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McKenna & Caban Family Orthodontics
McKenna & Caban Family Orthodontics provides comprehensive orthodontic care across five New England locations, treating children, teens, and adults with traditional braces, Invisalign clear aligners, and other advanced treatment options.
666 Bliss Rd, Longmeadow, MA 01106
4.1(13 reviews)
About McKenna & Caban Family Orthodontics
Adults and families with several kids in treatment come here for an orthodontist known for handling complex cases and a schedule that bends around busy work hours.
Reviews highlight scheduling that accommodates inflexible work hours, from squeezing in urgent elastic band changes to short wait times for adjustments. Several families mention multiple children going through treatment together, and adult patients describe Invisalign results as life-changing, including one case that avoided the extensive work originally predicted. The team is described as knowledgeable and fun, though one review mentions the front desk being difficult when booking.
Summary of 11 patient reviews, December 2016–January 2026, updated September 2026
McKenna & Caban Family Orthodontics provides comprehensive orthodontic care across five New England locations, treating children, teens, and adults with traditional braces, Invisalign clear aligners, and other advanced treatment options.
The practice combines over 100 years of experience with cutting-edge technology including digital impressions.
Treatments offered
Who They Treat
McKenna & Caban Family Orthodontics provides orthodontic treatment for the following age groups:
Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+
Technology & Equipment
McKenna & Caban Family Orthodontics uses modern orthodontic technology to deliver precise, comfortable treatment.
3D Digital Scanning
iTero/TRIOS
Orthodontists at this office
provider
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Dr. Stephen McKenna, DMD
NPI verified · no bio or photo on file
Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
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Dr. Michael Caban, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients
provider
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Dr. ROBERT H RAPPAPORT --, DMD
NPI verified · no bio or photo on file
NPI VERIFIEDAccepting New Patients19 yrs experience
Insurance accepted
Covered by orthodontic insurance
What patients say
Latest review 9 months ago
What patients praise
- The orthodontist is described as skilled with complex or unexpected cases and calm with nervous children.
- Scheduling flexibility stands out, with reviews noting last-minute elastic band changes and short wait times fit around work schedules.
- Several reviews describe meaningful treatment outcomes, including a case that avoided more extensive orthodontic work than originally expected.
Who it suits
- Adults considering Invisalign or braces
- Families with multiple children in treatment at once
- Anxious or nervous younger patients
- Last 12 months
- 2 reviews
- averaging 1.0★
2
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- 1★3
- 20165.0
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1★5★
PraiseCriticism
- The orthodontist8
- Friendly staff4 / 1
- Treatment results5
- Great with kids3
- Scheduling & wait times3
- Gentle, comfortable care2
- Treatment timeline2
- Clear explanations0 / 1
| Theme | Praise | Criticism |
|---|---|---|
| The orthodontist | 8 | 0 |
| Friendly staff | 4 | 1 |
| Treatment results | 5 | 0 |
| Great with kids | 3 | 0 |
| Scheduling & wait times | 3 | 0 |
| Gentle, comfortable care | 2 | 0 |
| Treatment timeline | 2 | 0 |
| Clear explanations | 0 | 1 |
Recent reviews from Google
4.1
13 reviews
Bri
7 months ago
Receptionist Alexis is very passive aggressive and dos not make the place welcoming. Very disrespectful with customers just trying to book appointments.
olga nikitchuk
a year ago
If I could I would give 10 stars to Dr. Caban and his amazing team. They did a huge transformation of my teeth. Now I feel more self-confident. It’s combination of professionalism and good aesthetic taste. Will definitely recommend.
Tony Marzolla
3 years ago
Deceiving business practices. Why waste someone's time for a FREE consultation that last 10 minutes, and ultimately is just to get you into their computer system. Don't dare ask if your insurance covers any of their $325 3D imaging("We usually do this after the procedure"-Front desk. I understand you have to have a model for any toothing procedure, but this isn't new technology its been around 5+ years. This place lulls you in as a family friendly practice, but at the end you are shown a smug money hungry practice. I guess I should have expected this treatment given its location. I'll gladly be taking my money else where.
Boss VanNosebleed
Edited 4 years ago
Dr. Caban treated my daughter after having been told she would have to have major orthodontic work..her teeth are amazing and I am absolutely thrilled with the care he gave us. He was understanding patient and a true professional. The best of the best. He has exceptional talent. Thank you for all you have done to make my daughter smile and wanting to smile.🥰
Tomi Anne Bush
5 years ago
We have been amazed with how Dr. Caban has been able to make our boys smiles even better than expected! They have gone from good to phenomenal! He is truly a master of smiles!!
Questions about this practice
What orthodontic treatments does McKenna & Caban Family Orthodontics offer?
McKenna & Caban Family Orthodontics offers: Early Treatment, Invisalign, Self-Ligating Braces, Clear Aligners, Traditional Braces, Clear Braces.
Does McKenna & Caban Family Orthodontics offer free consultations?
Yes, McKenna & Caban Family Orthodontics offers a free initial orthodontic consultation. Call (413) 786-4000 to schedule.
Is McKenna & Caban Family Orthodontics accepting new patients?
McKenna & Caban Family Orthodontics is currently welcoming new patients in Longmeadow, MA. Call (413) 786-4000 to schedule.
Where is McKenna & Caban Family Orthodontics located?
McKenna & Caban Family Orthodontics is located at 666 Bliss Rd. Get directions: https://maps.google.com/?cid=3474602177441584200&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for McKenna & Caban Family Orthodontics?
McKenna & Caban Family Orthodontics office hours: Mon 8:00 AM–5:00 PM, Tue 8:00 AM–5:00 PM, Wed 8:00 AM–5:00 PM, Thu 8:00 AM–5:00 PM, Fri Closed–Closed, Sat Closed–Closed, Sun Closed–Closed.
Does McKenna & Caban Family Orthodontics offer payment plans?
Yes, McKenna & Caban Family Orthodontics offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at McKenna & Caban Family Orthodontics?
McKenna & Caban Family Orthodontics is staffed by Dr. Stephen McKenna, Dr. Michael Caban, Dr. ROBERT H RAPPAPORT --. The practice is a member of the American Association of Orthodontists (AAO).
What is the patient rating for McKenna & Caban Family Orthodontics?
McKenna & Caban Family Orthodontics has a 4.1-star rating based on 13 patient reviews on Google.
Other McKenna & Caban Family Orthodontics locations
Research with AI
Accepting new patients
Free Consultation
Payment Plans Available
Weekend Hours
Online Booking Available
Accessibility & Parking
Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFC
Mon8:00 AM – 5:00 PM
Tue8:00 AM – 5:00 PM
Wed8:00 AM – 5:00 PM
Thu8:00 AM – 5:00 PM
FriClosed
SatClosed
SunClosed
- Google reviews synced
- SOURCED
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