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  4. /Children & Family Dentistry & Braces of Springfield
Board CertifiedAAO MemberInvisalign ProviderAccepting new patients

Children & Family Dentistry & Braces of Springfield

Children & Family Dentistry & Braces is a comprehensive family dental and orthodontic practice in Springfield, MA serving all ages.

376 Cooley St, Springfield, MA 01128
4.5(660 reviews)
Call Now(413) 796-1616WebsiteDirections

About Children & Family Dentistry & Braces of Springfield

Same-day extractions and quick fillings happen here, though scheduling delays, billing surprises, and rough patches with braces adjustments come up often enough to note.

This pediatric dental practice offers Invisalign, traditional braces, clear aligners, early treatment, and retainers alongside general dental care for children and families in Springfield. Reviews point to fast turnarounds, with same-day fillings, extractions, and even oral surgery completed quickly, and a notable share of adult patients coming in for routine visits. Assistants are often named individually for calming anxious or special-needs kids, including a child with autism given repeated visits to build comfort before treatment. Scheduling and billing surface repeatedly as trouble spots, with some families describing long waits, last-minute changes, and unexpected charges.

Summary of 204 patient reviews, December 2023–September 2026, updated September 2026

Children & Family Dentistry & Braces is a comprehensive family dental and orthodontic practice in Springfield, MA serving all ages.

They offer general dentistry, orthodontics (braces and Invisalign), pediatric dentistry, implants, and cosmetic services with state-of-the-art technology including digital impressions and X-rays.

Treatments offered

Early TreatmentEarly TreatmentInvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional BracesRetainersRetainers
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Children & Family Dentistry & Braces of Springfield provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Children & Family Dentistry & Braces of Springfield uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Digital Records
iTero/TRIOS

Orthodontists at this office

provider
headshot

Schafft

NPI verified · no bio or photo on file

Lead OrthodontistAccepting New Patients
provider
headshot

Khalid

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. BENNETT IAN GALPERIN, DMD

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients5 yrs experience
provider
headshot

SONAM SHETH, DMD, MS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients7 yrs experience

Insurance accepted

4 plans listed
AetnaCignaDenteMaxRenaissance Dental
Children & Family Dentistry & Braces of Springfield does not list Medicaid. Coverage varies by plan tier — confirm with the office before your first visit.

What patients say

Latest review 7 weeks ago

What patients praise

  • Assistants are frequently named individually for their gentleness with anxious or special-needs children, including a child with autism given repeated visits to build comfort.
  • Same-day visits have included quick fillings, extractions, and oral surgery completed without long delays.
  • Dr. Sai is described as gentle and patient during long procedures with anxious children.

Things to know

  • Some reviews describe long or unpredictable wait times, last-minute rescheduling, and appointments changed without notice.
  • A few reviews mention billing issues such as unexpected charges, late bills, and insurance verification problems.

Who it suits

  • Families with several kids in treatment
  • Young children needing routine dental care
  • Anxious or nervous patients

Doctors patients mention

  • Dr. Sai · 5 reviews

Orthodontic care in reviews

The small number of reviews focused on orthodontic treatment mention brackets coming loose soon after braces were placed and wires or brackets causing mouth irritation, along with long waits between adjustment appointments.

Last 90 days
42 reviews
averaging 4.6★
Last 12 months
194 reviews
averaging 4.6★
Owner replies
97% of reviews
Reviews per month
31
Oct 2023Sep 2026
Reviews per month
Oct 20236
Nov 202315
Dec 202314
Jan 202414
Feb 202417
Mar 202423
Apr 202414
May 20249
Jun 20248
Jul 20249
Aug 202411
Sep 202410
Oct 20248
Nov 20247
Dec 20247
Jan 202510
Feb 202510
Mar 202511
Apr 202515
May 202517
Jun 202514
Jul 202511
Aug 202531
Sep 202518
Oct 202510
Nov 20256
Dec 202510
Jan 202620
Feb 202622
Mar 202621
Apr 202629
May 202619
Jun 202611
Jul 202612
Aug 202618
Sep 202611
Average rating by year
  • 20234.0
  • 20244.7
  • 20254.5
  • 20264.6
1★5★
Treatments patients mention
  • Braces3
What patients talk about
PraiseCriticism
  • Friendly staff54 / 8
  • Great with kids40 / 6
  • Gentle, comfortable care28 / 7
  • The dentist22 / 6
  • Scheduling & wait times6 / 13
  • Clear explanations12 / 3
  • Cost, insurance & financing3 / 9
  • Responsiveness4 / 9
What patients talk about
ThemePraiseCriticism
Friendly staff548
Great with kids406
Gentle, comfortable care287
The dentist226
Scheduling & wait times613
Clear explanations123
Cost, insurance & financing39
Responsiveness49

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Recent reviews from Google

4.5
660 reviews
Frank Calabrese
Frank Calabrese
Edited 2 weeks ago
“

Liz is so helpful she got me in so fast for my tooth repair. Very nice always happy and willing to work with me at all times .i come here for her

Review from Google

Sirenadia Rolon-
Sirenadia Rolon-
3 weeks ago
“

The dental assistant and the doctor are kind and wonderful. However, the front desk and most of the staff who manage check‑in are disrespectful and rude. They roll their eyes at you if you correct them. They tried to charge me twice for the same thing, and when I kindly explained that I had already paid, she just rolled her eyes at me. In addition to that, they are breaking HIPAA law. On my account, there were about two to three people listed, and that should never be, because I have always gone there alone. Hope not else have this experience.

Review from Google

Bethany Perry
Bethany Perry
Edited 2 months ago
“

My daughter is not a fan of dentists. She has been coming here and the doing great. The staff is pleasant. Also Batell TX Coordinater was amazing. She was so caring and helped my daughter feel like the most important patient.

Review from Google

Mary Denson
Mary Denson
2 months ago
“

Very Pleasant enjoyable I enjoy coming seeing everyone they talk to me and tell me everything that’s going on. It was just an enjoyable day.

Review from Google

Tiffany Donald
Tiffany Donald
Edited 3 months ago
“

My dentist Dr. Hoang Dang is wonderful , he really does an excellent job. He’s super nice and understanding. I have a lot of anxiety and he helps me through it along with his amazing assistant. They are wonderful. Second review, My dentist is the best And also Maila the dental assistant is wonderful too she’s so amazing, sweet, and comforting. Love them 10/10 Update : I wanted to add about another dental assistant, his name is Mohammed, he was so kind and really made me feel so comfortable. We need more people like him in the world.

Review from Google

Read all 660 reviews on Google →

Questions about this practice

What orthodontic treatments does Children & Family Dentistry & Braces of Springfield offer?+
Children & Family Dentistry & Braces of Springfield offers: Early Treatment, Invisalign, Clear Aligners, Traditional Braces, Retainers.
Does Children & Family Dentistry & Braces of Springfield accept dental insurance?+
Children & Family Dentistry & Braces of Springfield accepts Aetna, Cigna, DenteMax, Renaissance Dental.
Does Children & Family Dentistry & Braces of Springfield offer free consultations?+
Yes, Children & Family Dentistry & Braces of Springfield offers a free initial orthodontic consultation. Call (413) 796-1616 to schedule.
Is Children & Family Dentistry & Braces of Springfield accepting new patients?+
Children & Family Dentistry & Braces of Springfield is currently welcoming new patients in Springfield, MA. Call (413) 796-1616 to schedule.
Where is Children & Family Dentistry & Braces of Springfield located?+
Children & Family Dentistry & Braces of Springfield is located at 376 Cooley St. Get directions: https://maps.google.com/?cid=15691340361951632404&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Children & Family Dentistry & Braces of Springfield?+
Children & Family Dentistry & Braces of Springfield office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri 8:00 AM–5:00 PM, Sat Closed–Closed, Sun Closed–Closed.
Does Children & Family Dentistry & Braces of Springfield offer payment plans?+
Yes, Children & Family Dentistry & Braces of Springfield offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Children & Family Dentistry & Braces of Springfield?+
Children & Family Dentistry & Braces of Springfield is staffed by Schafft, Khalid, Dr. BENNETT IAN GALPERIN, SONAM SHETH. The practice is a member of the American Association of Orthodontists (AAO) and board-certified.
What is the patient rating for Children & Family Dentistry & Braces of Springfield?+
Children & Family Dentistry & Braces of Springfield has a 4.5-star rating based on 660 patient reviews on Google.

Other Children & Family Dentistry & Braces of Springfield locations

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Ludlow Dentistry and Braces
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Children & Family Dentistry & Braces of Manchester
8 Vinton St, Manchester · 4.6 (1349)
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Children & Family Dentistry & Braces of Hartford
272 Franklin Ave, Hartford · 4.3 (734)
View →

Research with AI

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376 Cooley St
Springfield, MA 01128
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(413) 796-1616
dentistryandbraces.com/locations/massachusetts/springfield-location/
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Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
Fri8:00 AM – 5:00 PM
SatClosed
SunClosed

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