Shreveport Bossier Family Dental Care

I went there and my dentist was very good and the staff is very helpful and currency and I respectful. I recommend them to anybody.

Please Do Not Bring Your Children Here I am extremely disappointed with our experience at this dental office. On two separate occasions, they told me my child needed major dental work due to “overcrowding” and discussed procedures that would have cost thousands of dollars. Both times, we chose to wait before moving forward. And both times — nothing ended up being necessary. No extractions. No major procedures. That alone made me question their recommendations. Today was the final straw. We had an appointment and I called to inform them we were running late. I was told that as long as we arrived within 15 minutes, we would be fine. We arrived with two minutes to spare. While I was waiting at the front desk, the receptionist was speaking with someone else. After about a minute, she told me we were late. I showed her my phone — it was still within the 15-minute window. She stepped away, spoke with someone else, and then came back saying their office clock showed we were 15 minutes late and we would have to reschedule. No flexibility. No accountability. No consideration. We will not be returning. Additionally, the children’s play area is unacceptable. My child has found moldy food and debris in that space. It is concerning to think about the germs being spread in a place meant for children. Overall, our experience has left us feeling unheard, uncomfortable, and undervalued as patients. I would encourage other parents to ask questions, get second opinions, and carefully consider their options before committing to treatment here.

I had to cancel the same day of my appointment because I woke up with a sore throat and fever. I called to cancel and of course, I had to leave a message. When the clerk called me back she stated because I didn’t cancel 48 hours prior to my appointment, they will have to keep my $200 deposit. I asked her, am I supposed to come to my appointment with a 101 fever and sore throat because I probably have Strep bc my grandson just tested positive. She placed me on hold and never returned. I will NOT be going back!

$1200+ charged for 3 simple extractions that took less than 40 minutes to complete. When I asked the receptionist for an itemized receipt or invoice she handed me a simple charge receipt showing me the total amount but not showing what I was precisely paying for. Told me that was the receipts they give customers... The people are nice, they do good work. 400 for a regular extraction is insane. Will be looking elsewhere from now on.

Danielle is a great hygienist. Always so friendly and nice. She takes good care of my teeth and helps me prevent any problems that would require heavy dental work. The dentists are all very friendly and professional. Appointments start on time, and they offer 7 am appointments so I can get to work by 8.