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Children & Family Dentistry & Braces is a comprehensive family dental and orthodontic practice in Springfield, MA serving all ages.
About Children & Family Dentistry & Braces of Springfield
Same-day extractions and quick fillings happen here, though scheduling delays, billing surprises, and rough patches with braces adjustments come up often enough to note.
This pediatric dental practice offers Invisalign, traditional braces, clear aligners, early treatment, and retainers alongside general dental care for children and families in Springfield. Reviews point to fast turnarounds, with same-day fillings, extractions, and even oral surgery completed quickly, and a notable share of adult patients coming in for routine visits. Assistants are often named individually for calming anxious or special-needs kids, including a child with autism given repeated visits to build comfort before treatment. Scheduling and billing surface repeatedly as trouble spots, with some families describing long waits, last-minute changes, and unexpected charges.
Summary of 204 patient reviews, December 2023–September 2026, updated September 2026
Children & Family Dentistry & Braces is a comprehensive family dental and orthodontic practice in Springfield, MA serving all ages.
They offer general dentistry, orthodontics (braces and Invisalign), pediatric dentistry, implants, and cosmetic services with state-of-the-art technology including digital impressions and X-rays.
Treatments offered
Who They Treat
Children & Family Dentistry & Braces of Springfield provides orthodontic treatment for the following age groups:
Technology & Equipment
Children & Family Dentistry & Braces of Springfield uses modern orthodontic technology to deliver precise, comfortable treatment.
Orthodontists at this office
Schafft
NPI verified · no bio or photo on file
Khalid
NPI verified · no bio or photo on file
Dr. BENNETT IAN GALPERIN, DMD
NPI verified · no bio or photo on file
SONAM SHETH, DMD, MS
NPI verified · no bio or photo on file
Insurance accepted
4 plans listedWhat patients say
Latest review 7 weeks ago
What patients praise
Things to know
Who it suits
Doctors patients mention
Orthodontic care in reviews
The small number of reviews focused on orthodontic treatment mention brackets coming loose soon after braces were placed and wires or brackets causing mouth irritation, along with long waits between adjustment appointments.
| Oct 2023 | 6 |
|---|---|
| Nov 2023 | 15 |
| Dec 2023 | 14 |
| Jan 2024 | 14 |
| Feb 2024 | 17 |
| Mar 2024 | 23 |
| Apr 2024 | 14 |
| May 2024 | 9 |
| Jun 2024 | 8 |
| Jul 2024 | 9 |
| Aug 2024 | 11 |
| Sep 2024 | 10 |
| Oct 2024 | 8 |
| Nov 2024 | 7 |
| Dec 2024 | 7 |
| Jan 2025 | 10 |
| Feb 2025 | 10 |
| Mar 2025 | 11 |
| Apr 2025 | 15 |
| May 2025 | 17 |
| Jun 2025 | 14 |
| Jul 2025 | 11 |
| Aug 2025 | 31 |
| Sep 2025 | 18 |
| Oct 2025 | 10 |
| Nov 2025 | 6 |
| Dec 2025 | 10 |
| Jan 2026 | 20 |
| Feb 2026 | 22 |
| Mar 2026 | 21 |
| Apr 2026 | 29 |
| May 2026 | 19 |
| Jun 2026 | 11 |
| Jul 2026 | 12 |
| Aug 2026 | 18 |
| Sep 2026 | 11 |
| Theme | Praise | Criticism |
|---|---|---|
| Friendly staff | 54 | 8 |
| Great with kids | 40 | 6 |
| Gentle, comfortable care | 28 | 7 |
| The dentist | 22 | 6 |
| Scheduling & wait times | 6 | 13 |
| Clear explanations | 12 | 3 |
| Cost, insurance & financing | 3 | 9 |
| Responsiveness | 4 | 9 |
Recent reviews from Google
Liz is so helpful she got me in so fast for my tooth repair. Very nice always happy and willing to work with me at all times .i come here for her
The dental assistant and the doctor are kind and wonderful. However, the front desk and most of the staff who manage check‑in are disrespectful and rude. They roll their eyes at you if you correct them. They tried to charge me twice for the same thing, and when I kindly explained that I had already paid, she just rolled her eyes at me. In addition to that, they are breaking HIPAA law. On my account, there were about two to three people listed, and that should never be, because I have always gone there alone. Hope not else have this experience.
My daughter is not a fan of dentists. She has been coming here and the doing great. The staff is pleasant. Also Batell TX Coordinater was amazing. She was so caring and helped my daughter feel like the most important patient.
Very Pleasant enjoyable I enjoy coming seeing everyone they talk to me and tell me everything that’s going on. It was just an enjoyable day.
My dentist Dr. Hoang Dang is wonderful , he really does an excellent job. He’s super nice and understanding. I have a lot of anxiety and he helps me through it along with his amazing assistant. They are wonderful. Second review, My dentist is the best And also Maila the dental assistant is wonderful too she’s so amazing, sweet, and comforting. Love them 10/10 Update : I wanted to add about another dental assistant, his name is Mohammed, he was so kind and really made me feel so comfortable. We need more people like him in the world.
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