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West Family Orthodontics is a single-location practice in DeWitt, Michigan serving the Greater Lansing community since 1999.
About West Family Orthodontics: Kristine West, DDS, MS
Dr. Kristine West is noted for honest second opinions that avoid unnecessary treatment and for coordinating complex cases like jaw surgery combined with Invisalign.
Reviews at West Family Orthodontics often describe Dr. Kristine West giving candid assessments, including advising families to wait rather than starting braces immediately, and one patient noted this avoided an unnecessary $6000 treatment recommended elsewhere. Several reviews describe coordination through more complex cases, such as combining jaw surgery with Invisalign, with the doctor checking in personally after surgery and remaining available for questions years after treatment ended. Patients who transferred mid-treatment from other practices also mention a smooth transition into care here. The office itself comes up as calm and plant-filled, described by some as spa-like.
Summary of 54 patient reviews, May 2017–September 2026, updated September 2026
West Family Orthodontics is a single-location practice in DeWitt, Michigan serving the Greater Lansing community since 1999.
They offer braces and Invisalign treatment for children, teens, and adults, with specialization in early interceptive treatment and personalized care.
Treatments offered
Who They Treat
West Family Orthodontics: Kristine West, DDS, MS provides orthodontic treatment for the following age groups:
Technology & Equipment
West Family Orthodontics: Kristine West, DDS, MS uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Dr. Kristine West, DDS, MS
NPI verified · no bio or photo on file
Tinawi
NPI verified · no bio or photo on file
Insurance accepted
1 plan listedWhat patients say
Latest review 4 weeks ago
What patients praise
Who it suits
Doctors patients mention
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| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 22 | 0 |
| The orthodontist | 16 | 0 |
| Great with kids | 11 | 0 |
| Treatment results | 9 | 0 |
| Clear explanations | 6 | 0 |
| Gentle, comfortable care | 6 | 0 |
| Office & technology | 6 | 0 |
| Scheduling & wait times | 3 | 1 |
Recent reviews from Google
Super fun, uplifting atmosphere. The staff is amazing and made my nervous 12 year old feel so comfortable during her braces! My younger child was getting restless while waiting and they offered her coloring and some toys to play with. Wonderful vibes all around.
I neverrrrrrrrr write reviews, but we had the best experience today at West Family Orthodontics I feel like I just have to. We had an ortho consult a few months ago for one of our kiddos and I just did not get good vibes from the office and my mama gut told me we could do better. And I am so so thrilled that we did, because we had an incredible time today (that feels weird to say about an orthodontist appointment, but it’s true!) at West. Every single person we came in contact with was super friendly, kind, and informative (both to me, as a parent, and to our kiddo). And the office itself is a dream— plants EVERYWHERE (if you know me, you know this is big bonus points haha), the coziest atmosphere, coffee and beverage station, the cutest teeth washing station for those ‘right from school’ appointments… we just kept saying it feels like a spa in here. Needless to say, we will be continuing our care here, and our kiddo left SO pumped about getting braces.
I hit it off with Madison from the start. Because she was no nonsense, no hard sell and so personable it helped with my decision to proceed with your practice.
Absolutely the best!! Great staff. Dr west is amazing. Editing to add that I am now done and I feel 1000% the same. They're the absolute best. ❤️ The picture I added doesn't even begin to tell the whole story. Dr West and her team were with me through the entire journey. She gently explained the process (I was very adamant i wasn't going to do the surgery and such, that needed to be done). She checked on me after my surgery (which she didnt have to do). I think she may have been more excited than me haha I am grateful for the support and encouragement.
The whole West Team is amazing I love it and they energy is everything. I made the right decision to go there. They do great work and very patient.
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