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Invisalign ProviderAccepting new patients

Shreveport Bossier Family Dental Care

Shreveport Bossier Family Dental Care in Shreveport, LA, provides orthodontic treatment for children, teens, and adults across five locations in the region.

910 W Bert Kouns Industrial Loop, Shreveport, LA 71118
4.8(856 reviews)
Call Now(318) 686-7470Book OnlineWebsiteDirections

About Shreveport Bossier Family Dental Care

Dr. Carly Bonnette's gentle fillings and clear communication reassure anxious patients, while the office regularly works in same-day emergency repairs.

Shreveport Bossier Family Dental Care is a general dental practice that also offers Invisalign, traditional braces, and clear aligners for patients pursuing orthodontic treatment. Many reviews describe same-day emergency care, including a root canal worked in weeks ahead of schedule and an extraction squeezed in for an out-of-town worker. Patients with dental anxiety or needle phobia often mention feeling calm during procedures, with several noting pain-free extractions and fillings. Dr. Carly Bonnette is regularly praised for gentle fillings and clear communication, while Dr. Nguyen is noted for thorough work.

Summary of 200 patient reviews, February 2018–August 2026, updated September 2026

Shreveport Bossier Family Dental Care in Shreveport, LA, provides orthodontic treatment for children, teens, and adults across five locations in the region.

The practice offers Invisalign clear aligner therapy and holds Diamond Provider status, indicating advanced experience with this treatment modality. The clinical team includes Dr. Ross Dies, Dr. Ben Beach, Dr. Katie Beach, Dr. Carly Bonnette, Dr. Michael Haydel, Dr. Anna Hastings, Dr. Kyle Cotton, Dr. Timothy Tate, Dr. Ashley Horton, Dr. Brynner Bonnette, Dr. Brenton Bird, and Dr. Quyen Nguyen. Digital impressions using iTero or equivalent intraoral scanning technology are available to enhance treatment precision and patient comfort. Shreveport Bossier Family Dental Care accepts insurance and processes insurance forms at no charge, though coverage varies by carrier and plan. The practice offers flexible payment options including in-house financing, payment plans, and CareCredit. New patients can schedule a complimentary consultation through the online booking system to discuss treatment goals and options. With a 4.8 rating from 856 Google reviews, the practice serves patients throughout the Shreveport and Bossier City areas. Treatment recommendations are determined on an individual basis following clinical examination and diagnostic records.

Treatments offered

InvisalignInvisalignClear AlignersClear AlignersTraditional BracesTraditional Braces
GuidesHow much does Invisalign cost? →Clear aligner costs explained →Adult braces cost guide →

Who They Treat

Shreveport Bossier Family Dental Care provides orthodontic treatment for the following age groups:

Children
Ages 6–11
Teens
Ages 12–17
Adults
Ages 18+

Technology & Equipment

Shreveport Bossier Family Dental Care uses modern orthodontic technology to deliver precise, comfortable treatment.

3D Digital Scanning
Laser Dentistry
iTero/TRIOS
laser

Orthodontists at this office

provider
headshot

Dr. Ross Dies, DDS

NPI verified · no bio or photo on file

Lead OrthodontistNPI VERIFIEDAccepting New Patients
provider
headshot

Dr. Ben Beach

NPI verified · no bio or photo on file

Accepting New Patients
provider
headshot

Dr. Katie Beach, DDS

NPI verified · no bio or photo on file

NPI VERIFIEDAccepting New Patients

Insurance accepted

16 plans listed
AetnaAmeritasAssurantBlue Cross Blue ShieldCarecreditCignaConnection DentalDelta Dental
We will process insurance forms at no charge. Most insurance companies will not cover 100% of dental expenses.

What patients say

Latest review 3 months ago

What patients praise

  • Reviewers with dental anxiety or needle phobia often say they felt calm and well cared for, with several noting pain-free extractions and fillings.
  • Same-day emergency appointments come up often, from a root canal fit in early to a doctor coming in on a day off to repair injury damage.
  • Dr. Carly Bonnette is frequently mentioned for gentle fillings and clear communication, and Dr. Nguyen is noted for thorough treatment.

Things to know

  • A few reviews describe billing problems, including accounts sent to collections over disputed balances and treatment quoted before insurance coverage was confirmed.
  • Some reviews mention scheduling frustrations, including appointments dropped through the confirmation call system and fees for missed or rebooked visits.

Who it suits

  • Patients with dental anxiety
  • Families with several kids in treatment

Doctors patients mention

  • Dr. Ross Dies · 16 reviews
  • Dr. Nguyen · 10 reviews
  • Dr. Carly Bonnette · 8 reviews

Orthodontic care in reviews

Few reviews discuss orthodontic treatment specifically; the feedback above reflects general dental visits.

Last 12 months
11 reviews
averaging 3.9★
Owner replies
23% of reviews
Reviews per month
4
Oct 2023Sep 2026
Reviews per month
Oct 20231
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Dec 20231
Jan 20242
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Mar 20240
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Nov 20240
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Feb 20250
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Oct 20250
Nov 20251
Dec 20250
Jan 20260
Feb 20260
Mar 20260
Apr 20262
May 20262
Jun 20262
Jul 20263
Aug 20261
Sep 20260
Average rating by year
  • 20185.0
  • 20194.8
  • 20205.0
  • 20214.8
  • 20224.1
  • 20234.7
  • 20242.7
  • 20254.1
  • 20263.8
1★5★
What patients talk about
PraiseCriticism
  • Friendly staff84 / 3
  • The dentist68 / 4
  • Gentle, comfortable care38 / 1
  • Scheduling & wait times18 / 7
  • Clear explanations18
  • Responsiveness13 / 4
  • Cost, insurance & financing4 / 8
  • Great with kids6 / 1
What patients talk about
ThemePraiseCriticism
Friendly staff843
The dentist684
Gentle, comfortable care381
Scheduling & wait times187
Clear explanations180
Responsiveness134
Cost, insurance & financing48
Great with kids61

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Recent reviews from Google

4.8
856 reviews
Brian Richardson
Brian Richardson
a month ago
“

Scheduling is horrendous. Dentist and hygienist are fine but the office scheduling is ridiculous. Even after scheduling an appointment, you have to get lucky and be available to catch a "confirmation" call via phone OR your already scheduled appt gets kicked off the books. Twice I've shown up ahead of a scheduled appt only to be told it was kicked off the books because it wasn't "confirmed" by phone. My confirmation was when I MADE the appointment lol ... it should be a simple process but its not.

Review from Google

Sara Henning
Sara Henning
2 months ago
“

Going to the dentist is nerve racking but today my experience was absolutely fantastic. I want to give special attention to Dr Haas, Dental Assistant Taylor, and front desk assistant Kristen a huge thank you for their wonderful and upbeat connection. Thank you ladies for making my day better 😇🥰

Review from Google

Becky R
Becky R
Edited 2 months ago
“

Dr. Nguyen is a wonderful dentist. She is highly skilled, personable and very thorough. Her dental assistant, Leslie is great, and she is so kind. Dr. Nguyen does incredible dental work and has performed two different, but extensive, dental procedures on three teeth. She also gives you very clear after care instructions. I highly recommend Dr. Nguyen. Updated June 23, 2026 ~~~~~~~~~~~~~~~~~~~~~~~~ Dr. Carly Bonnette is an awesome dentist! She is thorough, and very intelligent. She listens to you and recommends the treatment that is good for the patient outside of the dental office. Dr. Carly's dental hygienist, Pam is also very thorough and smart. I was referred to Dr. Brynner Bonnette in Bossier on a separate issue and he too, is real smart and very kind. They don't rush you and all three of them are outstanding dental professionals. I am delighted to have found this wonderful dental clinic. Sincerely, Becky Randolph

Review from Google

Lisa Harris
Lisa Harris
3 months ago
“

Recently moved to going here, the people are so nice.

Review from Google

Vicki Glass
Vicki Glass
4 months ago
“

Dr Katie Beach and all of her staff where just great. I had to have two teeth pulled and an add on to my bridge. I am so pleased with my care. This is a great dental facility.

Review from Google

Read all 856 reviews on Google →

Questions about this practice

What orthodontic treatments does Shreveport Bossier Family Dental Care offer?+
Shreveport Bossier Family Dental Care offers: Invisalign, Clear Aligners, Traditional Braces.
Does Shreveport Bossier Family Dental Care accept dental insurance?+
Shreveport Bossier Family Dental Care accepts Aetna, Ameritas, Assurant, Blue Cross Blue Shield, Carecredit, and others.
Does Shreveport Bossier Family Dental Care offer free consultations?+
Yes, Shreveport Bossier Family Dental Care offers a free initial orthodontic consultation. Call (318) 686-7470 or book online to schedule.
Is Shreveport Bossier Family Dental Care accepting new patients?+
Shreveport Bossier Family Dental Care is currently welcoming new patients in Shreveport, LA. Call (318) 686-7470 or book online to schedule.
Where is Shreveport Bossier Family Dental Care located?+
Shreveport Bossier Family Dental Care is located at 910 W Bert Kouns Industrial Loop. Get directions: https://maps.google.com/?cid=17477579601577095539&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA
What are the office hours for Shreveport Bossier Family Dental Care?+
Shreveport Bossier Family Dental Care office hours: Mon 7:00 AM–5:00 PM, Tue 7:00 AM–5:00 PM, Wed 7:00 AM–5:00 PM, Thu 7:00 AM–5:00 PM, Fri 7:00 AM–5:00 PM, Sat 7:00 AM–1:00 PM, Sun Closed–Closed.
Does Shreveport Bossier Family Dental Care offer payment plans?+
Yes, Shreveport Bossier Family Dental Care offers flexible payment plans to make orthodontic treatment affordable.
Who are the orthodontists at Shreveport Bossier Family Dental Care?+
Shreveport Bossier Family Dental Care is staffed by Dr. Ross Dies, Dr. Ben Beach, Dr. Katie Beach.
What is the patient rating for Shreveport Bossier Family Dental Care?+
Shreveport Bossier Family Dental Care has a 4.8-star rating based on 856 patient reviews on Google.

Other Shreveport Bossier Family Dental Care locations

Shreveport Bossier Family Dental Care
2119 Airline Dr #700, Bossier City · 4.9 (573)
View →

Research with AI

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910 W Bert Kouns Industrial Loop
Shreveport, LA 71118
Get Directions
(318) 686-7470
shreveportbossierdental.com/
Book Online
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Open in Google Maps
Accepting new patients
Free Consultation
Payment Plans Available
In-House Financing
Weekend Hours
Online Booking Available

Accessibility & Parking

Wheelchair Accessible Entrance
Wheelchair Accessible Parking
Wheelchair Accessible Restroom
CashCredit CardsDebit CardsContactless / NFCCareCredit
Mon7:00 AM – 5:00 PM
Tue7:00 AM – 5:00 PM
Wed7:00 AM – 5:00 PM
Thu7:00 AM – 5:00 PM
Fri7:00 AM – 5:00 PM
Sat7:00 AM – 1:00 PM
SunClosed
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Back to Shreveport Orthodontists

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