe bringing children back across generations, with gentle handling of extractions for kids specifically called out.
- One reviewer with a cracked filling was seen within 24 hours, and follow-up care was noted when needed.
- Dr. Grant Nelson is described as thorough and honest with anxious patients, with extractions described as involving little discomfort.
Things to know
- A few reviews describe front-desk staff as rude or dismissive when handling insurance questions over the phone.
- Some reviewers mention that appointments fill up quickly, making it hard to get in for urgent needs.
Who it suits
- Families with several kids in treatment
- Anxious or nervous patients
- Young children
Doctors patients mention
- Dr. Grant Nelson · 6 reviews
- Dr. Madison · 4 reviews
Orthodontic care in reviews
Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.
- Last 12 months
- 2 reviews
- averaging 3.0★
- Owner replies
- 43% of reviews
5
Oct 2023Sep 2026
| Oct 2023 | 0 |
|---|---|
| Nov 2023 | 5 |
| Dec 2023 | 0 |
| Jan 2024 | 2 |
| Feb 2024 | 0 |
| Mar 2024 | 0 |
| Apr 2024 | 1 |
| May 2024 | 0 |
| Jun 2024 | 2 |
| Jul 2024 | 0 |
| Aug 2024 | 0 |
| Sep 2024 | 0 |
| Oct 2024 | 1 |
| Nov 2024 | 0 |
| Dec 2024 | 0 |
| Jan 2025 | 1 |
| Feb 2025 | 0 |
| Mar 2025 | 0 |
| Apr 2025 | 0 |
| May 2025 | 0 |
| Jun 2025 | 0 |
| Jul 2025 | 3 |
| Aug 2025 | 0 |
| Sep 2025 | 0 |
| Oct 2025 | 0 |
| Nov 2025 | 0 |
| Dec 2025 | 0 |
| Jan 2026 | 0 |
| Feb 2026 | 1 |
| Mar 2026 | 0 |
| Apr 2026 | 1 |
| May 2026 | 0 |
| Jun 2026 | 0 |
| Jul 2026 | 0 |
| Aug 2026 | 0 |
| Sep 2026 | 0 |
- 5★28
- 4★3
- 3★0
- 2★1
- 1★3
- 20175.0
- 20185.0
- 20191.0
- 20205.0
- 20214.5
- 20225.0
- 20234.5
- 20245.0
- 20254.8
- 20263.0
1★5★
PraiseCriticism
- Friendly staff17 / 3
- The dentist11 / 1
- Gentle, comfortable care6 / 1
- Scheduling & wait times5 / 2
- Great with kids4 / 1
- Responsiveness3 / 2
- Clear explanations2
- Treatment results2
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 17 | 3 |
| The dentist | 11 | 1 |
| Gentle, comfortable care | 6 | 1 |
| Scheduling & wait times | 5 | 2 |
| Great with kids | 4 | 1 |
| Responsiveness | 3 | 2 |
| Clear explanations | 2 | 0 |
| Treatment results | 2 | 0 |
Recent reviews from Google
4.5
34 reviews
Cindy Hollis
5 months ago
I have been going there for probably 15 to 20 years, my family goes there As well. Before I went here, I was afraid of the dentist. Here it is. pain free , very friendly
Tiffany Roth
6 months ago
Been going there for 36 years since Dr Young owned it and now Melissa takes over and starts kicking long time clients out. Very sad.
Krystal Hanson
a year ago
Dr. Nelson is a wonderful dentist and “Dr. Madison did a great at pulling out my daughters teeth without it hurting” she says.
McKenna Janzig
a year ago
I am always impressed with Harborview Family Dental! The staff are always so welcoming, friendly, and patient. When I continue to chip my front tooth Dr. Melissa always takes her time and delivers 10/10 work on that stubborn little guy. They really take the time to explain things that make preventative care enjoyable. The personalized approach they offer is unmatched, and I appreciate how flexible they are with scheduling, I’ve never had any issues finding an appointment time that works for me. Highly recommend this office for anyone looking for exceptional dental care!
Dean Korach
a year ago
Been impressed and pleased with Harborview Dental for yrs, my Dentist retired, I was nervous about his replacement considering the maintenance my aging teeth require. I’m happy to to say the team that worked on me recently really set the bar higher for great dental care🤠! The entire staff front to back are professionally welcoming, engaging, makes you feel confident and good about going to the dentist!
Questions about this practice
What orthodontic treatments does Harborview Family Dental offer?
Harborview Family Dental offers: Clear Aligners, TMJ Treatment, Retainers.
Does Harborview Family Dental accept dental insurance?
Harborview Family Dental accepts Aetna, Cigna, Humana, Renaissance Dental, United Concordia.
Is Harborview Family Dental accepting new patients?
Harborview Family Dental is currently welcoming new patients in Duluth, MN. Call (218) 722-7831 to schedule.
Where is Harborview Family Dental located?
Harborview Family Dental is located at 324 W Superior St #600. Get directions: https://maps.google.com/?cid=14536857238031199312&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Harborview Family Dental?
Harborview Family Dental office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:00 AM–5:00 PM, Thu 7:00 AM–5:00 PM, Fri 8:00 AM–4:00 PM, Sat Closed–Closed, Sun Closed–Closed.
What is the patient rating for Harborview Family Dental?
Harborview Family Dental has a 4.5-star rating based on 34 patient reviews on Google.
Research with AI
Accepting new patients
Weekend Hours
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:00 AM – 5:00 PM
Thu7:00 AM – 5:00 PM
Fri8:00 AM – 4:00 PM
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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